Very clean and modern from the moment you walk in the hotel to your room. Everything was immaculate. The front desk staff were quick to check us in and they were very welcoming and helpful. We loved our room and the amenities. The entire hotel room was absolutely spotless. Super comfortable bed and especially the pillows. I normally bring my Chromecast so I can watch Netflix before bed, but was pleasantly surprised by a Smart TV so it wasn't needed.
I'm giving this a 4 star rating and not a 5 because the night before our check out, I called the front desk to request a late check-out time, they said the latest they can offer is 1pm which we agreed to and was then told it's all set. The following day we received a call a few minutes after 12pm to ask when we were planning on checking out. I explained that I requested a late check-out just last night, but apparently no note was left. We had a hectic day and a late night so we were hoping to sleep in as much as we could until we had to make a long drive back home. We were abruptly woken up by the phone call unfortunately. We went down to check-out and the front desk staff did tell us a note was left about the request and they didn't see it until after calling us. Just a minor case of disorganization. Other than that our overall stay was comfortable.
Aisha
2024 年 5 月入住 1 晚
8/10 还可以
Sharon
与家人出行
2024年05月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy to find, clean, friendly staff. Pool could have been warmer.
Sharon
2024 年 5 月入住 1 晚
10/10 超赞
Lisa
与家人出行
2024年05月5日
Excellent location. Quick and smooth check in. Full breakfast. Clean and comfortable rooms.
Lisa
2024 年 5 月入住 1 晚
10/10 超赞
Dawn
2024年05月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
To put it simply, I'd stay here again.
Breakfast could be a little better though. More variety, would be nice.
Dawn
2024 年 5 月入住 1 晚
10/10 超赞
Kiwi
与配偶出行
2024年04月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were extremely helpful and super friendly!!
Kiwi
2024 年 4 月入住 1 晚
4/10 很差
Caitlin
与家人及幼儿出行
2024年04月28日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Average stay
Caitlin
2024 年 4 月入住 1 晚
10/10 超赞
Sarahjane
带宠物出行
2024年04月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great
Sarahjane
2024 年 4 月入住 1 晚
8/10 还可以
Troy
2024年04月19日
Troy
2024 年 4 月入住 4 晚
8/10 还可以
Jordan
与家人出行
2024年04月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was very good, but my only complaint was that the beds were pretty hard and uncomfortable. The Holiday inn (Vaughan) the beds were much softer then this one.