卡萨格兰德北湖附近酒店

“It was a fine hotel. We did not use the pool. There was plenty of parking.”

“Misleading/confusion finding apartment: Recommend adding the exact address for the main gate. Difficult finding exact apartment. Numbers on roadside of apartments. Recommend adding to instructions to look for the building marker on a sidewalk post, not on the actual building. Access instructions seemed to suggest that there was a designated parking spot for the unit. Circled around numerous times looking for designated spot, but never found one. Only areas with designated parking numbers……

“酒店各方面都还不错，但是赶上停车场正在施工，没有提供足够的停车位，以至于回到酒店没有地方放车，与酒店人员沟通也不太顺畅，酒店的人不管。最后只能把车放在了不是停车位的地方。我觉得既然停车场施工酒店的工作人员应该批出其他地方供旅客停车。以减少不便。”

“Pull out couch very uncomfortable. The place needs upgrading badly. There are holes in the carpeting on the stairs. The staff was very friendly and helpful. Coffee was good. ”

“The check in at the kiosk was a horrible experience. My room wasn't ready when I went to use the key the housekeeping was still cleaning and it was 7:15 pm. They need to have someone at the desk for check in ”

“none”

“The rooms were lovely and the location was centralized. We were directly across from pool and bbq. The backyard was perfect for my pet.”

“Everything was great o love their service ”

“I received so many emails that was confusing. The place was nice and new! The IKEA furniture wasn’t very comfortable except the beds were very comfortable! We had a bit of miscommunication but our stay was close to family members that we were visiting and we enjoyed that. ”

“We had an emergency which is why we had no choice but to stay here. I would rather sleep outside on a cardboard box. The place was disgusting and felt extremely unsafe. The door had a huge gap which allowed bugs to walk in the room. Do not stay especially if you have children. ”

“Key wasn’t in lockbox when we arrived, had to wait outside for a long time with my children. And I had to drive to Walmart to take them to use the restroom. Fans were full of dust. Toilet was clogged and dirty. Shower handle from master bedroom was broken, dirty dishes, ants. Pillowcases full of dust. ”

“Yes”

“服务态度特别好，住宿条件也挺好的，周围吃的，加油站，交通也超级方便，就在十号公路旁边，下次还会再来光顾的！”

“The place is way outdated. Our room was ok, at best. The curtain sheer was ripped, spider webs in the corners, the a/c had to be repaired and the shower knob was broken then repaired. The place has lots of history. The pool was nice. All the furniture needs updated. The restaurant and bar were the highlights.”