外观

关于守望湾度假酒店及会议中心的点评

3.5 out of 5
守望湾度假酒店及会议中心
2701 South Ocean Blvd, North Myrtle Beach, SC

点评

8.0

很好

10 分 - 超赞。444 条好评,共有 1001 条点评" "
8 分 - 还可以。301 条好评,共有 1001 条点评" "
6 分 - 一般。125 条好评,共有 1001 条点评" "
4 分 - 很差。63 条好评,共有 1001 条点评" "
2 分 - 糟糕。68 条好评,共有 1001 条点评" "

8.0/10

清洁度

8.2/10

员工和服务

8.2/10

服务设施

7.8/10

住宿条件和设施

8.2/10

环保

点评

8/10 还可以

Don

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The resort itself is very nice. Love that there are 3 places on site to eat/drink. However they pour a weak drink for the price. We stayed in Tower 1. Our room sure could have used some TLC...musty smell the entire time we stayed making sleep a bit of a challenge. The bathroom vanity was a disaster and the exhaust fan didn't work. Perhaps this could have helped with the musty smell. The shower was the best water pressure I've ever experienced. The hotel was very quiet and the staff was just teriffic.
2024 年 5 月入住 4 晚

6/10 一般

James

与家人出行
不满意:住宿条件和设施,服务设施
Had 3 different codes to remember/record, one being a 10 digit to enter room.
2024 年 5 月入住 2 晚
Vacasa Review Team 于 2024年05月7日 的回复
Hi James. Thank you for taking the time to share your experience with us. We are sorry if the codes were difficult. Please know that our 10 digit code is for security purposes. We appreciate your feedback and hope that you'll give us another opportunity to host you in the future.

8/10 还可以

Barbara L.

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
We are stayed at Baywatch for one week at the end of April. Unfortunately, there was a lot of construction going on in the parking lot. It was noisy every day.we stayed in room 1321. There was a smell of pot every day from the room across from us. This particular unit hasn’t been updated. The carpets are quite dirty when you walk in your bare feet your feet are black. The cupboard doors are in bad shape. The weekends got a bit noisy with lots of families. And this doesn’t necessarily mean noisy kids. There were lots of adults who thought they were still teenagers with their loud music around the pool area and smoking around the Public area as if the rules don’t apply to them. The balcony was quite dirty. It was great to have a washer and dryer and a dishwasher and an ice maker in the fridge. Some areas of the location were cleaner than others. We were in tower three and the woman looking after the lobby area and washroom kept it very clean. The pools are nice especially the saltwater pool that’s heated. The other pools are quite warm as well. The best part of all is why we all go to Myrtle Beach Was the ocean front balcony, looking out over the miles of beautiful, sandy beach and listening to the waves crashing on the sand. There is nothing better than the smell of the salt air at the ocean. I would also like to mention that overall the people in Myrtle Beach and surrounding areas that we visited were extremely friendly and we could feel the southern charm and hospitality.
2024 年 4 月入住 7 晚
Vacasa Review Team 于 2024年05月7日 的回复
Hi Barbara. Thank you for taking the time to review your stay. We are happy to hear that you enjoyed this wonderful location and the ocean view. While not within our control, we are sorry if the noise from outside impacted your stay negatively. We will be sure to follow up with our housekeeping team to ensure they address the carpets. It was a pleasure to host you. We hope that you'll come stay again.

6/10 一般

Teresa

与家人出行
满意:服务设施,员工和服务
不满意:住宿条件和设施
The doors and facings on all doors needs to be painted. As far as the unit we stayed in the walls in the living area need to be painted and living room furniture is pretty worn and needs to be replaced . The beds were very comfortable bathroom and kitchen clean but stove had a good bit of rust on it
2024 年 5 月入住 2 晚
Vacasa Review Team 于 2024年05月7日 的回复
Thank you for your review, Teresa. We are happy that you arrived to a clean home. We apologize for any aspects of our place that you didn't find suitable and will be sure to share your feedback regarding paint and furniture for consideration. Thank you for staying with us. We hope to host you again in the future.

4/10 很差

Kenrick

与配偶出行
不满意:住宿条件和设施,清洁度
There was not any signs of how to enter the hotel entrance . The code of the door was not working properly and the door was almost jammed when trying to open . The place looked old and needed an exterminator ( baby roach came out of the bathroom ) The room smelled like “ wet furniture”. The bedroom was crowded ! Too many dressers and not a lot of space to walk around . Tv outdated and not enough channels . To be paying this much money, things should be in order . The balcony was nice though. Nice view of the ocean and good places to have lunch and dessert on the resort . Overall , wouldn’t recommend. Not worth the money .
2024 年 5 月入住 3 晚

10/10 超赞

Brenda

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Not enough handicap parking
2024 年 5 月入住 3 晚
Vacasa Review Team 于 2024年05月7日 的回复
Hi Brenda. Thank you for your feedback. While not within our control, we apologize for any lack of handicap parking spaces. We will be sure to share your feedback. Thank you for staying with us. We hope you'll visit again.

6/10 一般

Darlene

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Having easy beach access, several pools to choose from was excellent. The room had a little to be desired. Hot tub didn’t work. The updates that had been done could have been updated again. Sofa bed as a sofa, was totally worn down.
2024 年 4 月入住 3 晚
Vacasa Review Team 于 2024年04月30日 的回复
Thank you for your feedback, Darlene. We are happy you enjoyed this wonderful location. We apologize that the hot tub wasn't functional, we believe this has since been addressed. Thank you again for your feedback. We hope to host you again.

10/10 超赞

Drema

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenience, Friendly staff,
2024 年 4 月入住 3 晚
Vacasa Review Team 于 2024年04月30日 的回复
Hi Drema. Thank you for your kind review. We're delighted to hear that you enjoyed your time with us. It was a pleasure to host you. Please come stay again anytime!

10/10 超赞

Stephen

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Vacasa Reviews Team 于 2024年04月23日 的回复
Thank you for your rating Stephen. We hope you'll visit us again.

2/10 糟糕

Byron

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Vacasa Reviews Team 于 2024年04月23日 的回复
We appreciate your rating Byron. Please visit again anytime!

10/10 超赞

Dominique

满意:住宿条件和设施,员工和服务
2024 年 4 月入住 1 晚
Vacasa Reviews Team 于 2024年04月23日 的回复
Thank you for your rating Dominique. We would love to host you again in the future.

6/10 一般

cindy l

与家人出行
不满意:住宿条件和设施,服务设施
How old the place was inside the room very dated appliances very old door sticks had to pull n push to get in . The keyless entry number to long to just remember leaving me to have to carry the number around afraid of losing.
2024 年 4 月入住 3 晚
Vacasa Reviews Team 于 2024年04月21日 的回复
Thank you for leaving this review for us, Cindy. We are sorry for the issue you encountered with the door sticking and will have our team follow up. Please note the longer code while it can be difficult to remember is more secure than a shorter one. We appreciate your feedback and hope that you'll stay with us again.

8/10 还可以

Eliza

满意:住宿条件和设施,服务设施
Muy bueno pero los pasillos estan muy descuidados. Al llegar al estudio nos encontramos con una bolsa de basura y la enreada estaba muy sucia y descuidada. La comida en general buena pero pocas opciones.
2024 年 4 月入住 3 晚
Vacasa Reviews Team 于 2024年04月15日 的回复
Gracias por tus comentarios Elisa. Nos alegra que haya tenido una estancia agradable. Nos disculpamos por los problemas de limpieza en el pasillo y nos aseguraremos de solucionarlos. Gracias por ser unos invitados tan maravillosos. Esperamos recibirlo nuevamente.

10/10 超赞

Terrence

满意:清洁度、员工和服务、住宿条件和设施
I did not like parking; elevator was out doing our stay. Need another elevator on opposite end of parking deck. Have to walk cross the deck to get to elevator/ stairs
2024 年 4 月入住 2 晚
Vacasa Reviews Team 于 2024年04月15日 的回复
Thank you for your feedback, Terrence. We hope that you had an enjoyable stay. We apologize for any inconvenience you experienced due to parking and elevator location. We hope to host you again in the future.

2/10 糟糕

jen

与家人出行
满意:清洁度
不满意:住宿条件和设施
The elevators didn't work, the rental place used a call service that was awful. They continually gave us incorrect information. The a/c didn't work. We paid for beach front ocean view, our unit was right above the 3 pools and very noisy, we couldn't have our patio door open and it was very hot in the room with no a/c. They were knocking on our door at 9:00am to clean our room on check out day.It was a beach hotel and could not walk through lobby in swimsuit. The pools were very dirty. The beach was wonderful and staff at hotel were very friendly.
2024 年 4 月入住 1 晚
Vacasa Reviews Team 于 2024年04月23日 的回复
Thank you for your feedback, Jen. We are sorry that we were unable to provide you with a great experience. While some of the elevators have occasional issues, there is always at least one running, we apologize for any inconvenience. Our team is aware of the AC and will address this for future stays. Thank you for staying with us. We hope that you'll give us another opportunity to host you in the future.

10/10 超赞

Terry L.

2024 年 4 月入住 2 晚
Vacasa Review Team 于 2024年05月7日 的回复
Thank you for rating your stay, Terry. It was a pleasure to host you. Please visit again anytime!

10/10 超赞

Stephanie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay! Nice staff!
2024 年 4 月入住 3 晚
Vacasa Reviews Team 于 2024年04月13日 的回复
Thank you for your feedback, Stephanie! We look forward to your next stay.

10/10 超赞

Vanessa

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The parking garage
2024 年 4 月入住 3 晚
Vacasa Reviews Team 于 2024年04月13日 的回复
Hello Vanessa! We look forward to your next stay.

8/10 还可以

Patricia

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The facility itself was great! The only qualm we had is the parking garage. Just not easy to navigate two way traffic in an SUV. Other than that this is great family friendly location right on the beach.
2024 年 4 月入住 2 晚
Vacasa Reviews Team 于 2024年04月13日 的回复
Thank you for your review, Patricia! We are pleased to read that you enjoyed the home. Although, we apologize for any issues encountered with the parking garage. We look forward to your next stay.

10/10 超赞

Sarah

与家人出行
满意:员工和服务,清洁度
Hidden down a lane from the busy strip, but 2 minutes away from all of the attractions!
2024 年 4 月入住 3 晚
Vacasa Reviews Team 于 2024年04月13日 的回复
Thank you for your rating and review, Sarah! We look forward to your next visit.

2/10 糟糕

Charletta

与家人及幼儿出行
不满意:住宿条件和设施,清洁度
Everything in the room was old and rusty. The elevators were broken. A little boy even got stuck on it. The indoor pool water was dirty. Bottom of the cabinet had rotted and the ceiling had mold. I wish I could post the pictures. I will never stay here ever again!!!!
2024 年 4 月入住 2 晚
Vacasa Reviews Team 于 2024年04月23日 的回复
We appreciate your review, Charletta. We are sorry that your stay wasn't exceptional. Our team is working to address the items you mentioned. Thank you for your feedback. We hope you'll give us another chance to better serve you in the future.

10/10 超赞

Wendy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lots of pool options and oceanfront
2024 年 3 月入住 1 晚
Vacasa Reviews Team 于 2024年04月4日 的回复
Wendy, thank you for your review. We're glad to hear you enjoyed the variety of pool options and the oceanfront during your stay! We hope to welcome you back soon for another wonderful experience!

10/10 超赞

Candace

与家人出行, 带宠物出行
满意:清洁度、员工和服务、住宿条件和设施
The room was really nice and furnished to give an ocean vibe.Sleeping was nice for everyone and comfortable. Shopping was fun and walking distance. Lots to see and do.
2024 年 3 月入住 7 晚
Vacasa Reviews Team 于 2024年04月4日 的回复
Candace, thank you for your review. We're delighted to hear that you enjoyed the ocean vibe of the home and had a comfortable stay. We hope to welcome you back soon for more fun and relaxation!

10/10 超赞

Meagan

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My family and I loved being right on the beach. It was my children's first time in a hotel and seeing the ocean and they were amazed with everything. My husband and I loved the room, the view, and the cafe food was delicious. Worth it and we will be coming back!
2024 年 3 月入住 1 晚
Vacasa Reviews Team 于 2024年03月30日 的回复
Thank you for your thoughtful feedback, Meagan! We are pleased to read that you and your family had a great stay. We look forward to hosting you again!

6/10 一般

Katherine L

与家人出行
满意:服务设施,员工和服务
不满意:清洁度
It was right on the beach
2024 年 3 月入住 13 晚
Vacasa Reviews Team 于 2024年03月30日 的回复
Thank you for your review, Katherine! We look forward to your next stay.

10/10 超赞

Barry

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
On the beach with a view. would like hand rails in the tub and a better skid proof bottom.
2024 年 3 月入住 3 晚
Vacasa Reviews Team 于 2024年03月30日 的回复
Thank you for your valuable feedback, Barry! We use your feedback as a means to improve and look forward to hosting you again.

8/10 还可以

sean,Torrance

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
I liked the bar and restaurant. I was disappointed that the room was very tired looking and the towels were very rough but not absorbent. The staff was great and the location was beautiful. They need to paint the rusty metal and provide hotel quality towels given the price you charge.
2024 年 3 月入住 2 晚
Vacasa Reviews Team 于 2024年03月30日 的回复
Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review. We look forward to hosting you again!

10/10 超赞

Jill Ann

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was what we expected.
2024 年 3 月入住 4 晚
Vacasa Reviews Team 于 2024年03月30日 的回复
We are pleased to read your review, Jill Ann! We look forward to your next day!

2/10 糟糕

Donnell

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
My shower was running all night and I couldn't turn it off so I was woken up by a pitcher falling and glass breaking
2024 年 3 月入住 1 晚
Vacasa Reviews Team 于 2024年03月30日 的回复
Thank you for rating your stay, Donnell! We hope for the opportunity to provide you with an above-average experience in the future!

10/10 超赞

Matthew

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Definitely a good experience to staff was very nice and helpful. Will be staying again!!!
2024 年 3 月入住 7 晚
Vacasa Reviews Team 于 2024年03月30日 的回复
Thank you for your feedback, Matthew. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

8/10 还可以

Ken

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place, i would stay therw again
2024 年 3 月入住 4 晚
Vacasa Reviews Team 于 2024年03月22日 的回复
Ken, thank you for your review. We're glad to hear that you enjoyed your time at our property. We appreciate your positive feedback and look forward to welcoming you back for another stay in the future!

8/10 还可以

Donte

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
I would go there again it has a good price for the stay
2024 年 3 月入住 4 晚
Vacasa Reviews Team 于 2024年03月22日 的回复
Donte, thank you for your review. We're delighted to hear that you enjoyed your stay and found it to be a good value. We look forward to welcoming you back soon!

10/10 超赞

Mary

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location and convenient
2024 年 3 月入住 3 晚
Vacasa Reviews Team 于 2024年03月22日 的回复
Mary, thank you for your review. We're glad you found our location convenient for your needs. We look forward to welcoming you back again soon!

8/10 还可以

Maria

与家人出行
Nice place
2024 年 3 月入住 6 晚
Vacasa Reviews Team 于 2024年03月15日 的回复
Thank you for your feedback! We look forward to your next stay.

10/10 超赞

Larry

满意:清洁度
2024 年 3 月入住 2 晚
Vacasa Reviews Team 于 2024年03月15日 的回复
Thank you for rating your stay, Larry! We hope to host you again in the future!

8/10 还可以

Kathereen,Goose Creek

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Pros: The room was very nice. We stayed in a 2-bedroom suite. Everything was decorated really pretty, beds were comfortable, and I was very surprised they had dove shampoo, and soap. It was very nice. Cons: The code to get in the room is very long, and they gave us the wrong one. Only one elevator was working, and only one pool was warm. Overall it was a very nice stay. We will come back.
2024 年 3 月入住 2 晚
Vacasa Reviews Team 于 2024年03月15日 的回复
Thank you for your valuable feedback, Kathereen! We apologize for any issues experienced with the codes and look forward to hosting you again for a truly exceptional experience.

10/10 超赞

Fantasja

2024 年 3 月入住 2 晚
Vacasa Reviews Team 于 2024年04月4日 的回复
Thank you for rating your stay, Fantasja! We hope to host you again in the future!

10/10 超赞

Mark

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location was great
2024 年 2 月入住 4 晚
Vacasa Reviews Team 于 2024年03月15日 的回复
Thank you for your feedback, Mark. We are pleased to read that you enjoyed the location. We look forward to hosting you again!

6/10 一般

michael

与家人出行
满意:清洁度、员工和服务、服务设施
A nice resort but rooms could use some renovating. The happy hour drinks and appetizers where great. Easy acess to the beach. Close to restaurants, walmart, shopping.
2024 年 3 月入住 3 晚
Vacasa Reviews Team 于 2024年03月8日 的回复
Thank you for your review, Michael. We use your feedback as a means to improve and hope for another opportunity to host you for a truly exceptional experience.

10/10 超赞

Douglas

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Linda hesitant after reading some of the reviews but we absolutely enjoyed our stay. The room was clean and spacious. Bed was comfortable. Bathroom an excellent size. Would definitely stay here again.
2024 年 3 月入住 2 晚
Vacasa Reviews Team 于 2024年03月8日 的回复
Thank you for your feedback, Douglas. We are pleased to read that you enjoyed your stay and look forward to hosting you again!

10/10 超赞

Raymond

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room layout and view is very good.
2024 年 2 月入住 3 晚
Vacasa Reviews Team 于 2024年03月8日 的回复
Hello Raymond. Thank you for your review! We look forward to hosting you again.

10/10 超赞

Jennifer

满意:清洁度、员工和服务、住宿条件和设施
The facility is a little dated but clean
2024 年 2 月入住 5 晚
Vacasa Reviews Team 于 2024年03月1日 的回复
Thank you for your review, Jennifer. We're glad to hear that you found our facility clean during your stay. We are always working to improve our guest experience, and your comments are valuable to us. We appreciate you choosing to stay with us and hope to welcome you back again soon!

8/10 还可以

DAVID

2024 年 2 月入住 2 晚
Vacasa Reviews Team 于 2024年03月1日 的回复
Thank you for rating your stay, David. We appreciate you staying with us and hope you'll come again soon!

10/10 超赞

Rebecca,Central City

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our room was very clean and great value for the off season. I do wish they provided larger bath towels or more of them. We did request another set and they provided. Facilities were very nice and I would stay here again.
2024 年 2 月入住 2 晚
Vacasa Reviews Team 于 2024年02月23日 的回复
Rebecca, thank you for your review. We're glad to hear that you found the room clean and great value. Your feedback is important to us, and we will consider your observations regarding the bath towels to improve our amenities for future guests. We apologize for the inconvenience and hope we can host you again soon!

10/10 超赞

Marie

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was excellent in service. We got to Myrtle Beach at 6am and Latoya made it possible to get us checked into the room early and let me know all the benefits of staying. She was very friendly and welcoming. The room was beautiful with gorgeous views of the ocean. There was a dolphin that seemed to make his daily swim close to shore. I would highly recommend to stay here for at least a week or 2 . There is so much to do at the hotel and Myrtle Beach.
2024 年 2 月入住 4 晚
Vacasa Reviews Team 于 2024年02月23日 的回复
Marie, thank you for your review. We're delighted to hear that you had an excellent experience with our staff and property. We appreciate your recommendation and hope to welcome you back for another amazing stay!

10/10 超赞

Linda

满意:清洁度、员工和服务、住宿条件和设施
It was really nice very quiet
2024 年 2 月入住 2 晚
Vacasa Reviews Team 于 2024年02月23日 的回复
Linda, thank you for your review. We're glad to hear that you enjoyed your stay and found it to be very quiet. Thank you for sharing your experience with us. We hope we can host you again soon!

10/10 超赞

Kristen

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was very large and had lots of storage space. Multiple dressers and shelves and a separate sitting area with a couch and tv
2024 年 2 月入住 3 晚
Vacasa Reviews Team 于 2024年02月16日 的回复
Thank you for your review, Kristen! We are ecstatic to read that you enjoyed the home.

10/10 超赞

Merrissa

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This resort is absolutely beautiful, clean, and quiet! It has a variety of options for swimming and spa and it has private entrances to the beach!
2024 年 2 月入住 2 晚
Vacasa Reviews Team 于 2024年02月16日 的回复
Thank you for rating your stay, Merrissa! We hope to host you again in the future!

4/10 很差

Deborah,Annapolis

与配偶出行
满意:清洁度
不满意:员工和服务
The entry was a 10 digit # that took 6-8 attempts to enter. The decor was cold and uninviting. Cooking odors from nearby units came through the vent in our unit.
2024 年 2 月入住 3 晚
Vacasa Reviews Team 于 2024年02月16日 的回复
Thank you for rating your stay, Deborah! We hope for the opportunity to provide you with an above-average experience in the future!

10/10 超赞

Diann

与家人出行
满意:员工和服务,清洁度
I truly loved the ocean view from the PH unit!!!
2024 年 2 月入住 1 晚
Vacasa Reviews Team 于 2024年02月16日 的回复
Thank you for your review, Diann! We are pleased to read that you liked the view offered by the home. We look forward to hosting you again.