Shangri-La Hotels and Resorts North West Division hotels

"Other than a screw up at check in, the staff service was excellent and we had a wonderful stay. Some room features could be modernized, e.g., USB-C outlets in the room console and room electrics. "

"The area the hotel was located is super walkable. Due to the construction style of the hotel you can hear loud conversations happening outside and jackhammering if there is construction but this didn’t disturb me as I was able to play some white sound on my phone in my pod which could not be heard from by the curtain. I loved that breakfasted stayed out till 11. It made it a lot easier/comfortable to enjoy Singapore until 11-midnight when water shows and the city lights come on and not have to be awake at a time like I’m going into a job. "

"Perfect for overnight at the airport"

"Hotel in fantastic location close to shopping, restaurants and MRT stop. Breakfast was amazing offering as was room service. Only disappointment, phone handset did not work and fridge not working. The latter we were told by maintenance was not there to cool but only to chill. It did neither nor did it get replaced as he promised. For almost $500AUD per night we expect better."

"Very centralized and safe."

"Modern hotel in a great location. Views of Marina Bay from the upper floors are amazing! "

"Everything went perfect for our stay, from checking in to out. Room was nice and spacious, and the breakfast was absolutely fantastic, with so many options to choose from. All staff were so helpful and courteous. Would definitely stay here again if returning to Singapore."

"Great"

"The food I had from the Waterfall Cafe was poor - cold the first time, then dry and tasteless. The food was the worst part of the stay - the sandwiches from 7-eleven were better quality."