“I had a very disappointing experience at this hotel in Milan.
First, the room was advertised as having air conditioning, but when I checked in, it wasn’t working at all. Instead, there was only a fan. When I contacted reception, I received inconsistent explanations—first they said it couldn’t be fixed, then they claimed it was “by law” in Milan, and later they said they would try to help after a couple of days. This was frustrating and unclear.
Eventually, they offered to move me to another……
“I had a very disappointing experience at this hotel in Milan.
First, the room was advertised as having air conditioning, but when I checked in, it wasn’t working at all. Instead, there was only a fan. When I contacted reception, I received inconsistent explanations—first they said it couldn’t be fixed, then they claimed it was “by law” in Milan, and later they said they would try to help after a couple of days. This was frustrating and unclear.
Eventually, they offered to move me to another……
Haitham