"I had a very disappointing experience at this hotel. The room was extremely dirty upon arrival. There was hair from previous guests all over the bathroom floor, inside the tub, and even behind the bathroom door. The carpets did not appear to have been vacuumed, and the entire room had an unpleasant dirty smell.
The bed sheets also appeared unchanged, with visible stains on them, which made the room feel very unsanitary overall. When we asked for new sheets, the new sheets also had stains on them such as gum and very old brown stains.
Customer service was also poor. The front desk was frequently unattended, and we often had to wait a long time just to get assistance or ask basic questions.
Additionally, a family member staying in a separate room had to switch rooms four different times due to ongoing issues. One room had broken AC, another was dirty, and the problems kept continuing from room to room.
Overall, this stay was absolutely not worth the cost. The property felt much more like a low-quality 1-star motel than a hotel. Very disappointing experience, and I would not stay here again."
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