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諾維奇城假日酒店 (IHG 旗下酒店)的評價

4 out of 5
諾維奇城假日酒店 (IHG 旗下酒店)
Carrow Road, Norwich, England

評價

8.8

優異

10 分評分，優異；1000 則評價中有 512 則" "
8 分評分，不錯；1000 則評價中有 379 則" "
6 分評分，一般；1000 則評價中有 72 則" "
4 分評分，欠佳；1000 則評價中有 24 則" "
2 分評分，很差；1000 則評價中有 13 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
乾淨，員工很親切。
乾淨，員工很親切。
於 2024 年 2 月住了 1 晚

6/10 一般

WY

家人同遊
讚好：整潔度、職員與服務和客房舒適度
房間舒適，冷氣足夠，但係房間Wi-Fi弱，在厠所勉強收到Wi-Fi ，住宿期間，要到大堂才可上網課。房門鎖卡壞了好幾次，要到reception 求助。
於 2023 年 9 月住了 6 晚

10/10 優異

KIM HO

於 2023 年 7 月住了 3 晚

6/10 一般

Hiu Yu

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚

8/10 不錯

AH (Hong Kong)

家人同遊
讚好：職員與服務和住宿狀況
bed is comfortable; TV is old; only one lift is working
於 2020 年 9 月住了 6 晚

8/10 不錯

Pei-Feng

讚好：職員與服務、住宿狀況和客房舒適度
櫃檯服務很好好 房內清潔度如果再加強會更好
於 2019 年 10 月住了 3 晚

8/10 不錯

Siu Wah Paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 9 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel for Stay in Norwich
這間飯店在諾里奇很好的住宿選擇，不論是地點、客房品質或是服務人員。 我抵達的當天是8th Dec. 2018上午11點多，原預計去寄放行李後，要去市中心走一走，傍晚再回來Check in， 但櫃檯服務人員完成確認我的住宿資料後，告訴我房間已經整理好，並讓我提早Check in進房間， 這對長途旅行的我來說，真的是親切又便利。 早餐選擇種類非常多，更不用提有道地英式早餐。 非常推薦這間飯店給要去諾里奇玩的人！！
於 2018 年 12 月住了 1 晚

8/10 不錯

louis

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
住酒店後的體驗
前台服務員， 服務態度很好， 耐心幫助客人解決問題， 值得一讚， 房間嘅設施有一個問題， 就是缺少一個冰櫃， 想冰凍一些水果和飲品都不能， 這個是我不滿意的地方， 至於酒店外面行 不遠的地方已有超市 所以要買一些東西 都方便， 步行大約 10至15分鐘就能夠到達riverside， 火車站都在不遠的地方 ，整體來說酒店都不錯
於 2018 年 9 月住了 5 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Yin Lin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 7 月住了 2 晚

8/10 不錯

WING LOK

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Close to railway station in Norwich. Easy to find but car park need to pay. Overall is good.

8/10 不錯

ZHAOSHAN

讚好：整潔度、住宿狀況和客房舒適度

8/10 不錯

Kwok Wai

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Kit Mei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Lung (HONGKONG)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nil
服務十分好,房間很舒適，服務員十分友善

10/10 優異

Rob

讚好：整潔度、職員與服務、設施服務和住宿狀況
Fridges in room with some complimentey water
於 2024 年 5 月住了 2 晚

10/10 優異

Donna

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
First time to Norwich and we had a pleasant stay here. The menu was fantastic and chose to eat here every night.
於 2024 年 5 月住了 3 晚

8/10 不錯

Hana

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 5 月住了 3 晚

10/10 優異

Johny

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff. Good food offering. Great location.
於 2024 年 5 月住了 1 晚

6/10 一般

Vanessa

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Staff was friendly and helpful. Not so happy about "indoor pool" which you have to get out of the hotel to go to the leisure centre which you can enter for free showing your room card. Beds were quite uncomfortable, it gave us back pain for a few hours. Breakfast was okay, not great. Not many parking spaces.
於 2024 年 5 月住了 1 晚

8/10 不錯

Daniel

讚好：整潔度和職員與服務
於 2024 年 5 月住了 1 晚

8/10 不錯

Erik

讚好：整潔度、職員與服務和住宿狀況
The staff were friendly and efficient the room was very clean The hotel's location is in a concrete jungle
於 2024 年 4 月住了 1 晚

10/10 優異

Meurig

讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to the football stadium. Friendly staff at the reception and at breakfast. Close to the leisure centre. Lovely family room and overlooking the stadium. We really enjoyed our stay and wiuld definitely stay at this hotel again.
於 2024 年 4 月住了 1 晚

10/10 優異

Ryszard

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

Marcus

讚好：整潔度、職員與服務和設施服務
Comfortable, spacious room - friendly and professional staff - excellent breakfast.
於 2024 年 4 月住了 2 晚

10/10 優異

Philip

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent customer interaction by all the staff. We had a problem at breakfast but the manager in charge could not do enough to resolve the issue. A text book example of how to put things right when an issue occurs.
於 2024 年 4 月住了 1 晚

10/10 優異

Paramjit

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Holiday Inn Norwich City is conveniently located, staffed by excellent, friendly and professional staff. the rooms werespacious, comfortable, clean and - most importantly - exceptionally quiet. All this made for a wonderful stay.
於 2024 年 2 月住了 4 晚

6/10 一般

David

讚好：整潔度、職員與服務和住宿狀況
Weekend break
於 2024 年 2 月住了 3 晚

10/10 優異

Astri Nina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Vennlig og rent
Nydelig personale; det være seg renholdere, resepsjonister eller servitører. Opplevde alle svært vennlige og med et ønske om å nyte service. Hotellet var rent og lå i gåavstand til togstasjonen (ca 10 min), greit å gå til sentrum òg evt ta buss. Gode senger og puter :)
於 2024 年 2 月住了 5 晚

10/10 優異

Alexandra

讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy walk from the train station. Visiting family who live nearby so very convenient location. Even though they are doing refurbishment there was still everything that you needed. Professional staff. Clean room and bathroom.
於 2024 年 2 月住了 1 晚

10/10 優異

Torben

於 2024 年 2 月住了 2 晚

8/10 不錯

Andrew

伴侶同遊
讚好：整潔度和職員與服務
Most of the staff were polite and efficient, though because of renovations, breakfast was chaos and the bar was very much ‘make shift’ Although I do understand it is difficult work under these conditions
於 2024 年 2 月住了 2 晚

10/10 優異

Melanie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Brilliant Staff - Great Hotel!
The stay my son and I had was really excellent. We actually stayed in 2 different rooms across the week. The premier room we stayed in the second time was really impressive. Our initial room was in need of modernising. The window was pretty dirty on the outside, and the handle for that window had been taken off - so no fresh air could be let in. You will see from the star rating that everything else was brilliant. And in fairness, the eco-friendly star rating of 3 refers to the fact that it is almost impossible to run an eco-green hotel when so much energy is needed to keep us all warm, safe and fed that it is not possible for 5 stars. We had a great time! The staff are the best hotel staff we have ever had!!
於 2024 年 2 月住了 2 晚

10/10 優異

Fawwad

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 優異

H

於 2024 年 2 月住了 1 晚

10/10 優異

Brian

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 優異

Hannah

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing stay with a pitch view family room, well worth the money.
於 2024 年 2 月住了 1 晚

10/10 優異

Hironori

於 2024 年 1 月住了 1 晚

8/10 不錯

Anne-Marie

家人同遊
讚好：整潔度、設施服務和住宿狀況
Large room, comfortable beds. Reception and bar staff friendly and helpful. They are renovating the building so have to enter through an emergency exit at the back of the building. Not that much of a problem though. My only complaint is that house keeping use the guest lifts when moving between floors. Meaning when your trying to use them in the morning you have to wait whilst they put all their equipment in and out of the lift with little space for you to get into the lift. This happened twice to me and the second occasion I ended up travelling up and down in the lift because i couldn't get to the lift button and the maid didn't have the curtesy to press the lift button for the ground floor. Really annoying.
於 2024 年 2 月住了 1 晚

10/10 優異

John

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2024 年 1 月住了 2 晚

4/10 欠佳

Andrew

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
Should have closed entire hotel throigh refirbishm
Dont bother staying until after March 2024. Bar area going through major refurbishment, no public area toilets, limited bar, restaurant facilities.
於 2024 年 2 月住了 1 晚

10/10 優異

Allen

於 2024 年 2 月住了 1 晚

10/10 優異

Nicholas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

4/10 欠佳

Adam

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Don't be fooled by the outside!
The room was very poor, from the missing fridge, mould in the bathroom, damaged toilet surround, broken chair at the desk, stain's in the draw, intermittent working TV remote, air conditioning that sounded like a jet engine even on low and a mattress that had seen better days - just not worth the money.
於 2024 年 1 月住了 1 晚

4/10 欠佳

James

商務旅客
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Maree

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A nice Holiday Inn. Easy parking. Food was delicious and staff very helpful.
於 2024 年 1 月住了 2 晚

10/10 優異

Alex

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel, picked for the location to the football club (some rooms have a pitch view). Staff were friendly & helpful. Room was nice & clean, as was bathroom. Great buffet breakfast, staff constantly restocking items to keep it fresh. If we needed to travel to Norwich in the future we would definitely stay here again.
於 2024 年 1 月住了 1 晚

10/10 優異

Mark

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overnight stay in Norwich.
Great check in staff. Lovely hotel.
於 2023 年 12 月住了 1 晚

2/10 很差

Angela

於 2023 年 12 月住了 1 晚