Cartaya Nuevo Portil Golf Course Hotels

"There’s no Air conditioning but other than that everything is good "

"Staff were helpful and the room cleaned well. "

"Lovely helpful staff in the restaurant, breakfast room and at reception. Room as expected. No extras. Valentine's promotion was nice. "

"I demand to chang the room because of the smell of humidité and an obstructif view( we paid for a front sea view!) The test was ok. Dîner and breakfast nothing wow, but ok. The place the swimming pool and the gardens are wonderfull"

"Hacienda looks amazing online. Beautiful interior courtyard and gorgeous exterior trees and plants. However, there is no ‘life’ no ‘atmosphere’ inside. It leaves you with a cold feeling both literally and figuratively. The bar tender was wonderful. The room was old and had a bad smell. It has great potential, but we would not stay there again unless there were some serious renovations. Staff was pleasant. "

"Apartment was functional, our stay was only one night"

"It’s always nice to stop there "

"Starting with the good parts. The recepionist who was working on Thursday and Friday was very helpful. The bar and bar staff and drinks were wonderful. Pool area was clean. On my first night I paid €25 for the buffet dinner, a series of items that had been left out and had gone cold. I had cold wedges, cold pasta sauce and unidentified "bbq meat" followed by tasteless cake and ice cream in a plastic container. Even though I had already paid, the staff didn’t believe me and I had to explain twice and then go back to reception to double check. The restaurant staff didn’t come to see if I wanted a drink, I had to chase them around the restaurant for a menu then again to order. They walked past me several times. Zero service. I put my do not disturb sign on my bedroom. However on Friday amd Saturday the room attendant knocked my door like there was a fire until i got up from my lounger and answered her. I was indeed disturbed, and took myself to the beach to be able to relax. I asked reception to make sure she didn’t disturb me, and this seemed to make her behaviour worse. On my last day she banged on the door 45minutes before check out until I opened it and was yelling at me that check out was at 12 and clapping her hands at me. Very aggressive. I told reception upon check out and they said they would make sure I wasn't disturbed again. I had to laugh at this point. Don't stay here unless you want to feel like a number on a conveyor belt. "

"Older property than expected compared to their neighbouring properties. Breakfast was great. Easy walk to a beautiful beach. "