大堂

点评

9.0

非常棒

10 分 - 超赞。7 条好评，共有 9 条点评" "
8 分 - 还可以。1 条好评，共有 9 条点评" "
6 分 - 一般。0 条好评，共有 9 条点评" "
4 分 - 很差。0 条好评，共有 9 条点评" "
2 分 - 糟糕。1 条好评，共有 9 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

8.4/10

服务设施

9.2/10

住宿条件和设施

点评

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Stayed here for one night after climbing Adam’s Peak and it was perfect for the rest and sleep that was needed. The property was clean, including the room which had a big, comfy bed and hot water. No ac needed as it got chilly in the evening, there was a warm duvet. Staff were extremely nice and friendly, making sure we were well attended do. Food was excellent - we asked to meet with the chef so we could thank him personally as it was that good. All food was cooked fresh. We left early the next day and they provided us with a packed breakfast to take with us.
2020 年 1 月入住 1 晚
Nus 于 2020年01月31日 的回复
Thanking you for your valued feedback.

10/10 超赞

Ice

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
very good service both check-in and check-out friendly staff and owner. The room was clean and the bathroom is convenient and big. The room view is very nice.
2019 年 12 月入住 1 晚
nus 于 2019年12月31日 的回复
I am acknowledging you for your valuable feedback and thanking you.

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Sehr höfliche und nette Angestellte, die uns bei unseren Anliegen immer gut weitergeholfen haben. Das Hotel war für den Tuk-Tuk Fahrer etwas schwierig zu finden, da es in einer neu entstehenden Siedlung etwas außerhalb der Stadt liegt.
2019 年 8 月入住 2 晚
SI 于 2019年09月24日 的回复
Thank you for your valuable feedback. Please visit us again when in Sri Lanka.

2/10 糟糕

真实旅客

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
The picture is very misleading. After paying twice the advertised price for one additional bed we were placed in a ground floor room next to the check in desk and public dining area. It was a noisy location with the staff being the principle authors of the chatter which kept us up. There is absolutely no grounds or public spaces and the view is nothing. Finally, getting there is a real distance, very out of the way, and it is basically part of a construction site where many new buildings are going up. Getting to the actual property was time consuming as our driver had to wait for large trucks hauling dirt and other things to the building beng constructed.
2019 年 8 月入住 1 晚
Misthill Management 于 2019年08月29日 的回复
Dear Guest, We sincerely apologise for the negative experience you had in our hotel during your stay, and understand that no matter what we say now is not going reverse your first hand experience. However you mention we over charged you twice over the price advertised. our records indicate you were charged the exact rate you booked for on Expedia. We once again apologize for the disappointing experience you had with us. Your feedback is valuable and we will address the concerns so we an improve our service. Thank you

10/10 超赞

Mahmood

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing view Kind & great hospitalty from crew Enjoy the staying
2019 年 7 月入住 2 晚
HermesNest 于 2019年07月27日 的回复
Thank you for your kind feedback. Looking forward to hosting you again.

10/10 超赞

Robert

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Newly built house in the mountains of Nuwara Eliya
We’ve had a great time at Misthill Rest. The host is really nice and gave us great tips for transportation. The breakfast was very good. The house itself is newly built and very comfortable. We would come back to this accommodation!
2019 年 7 月入住 2 晚
HermesNest 于 2019年07月27日 的回复
Thank you for your kind words. Looking forward to hosting you again. Rgds

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Piccolo hotel molto tranquillo, un po' fuori dal centro di Nuwara Eliya, in una splendida posizione panoramica. Camera accogliente e molto ben arredata. Personale gentilissimo. Hanno assegnato una bella camera gratuita al nostro driver e gli hanno offerto la cena. La nostra cena era buona, ma non di cucina tradizionale srilankese. Buona la colazione.
2019 年 2 月入住 1 晚
NF 于 2019年04月9日 的回复
I'm acknowledging you for your review and hope you had a memorable stay. hope to see you again at the hotel. thanking you

10/10 超赞

Anjana，Illinois, USA

满意：清洁度、员工和服务、住宿条件和设施
Staff took time and effort to ensure our stay was perfect. They were attentive and helpful.
2019 年 1 月入住 1 晚
Shabney 于 2019年03月6日 的回复
Thank you for your valuable feedback. Glad you enjoyed your stay with us and hope you will be back whenever you visit Sri Lanka again.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Alles neu
Das Hotel ist ganz neu und liegt etwas außerhalb von Nuwara Eliya. Zimmer und Bad waren groß. Alles nagelneu. Die Betten sind sehr bequem und die Decken warm und kuschelig. Wir wurden mit Tee und Ingwerkeksen empfangen. Das Essen war sehr gut, das Personal sehr nett und zuvorkommend. Wir haben uns sehr wohlgefühlt.
2018 年 11 月入住 1 晚
Shabney 于 2019年03月8日 的回复
Vielen Dank für Ihr wertvolles Feedback. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben. Bitte besuchen Sie uns immer wieder, wenn Sie Sri Lanka besuchen.