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歐凱娛樂場度假村酒店的評價

2.5 out of 5
歐凱娛樂場度假村酒店
Highway 68, Ohkay Owingeh, NM

評價

7.8

不錯

10 分評分，優異；652 則評價中有 223 則" "
8 分評分，不錯；652 則評價中有 244 則" "
6 分評分，一般；652 則評價中有 103 則" "
4 分評分，欠佳；652 則評價中有 48 則" "
2 分評分，很差；652 則評價中有 34 則" "

8.4/10 

整潔度

8.0/10 

職員與服務

7.6/10 

設施服務

7.8/10 

住宿狀況

8.0/10 

環保程度

評價

4/10 欠佳

kevin

親子同遊, 商務旅客
不滿：職員與服務、設施服務和住宿狀況
hotel pool is poor and it feels like a mental hospital.
於 2024 年 5 月住了 1 晚

6/10 一般

Deanna

多人同遊
讚好：職員與服務
不滿：設施服務
Pros: The front desk staff were friendly and polite. The room was clean and comfortable. Cons: The parking lot, located around the back of the casino, did not feel safe. The door to the hotel had a key swipe that was broken, so anyone from the casino could get into the hotel and go straight to someone's room.
於 2024 年 5 月住了 2 晚

10/10 優異

RE

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice place, very clean.
於 2024 年 5 月住了 4 晚

10/10 優異

Jana

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Charles

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay
於 2024 年 5 月住了 1 晚

6/10 一般

Geraldine

於 2024 年 4 月住了 1 晚

2/10 很差

rene

家人同遊
不滿：職員與服務、設施服務和住宿狀況
No working hot tub or pool that we paid for specifically. Buffet was not even a close second choice to dennys. Will not be back or come close to a positive revue. Keep driving
於 2024 年 4 月住了 1 晚

10/10 優異

Kimberly

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was very spacious; a separate seating area from the sleeping area. You could let someone sleep while you had your coffee & watched the news. The room had a small balcony with a lovely view of the Sangre de Cristo mountains.
於 2024 年 4 月住了 2 晚

10/10 優異

Steve

於 2024 年 3 月住了 6 晚

8/10 不錯

Albert

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked the person who checked us in , very helpful and friendly but made a adjustment on our last night there and the host was very not helpful , waiting to see if my credit of $76.?? Goes back on my card
於 2024 年 3 月住了 2 晚

8/10 不錯

Albert

於 2024 年 3 月住了 3 晚

8/10 不錯

Arthur A

家人同遊, 商務旅客
讚好：職員與服務、設施服務和住宿狀況
The room was clean and the staff was helpful.
於 2024 年 3 月住了 2 晚

8/10 不錯

Douglas

讚好：整潔度、職員與服務和住宿狀況
It was good
於 2024 年 3 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

8/10 不錯

Duane

伴侶同遊
讚好：整潔度
不滿：職員與服務
Expensive for the outdated room
於 2024 年 1 月住了 1 晚

10/10 優異

Melvin

讚好：整潔度和住宿狀況
The quality of the room is great. The only issue i have is the TV, small and outdated. Great place to stay.
於 2024 年 1 月住了 1 晚

10/10 優異

Dalene (Dolores)

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

8/10 不錯

Adolfo

於 2023 年 12 月住了 1 晚

10/10 優異

Anita

於 2023 年 12 月住了 1 晚

8/10 不錯

Helen

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
It was a nice stay not too busy but staff could have been nicer they wr young adults with little people skills. Young man at the coffee place was rude. Never even said Good morning or Thank you after my purchase.
於 2023 年 11 月住了 1 晚

6/10 一般

Leonard (rio rancho)

家人同遊
讚好：整潔度
I chose mountain view and got wall view.
於 2023 年 11 月住了 1 晚

6/10 一般

James (Kingman)

於 2023 年 11 月住了 1 晚

6/10 一般

Carolyn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very cordial. We did have to ask for extra shampoo and lotion. Only one packet was given. One packet is not enough for one person much less two. The remote was not linked to the TV. We thought it was the remote that was broken, but a different remote was brought to us and it did not work with the TV. The night was cold. Cool air was coming out of vents instead of warm air. I let them know at the front desk upon us leaving. They kindly apologized and said we should have let them know and they would have gotten it fixed. It was late so we just doubled up on the blankets.
於 2023 年 11 月住了 1 晚

2/10 很差

A.

家人同遊
The beds were on on a spring frame no box under the mattress. Pillows wete flat as a rock. Would've have been better sleeping in the floor. Hotel rooms seem nice but the bed and pillows are unsleepable. Did not leave rested.
於 2023 年 11 月住了 1 晚

2/10 很差

Mario

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
There was a bug right on top of the pillow to greet us. Hair in the sink, shower and toilet. Turned around, checked out and left.
於 2023 年 11 月住了 1 晚

10/10 優異

Theresa

Quiet
於 2023 年 11 月住了 1 晚

10/10 優異

John

於 2023 年 11 月住了 1 晚

10/10 優異

Pamela

於 2023 年 11 月住了 1 晚

10/10 優異

Heather J.

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent! Clean, comfy, large room
於 2023 年 11 月住了 1 晚

10/10 優異

Jerry

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚

4/10 欠佳

Selena

家人同遊
讚好：職員與服務和住宿狀況
不滿：客房舒適度
Trash wasn’t thrown out heater didn’t work it was way too cold of room sheets were stained not happy at all not for the price I paid
於 2023 年 11 月住了 1 晚

8/10 不錯

Arturo

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
i it is good and clean
於 2023 年 9 月住了 1 晚

10/10 優異

Orlando

於 2023 年 10 月住了 2 晚

2/10 很差

MARGARETTE

於 2023 年 10 月住了 1 晚

6/10 一般

Carlos

於 2023 年 10 月住了 1 晚

10/10 優異

carmen

於 2023 年 10 月住了 2 晚

8/10 不錯

david

商務旅客
讚好：整潔度、職員與服務和客房舒適度
a little smokey
hotel was fine, it is attached to a casino, even though the casino and hotel are 100% no smoking, the 1st floor of the hotel has a heavy smell of smoke through out, makes it hard to walk through, the locked out ac controls is another issue, as this causes the room to never get cool
於 2023 年 10 月住了 3 晚

6/10 一般

anastasia

家人同遊
讚好：職員與服務和客房舒適度
A mixed bag
On the one hand, the front staff was friendly and helpful, and the room was spacious, comfortable, and clean. On the other hand, outside of the rooms, the property looked like it had many maintenance needs. Most notably were security issues as the exterior unmonitored hotel entrance had two doors, both of which were unlocked (one lock appeared broken) allowing access to the rooms by non hotel guests. This was further concerning as our own hotel room door was unlocked upon arrival— primarily because an extra tug was needed for the door lock to secure. Additionally, the temperature of our room was too warm (77 degrees) and the AC unit, while set for 75 (which is still too warm for us), was unresponsive to our efforts to lower the temp. Either the hotel had locked in that temp or the buttons were not working.
於 2023 年 9 月住了 2 晚

10/10 優異

Andrea

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

10/10 優異

Caterina (Fort Worth)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
I love it, it’s my favorite hotel in New Mexico, the only thing I didn't like was that there was no buffet and the restaurant only opens on weekends.
於 2023 年 9 月住了 2 晚

8/10 不錯

Luzy

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a nice trip for a short jorney cut
於 2023 年 9 月住了 1 晚

8/10 不錯

Christopher

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

4/10 欠佳

Tonya

伴侶同遊, 商務旅客
不滿：職員與服務、設施服務和住宿狀況
No ice in machines, very loud in hotel with heavy doors slamming all night long. One sugar packet for coffee. Terrible customer service.
於 2023 年 8 月住了 1 晚

10/10 優異

LAURIE (PUEBLO)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was fabulous! Would highly recommend! King suite with a balcony! Great price!
於 2023 年 8 月住了 1 晚

10/10 優異

Raymond

家人同遊
讚好：設施服務
Very clean rooms, hall and lobby. The staff was friendly upon check in. The only negative was the side entrance to the hotel, the lock was not operational and anyone could enter the hotel area without a key. A possible safety issue.
於 2023 年 8 月住了 1 晚

6/10 一般

David

讚好：整潔度
不滿：客房舒適度
The hotel was understaffed; no cooks for the restaurant. The thermostat in the room was not working and therefore the room was extremely hot. Both nights we stayed, we asked for maintenance to come fix the air conditioner. But it was not addressed.
於 2023 年 8 月住了 2 晚

8/10 不錯

pauline (Albuquerque)

讚好：整潔度、職員與服務和住宿狀況
The room had an unpleasant odor. I am not surecwy
於 2023 年 8 月住了 1 晚

10/10 優異

Laurel

家人同遊
讚好：整潔度、職員與服務和住宿狀況
All smoke-free! Newly refurbished. The main restaurant is only open Thursday-Sunday.
於 2023 年 8 月住了 1 晚

2/10 很差

Guy

家人同遊
Absolute shitshow checking in. These people have no clue how to run a hotel. Went to 3 "entrances" looking for a bagge cart. Scolded by employee for using the wrong entrance another employee told me to use so that i could find a cart. 45 minutes trying to check in. Shitshow so far
於 2023 年 8 月住了 1 晚

10/10 優異

Rachel

讚好：整潔度、職員與服務和住宿狀況
Room was clean and spacious
於 2023 年 7 月住了 1 晚