Farmstay in Okeechobee County

"we are Hilton Honors members…. We were very disappointed to wake up in the morning to go down for coffee and there is no coffee… They were changing shifts and the girls at the front desk said oh the coffee will be out in a couple minutes… When in reality, there was never any coffee coming out… And the girl that took over the shift later about 25 minutes after three other guests and I waited for the coffee to come out… Informed us that there was going to be no coffee coming out… When we book hotels, we know what to expect… Someone dropped the ball… There’s absolutely no excuse to have no coffee for guests who pay a premium for their rooms… Someone should’ve forecasted that and went to a local coffee shop or grocery store and purchase coffee until their shipment came in… It is not good enough to tell your customers oh there’s just no coffee today… Completely unacceptable and it was a sold out hotel. It was completely booked… That is poor Service for Hilton Honors member or any guest… That is a management problem. "

"Every thing is ok , but the bed at the room 46 it’s very noisy, the rest are ok , Thank you . Best Regards "

"Room was damp and moist. We all woke up with headaches and our throats hurting. Asked to see if another room was like that and it was the same exact things. Everything felt wet from the floors to the beds. Might have been worst room I’ve had. "

"Room was clean. Bed was comfy. Bathroom very lean. "

"would not stay there again"

"Nice and clean"

"Very nice place clean staff very nice "

"Enjoyed our stay!"

"The room when first entering had a strange smell, but went away after we used our essential oils. The floor also needed to be steam cleaned. My white socks got dirty from the floors. Pool was nice. I wished for continental breakfast that hot water and teas could have been an option."