Door keys frequently malfunctioning. Dirty corroded coffe pot in rooms.
Patricia
於 2024 年 5 月住了 3 晚
4/10 欠佳
Robert
親子同遊
2024年6月2日
不滿:整潔度、職員與服務、設施服務和住宿狀況
I liked that the exit was close to my room
Robert
於 2024 年 5 月住了 2 晚
2/10 很差
Richard
2024年5月29日
不滿:整潔度、職員與服務和住宿狀況
One of the worst hotels I have ever stayed in. We stayed the first night because it was late and we were tired. When we woke the next morning we realized there was no hot water in the shower, stains in the sheets and blood on the comforter. I booked it partially because they offered a free breakfast. When we arrived there was a hand written sign stating that breakfast was 5 dollars. Didn't waste our money because it was so dirty I wouldn't want to eat there anyway. I was was woken up by doors slamming and loud voices. We decided to check out the pool area but passed on it due to the ceiling tiles that were rotting out above it. Before we left for the day we informed the front desk we had no hot water and they couldn't care less. When we got back that night we still had no hot water. We told the front desk and asked to be moved. The next room was back in a corner and it was dirty and everything smelled like cigarettes. That room didn't have a remote and when we asked for one they gave us a broken one. We decided to book a room elsewhere and check out. I was afraid there was bugs I just hadn't seen yet. When we were walking down to check out we were approached by a man to buy something for us. There also was a woman that was so intoxicated she could hardly walk down the hall. Every employee we met seemed incredibly miserable and didn't even pretend to care about any issues. I contacted the company o booked through and they contacted the hotel to get us a refund. Never heard bac
Richard
於 2024 年 5 月住了 3 晚
6/10 一般
Juan
2024年5月28日
讚好:住宿狀況
Our key didnt work and the cleaning service left our door opened when we arrived to the hotel that made us uncomfortable .
Juan
於 2024 年 5 月住了 2 晚
6/10 一般
Dermond
伴侶同遊
2024年5月27日
讚好:整潔度和住宿狀況
Everything was great I just wished we had a better window view instead of opening the window and looking at a wall
Dermond
於 2024 年 5 月住了 3 晚
2/10 很差
Angela
商務旅客
2024年5月27日
不滿:職員與服務和住宿狀況
Stayed at this property handful of times over the past few years but never agian.
Angela
於 2024 年 5 月住了 2 晚
8/10 不錯
Alicia (Plains)
家人同遊, 商務旅客
2024年5月27日
讚好:整潔度和住宿狀況
It was a clean place to stay. It took an hour to check in, though. There wasn’t enough help at the front desk. We were very tired and this felt like it took ages.
Alicia
於 2024 年 5 月住了 2 晚
6/10 一般
Francis
2024年5月27日
讚好:職員與服務
Try advertise an airport shuttle but the shuttles aren’t available for early morning flights. There was also hair on the wall in the bathroom from previous occupants.
Francis
於 2024 年 5 月住了 1 晚
2/10 很差
Tammiell
家人同遊, 商務旅客
2024年5月26日
不滿:整潔度、職員與服務、設施服務和住宿狀況
This had to be the worst experience I ever had at any hotel. From receiving g the wrong key to someone else’s room at check in to not getting my room cleaned at all after making several request. The pool was gross.I reported to the front desk that there was something white and thick floating in the pool and it needed to be drained and cleaned, instead they had someone scoop the nastiness out the pool and allowed other guest to get in the water. The staff was rude and had absolutely no idea of what customer service means. To get towels was almost impossible. I was at this hotel for 3 days and could not check out soon enough. I plan to contact their corporate office because it is no way they are aware how poorly this facility is being rang