2/10 糟糕
Kiera
与家人出行
2024年04月30日
满意:清洁度
不满意:住宿条件和设施,员工和服务
I was very upset shortly after I checked in. I booked this specific hotel for the spacious room & nice pool. AFTER I paid & checked in, the attendant told me the pool was down. Very frustrating on the fact he would wait till after I already checked in. It was my daughter’s birthday & she wanted to swim. I didn’t end up staying and booked another hotel. Please inform guests of these issues upon their arrival, before they pay. Thank you
Kiera
2024 年 4 月入住 1 晚