Narita Omote-sandō Hotels

"Location is good "

"Very convenient for an early morning flight. Shuttle schedule is perfect. Hotel is clean. Staff is helpful."

"The room was clean. Front desk and restaurant service were excellent. The restaurant manager went above and beyond to ensure the food we ordered were gluten free to accommodate my husband's Celiac condition - very patient and kind gentleman. The free shuttle bus from and to the airport was an added bonus. Highly recommend this hotel for a layover, you can't get this kind of service anywhere. "

"Nice bed"

"Welcoming, caring, and informative staff for check-in. Very clean and well apportioned room with every amenity needed for your stay. You could literally show up without anything and be quite comfortable. Beds were great. Excellent breakfast buffet with multitude of choices. Would definitely return "

"Room is spotless and staff are helpfull and friendly. Breakfast food are so good as well"

"The room was a great size and the bed and pillows were so comfortable. The breakfast was lovely, plenty to choose from."

"Room was big, clean, nice amenities. It seemed as if the hotel was running on central air bc the air conditioner wasn’t getting cooler so we did have to open the window but housekeeping was great. There was also some miscommunication with the concierge about same-day luggage forwarding (it ended up being the next day even tho it was only going to Tokyo). The guy came off patronizing and condescending when answering questions but at the end of the day the last people we interacted with before checking out left our stay on a high note. Would definitely book again. "

"Room and property was very clean. The breakfast had a large selection of good quality food. "