Omuta Omuta City Zoo Hotels

"The hotel has the nicest welcoming staff soon we walked to the lobby floor. They were really friendly and checked in very smoothly to our room. We had a comfy double room overlooking some mountains and houses. Train station just outside the hotel and very convenient to take trains around or going to old part of Kumamoto. We liked our stay and loved the city. Hope to return one day staying the same hotel. "

"Dirty carpet, room too hot and no cooling function for air conditioner. Definitely need refurbishment."

"Spending more time traveling up and down escalators. Since there is no drop-off for the hotel itself we had to park our car for 1 hour just for dropping off the baggage. Room is smaller than expected and there is no room to open baggage."

"カーテンは引かれていたが西陽が当たる部屋のためとても暑かった。部屋にエアコンがあればクーラーをガンガンに効かせたい気分だったが上から送り込まれる空調のため温かい風が来て困った。ほんの少しだけ開く窓を開け半袖で寝たが布団を掛けると暑かった。"

"Very clean"

"Although it is not a very new hotel, it provided everything we need such as clean, spacious room, amenities, good quality meals (set dinner and breakfast buffet), nice hot spring..etc we have had a very enjoyable stay and definitely will come back again. Well done."

"Beautiful, with exquisite servive from the friendly staff. The rooms are fabulous with views over a Japanese garden. The food, at dinner and breakfast, is traditional Japanese, served beautifully"