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"Good location, close to train station, lot of restaurant, shopping hotel staff is very professional and friendly. Good to stay"

"The accommodation was pleasant. The staff were very helpful and the onsen was wonderful. The little extras made the stay even better, gift in the fridge, fresh water each day, free ice cream and yakult when using the onsen, the manga library and storing our bags post stay before we caught our train. Only thing to improve was the dark curtains that are dated to help brighten the place."

"Breakfast delicious and staff are friendly."

"The room was a bit old in appearance and the bed was too hard. The pillows were hard and worn. The staff were very inviting and helpful."

"Have stayed here several times and always great. The hotel is well located, rooms are clean and well sized, and the sento is lovely. The staff are always very helpful and accommodating."

"Great accommodation "

"The staff was very accomodating, nice room, kaiseki delicious."

"the place is great,its our thirt time we tried all the hotels its all good but we think monolith tower is the best❤️ the price is expensive especially if you go on summer or holidays especially obon yasumi the price is double.,but all in all we highly recommend hotel hawaiians resort😍great experience to our family"

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