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"Although the building and location are very good thr servise poor"

"The staff was amazing: very professional, friendly, and always willing to help. They really made the stay more pleasant. The gym and sauna, however, were quite disappointing. They are located in a basement area with poor lighting and ventilation, and the equipment is limited and not well maintained. Breakfast was average: not bad, but nothing particularly memorable. The location can also be a concern at night, as it tends to be noisy and doesn’t always feel very safe."

"Breakfast menu was poor. Light issue not resolved."

"They lost my car keys, and my pants , they told me breakfast wasn’t included in my reservation, even though it was, when I ordered food they wouldn’t let me bring it in, they told me I had to eat it past the property line then I could come back. The staff seemed eager to take advantage of the fact I am not a native French or Arabic speaker."

"Who rated this a 4-star hotel??? Awful Oran hotel - not as per advertised 1. No wifi in room AT ALL 2. Was given small room. When confronted horrible reception woman, she said (1) i booked single room (my booking is for Superior Single Room). (2) no rooms available tonight. Showed her my booking. Suddenly by magic, there’s a room! 3. I had to ask what time is breakfast, where etc. information had to be asked and not provided. 4. Lift was Useless! 5. Inside room, rubbish not thrown. There was a used diaper & water bottle in rubbish bin. 6. In bathroom, shampoo bottle left opened and soap from previous guest. Too gross! 7. Breakfast was pathetic Hotel should re-named NIGHTMARE hotel! Expedia & hotel fantazia are L1ars! Description is deceptive and a lie!! People in this hotel do not deserve to work at a hotel. They spoiled my trip! The worst Algerians i’ve met in this trip and i have met really nice ones! They ruin the reputation of Algeria! "

"Clean room, staff polite. "

"Ibiris Hotel did exceed my expectations. The staff were helpful and accommodating. Tried to help where they could although would help to have someone who can speak English working there. Breakfast was decent. Well planned. Limited on space but always clean. Rooms were fairly clean and more spacious than I expected based on reviews. Towels could have been a bit cleaner (they were washed but stained) Would have been good to have a cupboard in the room, kettle, iron as basic necessities. Overall however exceeded expectations."