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波希米亞大奧蘭多簽名精選酒店的評價

4.5 out of 5
波希米亞大奧蘭多簽名精選酒店
325 S Orange Ave, Orlando, FL

評價

8.8

優異

10 分評分，優異；1001 則評價中有 653 則" "
8 分評分，不錯；1001 則評價中有 181 則" "
6 分評分，一般；1001 則評價中有 75 則" "
4 分評分，欠佳；1001 則評價中有 40 則" "
2 分評分，很差；1001 則評價中有 52 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Terrance

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great experience. Go to when I’m in Orlando.
於 2024 年 5 月住了 1 晚
Chris 於 2024年5月20日的回應
Thank you for your feedback!

2/10 很差

Carolann

伴侶同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
I was supposed to get a full refund according to the manager on duty. I couldn’t sleep due to a dog in the room next door crying and barking all night while the owners were out. I tried getting food at the lounge downstairs and sat for over 20 minutes with no help from any staff. I went back later and had the same problem. I was supposed to get a refund for the room and never did.
於 2024 年 5 月住了 1 晚
Chris 於 2024年5月20日的回應
Thank you for your review. We apologize that the stay did not meet your expectations.

10/10 優異

brendan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Chris 於 2024年5月20日的回應
Thank you for your feedback!

10/10 優異

Thomas

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Chris 於 2024年5月20日的回應
Thank you for your review!

10/10 優異

Veronique

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property. Clean, comfy beds and nicely appointed bathroom. Lovely renovated bar area with a good variety of options for appies and drinks. Very convenient to downtown venues, especially the Dr. Phillips Performing Arts Center located across the street.
於 2024 年 5 月住了 1 晚
Chris 於 2024年5月17日的回應
Thank you for your feedback!

10/10 優異

Cristofer

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We enjoyed every aspect of this hotel. The dining restaurants, surrounding restaurants, the staff, the pool, the pool lounge, the workout room, atmosphere, and the rooms. Loved it and will stay there again in the future.
Chris 於 2024年5月4日的回應
Thank you for your feedback! We look forward to seeing you again!

10/10 優異

Lea

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 1 晚
Chris 於 2024年5月4日的回應
Thank you for your review!

10/10 優異

Kimberley

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect downtown Orlando location.
於 2024 年 3 月住了 1 晚
Chris 於 2024年5月4日的回應
Thank you for your feedback!

10/10 優異

Veronique

讚好：整潔度、職員與服務和住宿狀況
Our fav for an overnight after the theater at the Dr. Phillips Performing Arts Center. Close and safe. Nice variety of dining options within walking distance.
於 2024 年 4 月住了 1 晚
Chris 於 2024年5月17日的回應
Thank you for your feedback!

10/10 優異

Brandon

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had the BEST time at this property! The girls at check in were so sweet making sure we were all set before we went to our room. The property is stunning, no detail left behind. Rooms service was impeccable. room was gorgeous with a beautiful city view. The Kessler Collection of personal goods smell divine! Mini fridge was stocked with anything you may need ( like literal mimosas! ) We can not wait to return! Perfect for a pampered quick getaway 💕
於 2024 年 4 月住了 1 晚
Chris 於 2024年5月17日的回應
Thank you for your feedback!

10/10 優異

Henry

伴侶同遊
Close to everything we wanted to do
於 2024 年 4 月住了 2 晚
Chris 於 2024年5月18日的回應
Thank you for your feedback!

10/10 優異

Maria

讚好：整潔度、職員與服務、設施服務和住宿狀況
Only issue difficult getting back to hotel Saturday night due to many street closures
於 2024 年 4 月住了 1 晚
Chris 於 2024年5月18日的回應
Thank you for your feedback!

8/10 不錯

annie (Lynn Haven)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Charming hotel, as are all the Kessler properties are.
於 2024 年 3 月住了 1 晚
Chris 於 2024年5月18日的回應
Thank you for your feedback!

10/10 優異

Mario N (San Francisco)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location! Great food at their restaurants. Gym could use a kettle ball or two.
於 2024 年 3 月住了 3 晚
Chris 於 2024年5月18日的回應
Thank you for your feedback!

10/10 優異

Tiffany

於 2024 年 4 月住了 3 晚
Chris 於 2024年5月4日的回應
Thank you for your feedback!

8/10 不錯

Lara

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast and brunch were very expensive. The room didn’t have a small fridge
於 2024 年 3 月住了 1 晚
Guest Services Team 於 2024年4月9日的回應
Thank you for your feedback; we appreciate this and will make note of this with our teams.

10/10 優異

Corina

於 2024 年 3 月住了 1 晚
Chris 於 2024年5月18日的回應
Thank you for your review!

4/10 欠佳

theresa (brooklyn)

To be honest, this hotel could have probably been a good stay for me. But due to the almost four hours waiting to be checked in and been placed in a room right across from the ice vending machine, that had people seemingly getting ice all hours of the night. Had a constant sleep disturbance during my stay.
於 2024 年 3 月住了 2 晚
Guest Services Team 於 2024年4月9日的回應
We sincerely apologize for the experience you had while staying with us and truly appreciate the feedback. Please reach out to us should you choose to return and we will ensure you will be located in a quieter section of the hotel.

10/10 優異

Jessica

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Guest Services Team 於 2024年4月9日的回應
Thank you so much! We hope to see you again!

6/10 一般

Philip

伴侶同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
The service you are paying for in the rates charged by this hotel is not there. They were understaffed. Huge line to get in to valet parking. Huge check-in line in the lobby with one person at the front. When we called the room service number to order food, no one picked up after 5 minutes.
於 2024 年 3 月住了 1 晚
Guest Services Team 於 2024年4月9日的回應
We sincerely apologize yet appreciate your feedback. We have noted this and will bring this message back to our teams.

10/10 優異

Jessica

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing stay. The neighbors we loudly enjoying each other all night, but the staff and hotel took care of the situation and made up for the noisy neighbors. Would stay again anytime!
於 2024 年 3 月住了 1 晚
Guest Services Team 於 2024年4月9日的回應
Thank you so very much for your kindness. Please let us know when you plan on returning!

10/10 優異

Jason

於 2024 年 3 月住了 1 晚
Guest Services Team 於 2024年4月9日的回應
Thank you for your feedback!

10/10 優異

Tamid

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place
於 2024 年 3 月住了 1 晚
Guest Services Team 於 2024年4月9日的回應
Thank you so much!

4/10 欠佳

Paul

伴侶同遊
讚好：住宿狀況
不滿：設施服務
Wheelchair lift did not work so could not gain access to pool and been out of order for days so we can not use the pool and the pool deck bar which is what we came for
於 2024 年 3 月住了 1 晚
Guest Services Team 於 2024年4月11日的回應
We sincerely apologize for this issue and will follow up with our Engineering Teams. Thank you for bringing this to our attention.

10/10 優異

greg

於 2024 年 3 月住了 1 晚
Guest Services Team 於 2024年4月9日的回應
Thank you so much for your feedback! We hope you return!

10/10 優異

Amanda

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful. We've stayed here multiple times and it is amazing.
於 2024 年 3 月住了 1 晚
Guest Services Team 於 2024年4月9日的回應
Thank you so much for your wonderful feedback! Please let us know when you plan on returning!

8/10 不錯

Robert

伴侶同遊
讚好：整潔度和住宿狀況
Very nice property but seriously understaffed at the front desk and even the bar. The hotel was full and the staffing wasn’t capable of handling the volume associated with full occupancy. This is no fault of the staff, but rather management of the volume.
於 2024 年 3 月住了 1 晚
Guest Services Team 於 2024年4月9日的回應
Thank you for your important feedback. We will bring this concern to our teams and appreciate your words.

10/10 優異

Ray (Miami)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Guest Services Team 於 2024年4月9日的回應
Thank you so much for your feedback!

10/10 優異

Cathy

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
What we remember hen we walked in the door was the smell of clean. We loved the restaurant. They were able to fit us in without a reservation. Ryan, our waiter, was amazing and the food was awesome. Everything from room service to check out was wonderful. The Spa also was superb. Loved everything.
於 2024 年 3 月住了 2 晚
Guest Services Team 於 2024年4月9日的回應
Thank you so much and we're glad to hear you had an amazing experience! We will pass this message along to our Food & Beverage Team about Ryan!

10/10 優異

James

讚好：整潔度、職員與服務和住宿狀況
Great hotel, our favorite place to stay in Orlando.
於 2024 年 3 月住了 1 晚
Guest Services Team 於 2024年4月9日的回應
We thank you for your loyalty and your feedback! Please let us know when you plan on returning!

10/10 優異

Ciara (Ocala)

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel is always TOP NOTCH !
於 2024 年 2 月住了 1 晚
Guest Services Team 於 2024年4月9日的回應
We are biased, but agree! Thank you so much for your kind words!

10/10 優異

Veronique

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is our go to hotel when we are in town to attend performances at the Dr. Phillips Performing Arts Center (which is directly across the street). The most recent upgrades and renovations are definitely a nice boon to an already great property. Easily walkable to downtown dining options and the newly renovated bar area are also greatly features.
於 2024 年 2 月住了 1 晚
Guest Services Team 於 2024年4月9日的回應
Thank you for pointing out the great benefits of our location! We appreciate your loyalty and please let us know when you plan on returning!

10/10 優異

真實旅客

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
Wonderful weekend stay
Lovely hotel for a weekend stay. Close to the Kia Ce ter and Dr. Philip’s Center. Good vibe in bar and Sunday brunch was a lot of fun . The jazz musicians were excellent during the brunch and the Saturday evening pianist was EXCEPTIONAL!!!
於 2024 年 2 月住了 2 晚
Guest Services Team 於 2024年4月9日的回應
Thank you so much for such wonderful feedback! Please let us know when you plan on returning!

2/10 很差

真實旅客

多人同遊
讚好：整潔度
不滿：職員與服務
Room unavailable, not easy to resolve
When I checked in, they didn't have the type of room I'd reserved 4 months prior to the trip
於 2024 年 2 月住了 3 晚
Guest Services Team 於 2024年4月11日的回應
We sincerely apologize for the issue you experienced. Please let us know should you choose us again and we will make sure this is followed up with.

10/10 優異

Julia (Toronto)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff. Nice art and ambiance. Very good location for Kia Centre and Dr. Philllips centre.
於 2024 年 2 月住了 3 晚
Guest Services Team 於 2024年4月9日的回應
Thank you so much for your feedback! We appreciate you!

8/10 不錯

Judy

於 2024 年 2 月住了 1 晚
Guest Services Team 於 2024年4月9日的回應
Thank you for your feedback. Please let us know what we could do better for your next visit!

8/10 不錯

Andrea

家人同遊
讚好：整潔度、職員與服務和設施服務
While this hotel is quite nice with a very convenient location, the room itself was just ok. Lighting was lacking, no vanity lighting in bathroom and spotlight over mirror in entry gave no options to properly get ready for our event. My daughter had to use the flashlight on her cellphone to apply her makeup. We'll chose another hotel when visiting Orlando for an event again.
於 2024 年 2 月住了 2 晚
Guest Services Team 於 2024年4月11日的回應
We sincerely apologize for the issues you experience and will bring this up to our Engineering Team. Thank you for making us aware of this issue.

6/10 一般

Jeffrey (barrington)

Very dark bathrooms, had to ask for utensils at room service.
於 2024 年 2 月住了 3 晚
Guest Services Team 於 2024年4月9日的回應
Thank you for your feedback. We appreciate you telling us and sincerely apologize. This is certainly not the standard we hold ourselves to.

10/10 優異

Corry

於 2024 年 2 月住了 1 晚
Guest Services Team 於 2024年4月9日的回應
Thank you so very much!

10/10 優異

Katie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Elizabeth (Jacksonville)

於 2024 年 1 月住了 2 晚
Guest Services Team 於 2024年4月9日的回應
Thank you so much for your feedback!

10/10 優異

Katie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel. Every staff member we came in contact with was above and beyond helpful and friendly! The only critique I have is that the coffee maker in my room was not clean on the inside. It looked like maybe hard water buildup but it certainly made me not want to use it. Otherwise, great experience.
於 2024 年 1 月住了 1 晚

10/10 優異

John

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

sierra

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

4/10 欠佳

Michael

於 2024 年 1 月住了 1 晚

10/10 優異

Tamara

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
To repeat
Stayed 3 days at the hotel and everything was excellent. We met a dominican supervisor we had su beautiful details with us. Best BLT and turkey sandwiches at the restaurant🙂🙃
於 2024 年 1 月住了 4 晚

10/10 優異

Mark

於 2023 年 12 月住了 1 晚

8/10 不錯

Sharon Kay

於 2023 年 12 月住了 3 晚

10/10 優異

Melissa

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

JEAN PHILIPPE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 6 晚