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关于留尼汪度假村正式度假屋的点评

3.5 out of 5
留尼汪度假村正式度假屋
Gathering Drive, 7593, Kissimmee, FL

点评

8.6

超赞

10 分 - 超赞。7 条好评，共有 12 条点评" "
8 分 - 还可以。4 条好评，共有 12 条点评" "
6 分 - 一般。0 条好评，共有 12 条点评" "
4 分 - 很差。0 条好评，共有 12 条点评" "
2 分 - 糟糕。1 条好评，共有 12 条点评" "

8.6/10

清洁度

8.2/10

员工和服务

8.0/10

服务设施

8.4/10

住宿条件和设施

点评

8/10 还可以

Cathy

2023 年 3 月入住 3 晚

8/10 还可以

Kay

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Very clean. Wondering why parental controls were on cable tv channels.
2022 年 3 月入住 4 晚

8/10 还可以

Robert

与配偶出行
满意：住宿条件和设施，清洁度
Wonderful resort for a wedding
2022 年 2 月入住 2 晚

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Horrible overbooked and didn't have a place for my family after we drove for over eight hours. Ended up at the Omni which is a much better place
2020 年 2 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 7 月入住 4 晚
Julia G. 于 2019年08月1日 的回复
Thank you for the 5 star review! We hope to see you again the next time you travel to the Orlando area!

10/10 超赞

真实旅客

与家人及幼儿出行, 与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff is extremely polite and professional. All services are as purported.
2019 年 2 月入住 4 晚
Julia G. 于 2019年02月22日 的回复
Thanks for the great review! We hope to see you again soon at Reunion Resort and Golf Club!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2018 年 12 月入住 6 晚
Julia G. 于 2019年01月31日 的回复
Thanks for the great review!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic in every way.
2018 年 7 月入住 5 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
This is our 3rd time on this resort but our first time renting a home. We had some issues that were annoying but did not take away from the beauty of the home or the overall wonderfulness of the resort itself. We were satisfied, will return again and will highly recommend to others. Our annoyances: Our home was not available when we arrived, so for this reason, I dont believe the home we got was intended for us. While spotlessly clean, 2 of our 4 beds were so shaky we needed maintenance to come tightened them before a safety issue developed. We spent 4 days with a luke warm fridge and awoke 3 mornings with water running from freezer over floor. Maintenance came to repair the easy fix after we showed housekeeping and she made a call to get it checked. I'd reported the issue myself to front desk the day prior and no one showed. The downstairs shower only provided burning hot water making it impossible to use although very convienently accessible from pool. We were provided a resort credit to be used onsite for our inconvienence.
2018 年 7 月入住 5 晚

10/10 超赞

TONIA，MEMPHIS TN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 7 月入住 6 晚
Reunion Resort 于 2018年07月16日 的回复
Dear Tonia, Thank you for being our guest and for taking the time to rate your stay with us. We hope to welcome you back soon!

10/10 超赞

真实旅客

满意：住宿条件和设施，清洁度
不满意：客房舒适度
Control Freak Owner
We couldn’t control for 4 nights the temperature. First night owner decided to set temperature at his wish not letting us to adjust to our desire. Next day engineer showed up setting it up cooler but that didn’t solve the problem as House was cold all the time we wanted to control the temperature and we were not allowed as villa owner wanted to control it make our stay missersble. Not recomendable
2018 年 6 月入住 4 晚
Reunion Resort 于 2018年07月3日 的回复
Thank you for your feedback. We will use your comments to improve our services. We are very sorry you were not happy with your accommodations. We strive to meet and exceed the expectations of our guests and are truly sorry that you were not completely satisfied with your experience. We hope we have the opportunity to be of service to you again in the future.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoy the accommodations view was wonderful and close to everything
2018 年 4 月入住 3 晚
Reunion Resort 于 2018年05月15日 的回复
Thank you so much for your kind words and for being our guest. We are glad you enjoyed the accommodations and we hope for the opportunity to be of service to you in the future!