Búzios Ossos Lagoon Hotels

"Absolutely incredible stay at Casas Brancas Hotel in Buzios. We stayed two nights in the summer and cannot speak highly enough of this place—we just wish we could have stayed longer. The staff is definitely one of the highlights. Both Juliana and Gabriel were very kind and helpful. We had an early booking for a boat trip that required us to leave the hotel at 6 a.m., and they prepared a little breakfast bag for us to take on the go. The rooms are beautiful. We had one with an ocean view and a small balcony—sublime! The food at the restaurant is delicious, as are the drinks. Breakfast is also amazing. The hotel is very well located, just 5 minutes from the center (Rua das Pedras) and about 10 minutes from some lovely beaches. The only thing I’d like to point out is that there are quite a few stairs, so keep this in mind if anyone in your party has mobility issues."

"Spotless property Wonderful staff Great location Tasty restaurant "

"What kind of luxury resort hotel has concrete floors in the room and the bathroom? No hot water in the shower? They didn't have any soap. They insisted shampoo is just as good so gave out extra shampoo! Guess what, shampoo isn't the same, so I had to buy my own soap. The rooms open up motel style to the pool area, so lots of ants end up in the room. The pool is not maintained that great and is filled with bugs and plastic. The pool bar is okay, though. The area is in a good location, walkable to all the shopping and the beach. But there must be better options in Búzios."

"The staff spoke English and was very helpful the room was large and the bathroom was large. Location is great for the heart of town and has free parking. "

"Kind and friendly staff. Very welcoming. Always attentive "

"The hotel is about 30 minutes walk to the town and 20 minutes to Orla Bardot. Spacious room, great amenities and nice staff. The breakfast is good and the food from the restaurant very good as well. "

"La habitacion estaba limpia, y la gente que atiende en el restaurante es extremadamente genial y cortes pero la gente de recepcion no lo es. Estuvimos sin wifi el primer dia, no pudimos avisarle a nuestras familias que llegamos, pedimos que lo resuelvan y nos mintieron diciendo que el tecnico llegaba el primer dia. A la mañana siguiente fuimos para pedir que por favor resueltan la situacion pero el supervisor fue extremadamente grosero y nos dijo que le estabamos quitando su tiempo. A la tarde ya pedimos de nuevo ayuda y si bien el chico de recepcion nos di otro cuarto( aparentemente solo el nuestro no tenia wifi) cuando pedi compensacion me salieron con que ese cambio de habitacion era suficiente. Por favor que los entrenen porque no saben tratar con respeto a sus huespedes. Ellos arruinan el viaje asi que si te quedas aca, no esperes nada de hospitalidad por parte de ellos."

"Great staff, beautiful views! Rooms and facilities could use a refreshing. Overall, it was a great value!"

"No se ingles"