西羅納服務式住宅

「溝通順暢、會回覆訊息，我想這對人生地不熟的旅客來說真的很重要」

「Location is great, very easy to get from the airport. The AC is amazing! You’ll thank it works so functionally during this hot weather. All facilities are well prepared. Staff are all friendly and helpful.」

「乾淨整潔，房內日常用品一應俱全。環境優美，景觀很棒，出門就是俯瞰整個里昂。位置不錯去哪都方便，唯一就是需要走一小段爬坡」

「所在位置為市中心，進出方便。但緊臨市區，也非常吵雜。緊避窗戶可以避免噪音，但夏日炎熱，不開窗又不通風。網站未告知，所訂的房型只有風扇，而無空調，且面對熱鬧街道，是Hotel.com的疏失。」

「服務人員態度親切周到。熱水供應在第一天出現狀況，但隔天馬上調整好。」

「熱浪襲捲，該飯店沒有冷氣，無法想像。退房需自己整理垃圾，攜帶到一樓，進行垃圾分類，適合長期出租客。有一次經驗就夠了，下次不考慮。」

「住宿安排我住地下，沒有受到升降機的聲音滋擾，住宿有一把會搖頭的座枱風扇提供，在40度熱浪下總算捱過了」

「The room was poorly cleaned and full of mosquitoes. There was no air conditioning, and even with the windows closed at night, it was very uncomfortable. It was hard to fall asleep. If you stay here, you’ll definitely regret it.”」

「We killed two cockroaches in our apartment at the first night. We reported to the reception the following day and we were changed to another one. In the second apartment, we found the ceiling in the bathroom with lots of molds and some of the plates were very dirty and with molds as well. We didn't borther to change to another room again. We didn't want to be charged for the dirty plates, so we broght the plates to the staff and showed them the bathroom photos when we checked out. Finally,...

「房間舒適，地點非常靠近火車站，缺點是房間內的冰箱非常的臭，無法忍受，另外隔音不是太好」

「Il faudrait refaire la salle de bain et prévoir la climatisation.」

「Si vous ne payez pas cher ça passe! Mais qualité de la literie horrible pour la chambre double économique. Plusieurs dysfonctionnements : plaque électrique ne fonctionnant pas, douche bouchée, équipement minimaliste pour la cuisine : il manquait beaucoup de choses. Sinon personnel serviable.」