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关于丽笙明尼苏达州奥瓦通纳乡村套房酒店的点评

2.5 out of 5
丽笙明尼苏达州奥瓦通纳乡村套房酒店
130 Allan Ave, Owatonna, MN

点评

8.6

超赞

10 分 - 超赞。197 条好评，共有 398 条点评" "
8 分 - 还可以。131 条好评，共有 398 条点评" "
6 分 - 一般。41 条好评，共有 398 条点评" "
4 分 - 很差。18 条好评，共有 398 条点评" "
2 分 - 糟糕。11 条好评，共有 398 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.0/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Douglas

满意：清洁度、员工和服务、住宿条件和设施
It was a nice clean hotel but the best part was the helpful and courteous staff. Every staff member that we encountered on both the evening staff and the morning staff was so friendly and seemed to be looking to do whatever they could to improve our experience.
2024 年 2 月入住 1 晚

6/10 一般

carey

与家人出行
不满意：服务设施，员工和服务
The pool area had no bathroom and there were so many box elder bugs everywhere. Along windows and door were dirty. There was no juice or water available for breakfast, the dispenser wasn't working.
2024 年 2 月入住 1 晚

10/10 超赞

Tracy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Polite stay and very accommodating. Room was clean and comfy!
2024 年 2 月入住 1 晚

6/10 一般

David

满意：清洁度、员工和服务、住宿条件和设施
不满意：客房舒适度
Bed was rock hard.
2024 年 1 月入住 1 晚

8/10 还可以

Karen

满意：清洁度、员工和服务、客房舒适度
Nice
Friendly staff, clean. Could bathroom update.
2024 年 1 月入住 1 晚

10/10 超赞

Robin

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Friendly staff. Nice, clean room and a good breakfast!
2024 年 1 月入住 1 晚

10/10 超赞

Pat

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had booked for 2 nights & thought we were locked in. With an oncoming snow storm, we needed to drive back to Nebraska, so they allowed us to leave after 1 night with credit for the 2nd night.
2024 年 1 月入住 3 晚

8/10 还可以

Amanda

与家人出行
满意：客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Pat

与家人出行
满意：清洁度、员工和服务、服务设施
2024 年 1 月入住 2 晚

10/10 超赞

Barbara

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Family Time
We appreciated the cleanliness we experienced this stay with you. The continental breakfast was very good as well.
2024 年 1 月入住 1 晚

8/10 还可以

Emily

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The room was clean and quiet, with plenty of toiletries and the staff was hospitable. The breakfast was decent (eggs, sausage, yogurt, pastries, juice, etc). Con: the vending machine was offline for credit cards and only took cash.
2023 年 12 月入住 1 晚

4/10 很差

Traci

不满意：清洁度
2023 年 10 月入住 1 晚

6/10 一般

Terence J

与家人出行
The room smelly like wet dog and the bathroom was dirty.
2023 年 10 月入住 1 晚

10/10 超赞

Tammy

满意：清洁度、员工和服务、住宿条件和设施
It’s was good
2023 年 9 月入住 1 晚

6/10 一般

Kelly

与家人出行
Bed was hard and bathroom fan very noisy. Check in was slow, desk clerk was busy flirting with 2 gentleman ahead of us so it took longer. Probably won’t stay again. Just an ok stay, nothing worth coming back to. Waffle maker broken, limited breakfast choices.
2023 年 9 月入住 1 晚

6/10 一般

Todd

与家人出行
满意：员工和服务
不满意：清洁度
Nice place staff was pleasant. unfortunately the only complaint was that there was hair stuck to wall of shower and when filling tub there was chucks of stuff coming out of drain
2023 年 9 月入住 2 晚

8/10 还可以

Cynthia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

10/10 超赞

John

与家人出行
满意：客房舒适度，清洁度
2023 年 9 月入住 1 晚

8/10 还可以

Nancy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Would stay again.
2023 年 8 月入住 1 晚

10/10 超赞

Carlina

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施
A wonderful place. Would stay again.
2023 年 8 月入住 1 晚

10/10 超赞

Connie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location
2023 年 7 月入住 1 晚

10/10 超赞

Pamela

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
We came in late and needed a roll away bed in our room. They had it ready for us when we arrived. Great staff.
2023 年 7 月入住 1 晚

10/10 超赞

Nicole

满意：清洁度、员工和服务、住宿条件和设施
I enjoyed my stay
2023 年 7 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚

6/10 一般

Molly

与配偶出行
满意：员工和服务，清洁度
Furious the jacuzzi is closed! I've stayed there before and was looking forward to some swimming in the pool, then relaxing in the jacuzzi. The jacuzzi at this property has been TILED OVER. It is GONE. Also - it's showing its age - loads of wear and tear. Time to remodel and update this hotel! It's just sad. I will not stay at this property again.
2023 年 7 月入住 1 晚
the Country Inn 于 2023年07月14日 的回复
We apologize for your frustration over our hot tub. It was beyond repair and involved more than just replacing the leaking hot tub. The more we looked in to replacing it, the more complicated things got. It was a difficult decision.We're excited to share, a remodel is in the works!

6/10 一般

Eve

与家人出行
满意：客房舒适度
不满意：清洁度
2023 年 7 月入住 1 晚

10/10 超赞

Kayla

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Clean Great staff Wonderful breakfast
2023 年 7 月入住 1 晚
the Country Inn 于 2023年07月14日 的回复
Thank you for sharing your experience! We're happy to hear you enjoyed your stay!

10/10 超赞

Kristy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 3 晚

10/10 超赞

Elizaveta

2023 年 6 月入住 1 晚

10/10 超赞

Marcus

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚

10/10 超赞

Thomas，COLORADO SPRINGS

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
24 coffee, breakfast, clean & friendly staff. All you want
2023 年 5 月入住 3 晚

8/10 还可以

Joseph

2023 年 4 月入住 2 晚

4/10 很差

Kent

与家人出行
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
Check in staff swiped CC when reservation was through Expedia. We have been dealing with extra charges on CC for about a week trying to get them refunded since room was paid for through Expedia, but CC was charged twice for different room amts and twice for security deposit/holds.
2023 年 3 月入住 1 晚
Customer Care 于 2023年04月10日 的回复
Thank you for taking the time to share your feedback. It's saddening to know that your stay was anything less than pleasing due to the service of our staff and your concern with the charges during that visit. An excellent guest experience is our main concern and it appears that there was a shortfall in the high standards that we endeavor. We greatly value your feedback and it will be shared with our team for further improvements to our service. We look forward to having you back so that we may redeem ourselves and provide you with an even better guest experience.

10/10 超赞

Tim

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Nice pool good rooms
2023 年 3 月入住 3 晚

8/10 还可以

Tony

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great breakfast selection
2023 年 3 月入住 1 晚

10/10 超赞

Jessica

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were so friendly & helpful. We felt so welcome. Wish i would've gotten the name of the one lady that was particularly accommodating, but all of them were very kind.
2023 年 3 月入住 2 晚

10/10 超赞

karl

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 1 晚

10/10 超赞

Brian

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 2 晚

8/10 还可以

Doug

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 2 晚

8/10 还可以

Chasen

与家人及幼儿出行, 与家人出行, 团体旅客
满意：住宿条件和设施，员工和服务
不满意：服务设施
Good location, comfortable relaxed atmosphere, accommodating.
2023 年 1 月入住 1 晚

10/10 超赞

Miranda，New York

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A typical country inn & suites, with a lovely staff! Everyone we encountered working there was friendly and helpful. There was a small, clean gym with two treadmills, an elliptical, and some weights. The breakfast had limited options (cereals, toast, juice), but we appreciated the waffles!
2023 年 1 月入住 1 晚

10/10 超赞

Alyssa

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
kind staff, nice facility and workout room
2023 年 1 月入住 1 晚

8/10 还可以

Joan，Chanhassen

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The friendly atmosphere

10/10 超赞

Clem

2023 年 1 月入住 1 晚

10/10 超赞

Rachel

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 1 月入住 1 晚

6/10 一般

Carolina

满意：清洁度、服务设施、住宿条件和设施
not at this time
2022 年 10 月入住 1 晚
Customer Care 于 2022年11月4日 的回复
Thank you for taking the time to share your feedback. We apologize to know that we fell short of your expectations. It would be great if you could give us specifics about your experience during your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to make a more favorable impression in the future.

10/10 超赞

Ariel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay!!
2022 年 10 月入住 1 晚

10/10 超赞

Anne

2022 年 10 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 9 月入住 2 晚

10/10 超赞

Kevin

2022 年 9 月入住 5 晚