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波塔卡斯特羅酒店的評價

1 out of 5
波塔卡斯特羅酒店
Via Porta Di Castro 223, Palermo, PA

評價

9.4

完美

10 分評分，優異；267 則評價中有 190 則" "
8 分評分，不錯；267 則評價中有 58 則" "
6 分評分，一般；267 則評價中有 13 則" "
4 分評分，欠佳；267 則評價中有 5 則" "
2 分評分，很差；267 則評價中有 1 則" "

9.4/10 

整潔度

9.8/10 

職員與服務

9.4/10 

設施服務

9.2/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Nicolas (Fréjus)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Petit déjeuner et accueil avec spécialité. A deux pas des deux artères principales de la ville
於 2024 年 4 月住了 2 晚
Romina 於 2024年5月10日的回應
Merci beaucoup pour votre revoir.à la prochiane fois

10/10 優異

Guy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
What to say. The team could not have been anymore welcoming. There was an issue with the booking but we were upgraded. We had to move rooms but they did all the work. Super helpful, attentive, great with tips and tricks for our visits, and the breakfast was huge! Car looked after and ready when needed (and trust me you don’t want to worry about parking in Palermo). Would recommend to anyone.
於 2024 年 4 月住了 2 晚
Romina 於 2024年4月23日的回應
Thank you so much for your review. We appreciate that.Hope to have as our guest another time.

6/10 一般

Frank

家人同遊
The hotel is in a very conveniently and centrally located neighborhood, which unfortunately also means all street-facing rooms are quite noisy. As far as the interior, Porta di Castro is taking ‘shabby’ chic a bit too far, with comforts and convenience frequently sacrificed for quirkiness. Breakfast is generous but impresses more through quantity than quality. Overall far too expensive for what it is.
於 2024 年 4 月住了 2 晚

10/10 優異

Luciano

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Me and my gf had a wonderful stay! The staff was so friendly, and the breakfast was unbelievably good! The variety of breakfast foods was lovely. We had the chance to try the private spa which was the most relaxing experience ever! Thank you to all the staff and the owner! We will defo be back!
於 2024 年 3 月住了 4 晚
Romina 於 2024年4月12日的回應
Thank you so much for your positive review.We try to give all the best for our guests, ALWAYS!!

10/10 優異

karim

讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing staff and Hotel
於 2024 年 2 月住了 2 晚
Romina 於 2024年4月12日的回應
Thank you

10/10 優異

Torbjörn

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 3 晚
Romina 於 2024年2月20日的回應
Thank you :)

10/10 優異

Nihat

於 2024 年 2 月住了 2 晚
Romina 於 2024年2月20日的回應
Thank you :)

10/10 優異

Frank

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolut entzückendes kleines b&b. Man kann alles fussläufig erreichen. Die Zimmer sind witzig eingerichtet und alles ist sehr individuell. Super freundliches Personal. Großartiges Frühstück das für 4 gereicht hätte. Wenn wir wieder nach Palermo kommen dann definitiv wieder hier 😍
Romina 於 2024年2月20日的回應
Thank you so much for your positiv review.We are very glad that you noticed the particularity of this place

10/10 優異

Loreen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff are over the top helpful, friendly, kind, engaging, and do what they can to make your stay more comfortable. We came in early on the train. They took our bags before room was ready (they were waiting on us in our room by time we came back), and had an amazing breakfast for us (that same morning - which they didn't have to do) - as well as local map, and information for us upon arrival (and plenty of literature/travel books if interested)! They gave us a complimentary upgrade (for a room that was quiet/bigger - lovely), and accommodated our request for wine glasses for nighttime. There is an elevator even (which is a huge plus after a long day on our feet)! We even asked (and they arranged) a personal driver for a day to visit the ruins at Segesta - which was so much better/more convenient than the other trip options available on travel sites. Went way above and beyond what we expected. Would definitely stay again.
於 2024 年 1 月住了 3 晚
Romina 於 2024年2月20日的回應
Thank you very much.We look forward to have you as our guest another time!!

10/10 優異

Amato (Domat Ems)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Haben im April 2023 während einer Sizilienrundreise das Hotel für eine Nacht gebucht. Der Besitzer Alessandro hat uns nach Mitternacht mitten in Palermo abgeholt und uns mit unserem Ferienbus zum Hotel gebracht und das Fahrzeug parkiert. Perfekter Service und sehr freundlich und hilfsbereit absolut zu empfehlen. Frühstück unschlagbar vielseitig, frisch, lecker hat an nichts gefehlt. Sehr empfehlenswert Grazie Alessandro.
Owner 於 2024年2月20日的回應
Thank you.We always try to give a best stay to our guests, to make their holiday unforgettable.

6/10 一般

Giuseppe

商務旅客
讚好：整潔度、職員與服務和住宿狀況
I enjoyed Staff hospitality and welcome. I did not enjoy the nearby area as it was not safe. I also did not enjoy the breakfast, i thought it would have been a buffet, i got served much food but it was not what i would have chosen
於 2024 年 1 月住了 1 晚
Romina 於 2024年2月20日的回應
Dear, the position of our hotel doesn't depend on us. Anyway, turning to the other side, you will find the beautiful historical centre that characterises the city, less of 5 minutes at walk.We are sorry if you didn't like our breakfast, it's not for everyone.

10/10 優異

Charles (PALISADES)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
close to train station and all the people who go with it.
於 2023 年 12 月住了 2 晚

10/10 優異

Mohamad Reza

於 2023 年 12 月住了 1 晚

10/10 優異

giovanni

讚好：整潔度、職員與服務和住宿狀況
It is a very nice establishment in a central location. Extremely kind and helpful staff. Good breakfast. The owner is very friendly and attentive to guests' requests.
於 2023 年 11 月住了 1 晚

10/10 優異

Alexander

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bikes over the beds
If you like minimalism and sterile hotels this is not for you. Eclectic decor, interesting art and a Cuban feel greets you. The staff were really friendly and helpful and breakfast is exceptional. Good location for exploring but not the quietest area.
於 2023 年 11 月住了 3 晚

8/10 不錯

Avram

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location
Very good location close to everything. It is an artistic B&B. I found the service friendly and helpful. As commented often the breakfast was over the top.
於 2023 年 10 月住了 3 晚
Romina 於 2023年11月14日的回應
Maqny thanks for your review. Hope to have you as our guest another time

10/10 優異

Dawn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful
於 2023 年 10 月住了 1 晚
Romina 於 2023年10月31日的回應
Many thanks,Hope to have youc as our guest another time.

2/10 很差

Rhonda

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The rooms were very small and felt dirty and unkept. The air conditioner leaked water on the floor. This property did not live up to the ratings.
於 2023 年 10 月住了 2 晚

10/10 優異

olivier

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Location and personnal is amazing
於 2023 年 10 月住了 1 晚
Romina 於 2023年10月31日的回應
Thank you so much. We appreciate your review.

10/10 優異

Estelle

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quaint and interesting hotel in central area. Good room, friendly, helpful staff and excellent breakfast
於 2023 年 9 月住了 7 晚
Romina 於 2023年10月31日的回應
We appreciate so much. Hope to see you again

10/10 優異

Gavin (Chicago)

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff is absolutely wonderful!! We arrived early, room was not yet ready, and we were immediately presented with the most magnificent breakfast and cappuccino as well as great local information in order to plan our day.
於 2023 年 9 月住了 1 晚
Romina 於 2023年10月31日的回應
We always try to give our guest the best of us. We appreciate your message.

4/10 欠佳

Paul

不滿：職員與服務和住宿狀況
We had a "junior suite with balcony". It did have a balcony. There was toilet paper in the bathroom. But no toilet paper holder so you had to take it in your hand. The room had a/c as described but it dripped water in our faces. Fortunately we carry duct tape and we were able to tape a towel over it. There was a mini fridge as described. But when we entered our room two sketchy guys followed us and replaced the fridge. They did not remove the plastic or plug it in. The "suite" was one very small room plus the bath. We have no idea why it is a suite and the price we paid was comparable to a suite at a real hotel. When we checked in the "owner" was not there so the place was short staffed. We were told to sit in the breakfast room and enjoy a treat. We had no idea how long it would be and we weren't told. We were only told the owner wasn't there and they were very busy. It was 5pm and we were hot and wanted a shower. The reviews that brought us here weren't all wrong. The place is funky and well located. Alessandro is nice and the breakfast is great. But I wouldn't expect a four star hotel or a reasonable rate. Come prepared for an experience and don't expect anything.
於 2023 年 9 月住了 1 晚
owner 於 2023年9月18日的回應
Dear Paul,you are probably getting confused with some other place.You booked a junior suite and the room we gave you is a junior suite with TWO balconies. All rooms have all the comforts you need. It was impossible that there was no toilet paper holder in the room. Ours is a boutique hotel so the toilet paper holder is not the usual one you find. Maybe you didn't notice.we welcomed you with cannoli, cassata and fresh water since it was hot outside, this was to let you relax for two minutes in fact when you finished eating they checked you in and you went to your room. Isn't this a service?the next day you had to leave early and we prepared breakfast for you at 6.10 in the morning, when breakfast usually starts at 7.30. Isn't this a service for you? BUT TO TRY TO MAKE ALL THE GUESTS LEAVE HAPPY WE TRY TO DO OUR BEST. Very often this is not appreciated and the only thing to say is that perhaps it should be left alone. Maybe you've forgotten and only remember the negative things that don't even exist since the bathroom has everything you need to wash!

10/10 優異

Leo

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel. Staff was very friendly and helpful. They were finishing some construction throughout the hotel during our stay but it did not have a major impact on the quality of our stay. Breakfast was fantastic. Staff provided map and city recommendations at check in. Complimentary water and a couple alcoholic beverages were also provided. Room had air conditioning but it was not very strong and did not cool the loft area of our room. Overall wonderful hotel would absolutely stay there again.
於 2023 年 8 月住了 2 晚

10/10 優異

Sephi (Seattle)

於 2023 年 7 月住了 1 晚

10/10 優異

Suzanne

於 2023 年 7 月住了 1 晚

4/10 欠佳

Jon

不滿：整潔度、住宿狀況和客房舒適度
I would pass on this.
Check in staff very lackadaisical, place not very clean or well/maintained. Overall, I would pass. However, check out staff and breakfast very good.
於 2023 年 7 月住了 1 晚
Owner 於 2023年7月8日的回應
Hi Jon, it's Alessandro here, the owner.I try to do my job with lots of passion and love and you can see that among every piece of arts or services of my Hotel. Unfortunately not everyone can see what is behind what they physically see.You are one of them.Wish you all my best,Alessandro

8/10 不錯

Simon

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Definitely recommended 👍
Friendly and welcoming hotel. Receptionist offered coffee on arrival and a map with her suggestions for places to visit. Charming building and spacious room. Breakfast was first class. Hotel also arranged for a taxi to the airport.
於 2023 年 7 月住了 1 晚

10/10 優異

Marcia

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Although not the most wheelchair friendly place to stay the staff were so helpful in accommodating us. Amazing breakfast. Excellent customer service. Great location, easy walking distance to everything. Would highly recommend this place and will most definitely come back.
於 2023 年 6 月住了 2 晚

10/10 優異

John

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly, helpful, awesome.
The staff was friendly and helpful, helping us get a taxi, and a seat for a late dinner the day we came in. Breakfast was incredible, delicious, plentiful. I would definitely stay here again. The location was great as well, very close to everything we wanted to see in Palermo.
於 2023 年 6 月住了 2 晚

4/10 欠佳

Ivan

不滿：整潔度和住宿狀況
於 2023 年 6 月住了 2 晚
Dalila 於 2023年6月21日的回應
Dear Ivan,I'm really sad to read this rewiew, and actually I don't understand this rating.At your check-in I've offered you a welcoming with two CANNOLI'S, fresh sparkling water;I've showned you what to see and what to do in Palermo, where to eat, where to try typical street food.We even upgrated your reservation from a standard room to a Junior Suite. We truly don't understand your rate.Best regards

10/10 優異

Nicholas

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Porta di Castro B&B was overall wonderful! The breakfast spread cannot be beat. It is a feast every morning! The staff at breakfast were always so friendly and attentive. The inside of the hotel is very charming and unique. Lots of beautiful brick, paintings, and statues that really added a lot of character. The owner kindly upgraded our room free of charge. Just steps away from some of the big landmarks in the city. Great location! 10/10 recommend staying here if you visit Palermo.
於 2023 年 6 月住了 3 晚

10/10 優異

Asim

讚好：整潔度、職員與服務和住宿狀況
My stay here was amazing, the staff were incredible. Very knowledgeable, great recommendations and could not to do enough to help. I very much recommend staying here you will absolutely love it. Also P.S - Breakfast is a winner.
於 2023 年 6 月住了 3 晚

10/10 優異

Isabel

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Very hospitable staff very welcoming, lovely atmosphere and they went over and above to make our stay as comfortable as possible
於 2023 年 6 月住了 1 晚

10/10 優異

John

於 2023 年 6 月住了 1 晚

8/10 不錯

Tomas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚

10/10 優異

Mary

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The staff was very friendly and helpful. The breakfast was over the top amazing! We’ve never had a more delicious breakfast anywhere. We were within easy walking distance of many major attractions, especially the palace and cathedral. Parking is difficult, but Alessandro will park your car to a safe enclosure for you.
於 2023 年 4 月住了 4 晚

10/10 優異

Samindokht

讚好：職員與服務、設施服務和住宿狀況
Very friendly staff
於 2023 年 4 月住了 1 晚

10/10 優異

Mark

讚好：整潔度、職員與服務和住宿狀況
Loved it!
Lovely hotel, located near the Cathedral and a short walk to the Quattro Canti. The staff are very friendly and professional. Breakfast is a literal feast! You are not meant to eat it all, but you will eat well and will only need a light lunch. I drove and they were able to park my car overnight for a reasonable price. I highly recommend Porta di Castro.
於 2023 年 4 月住了 3 晚

10/10 優異

George (Davenport)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Our stay was nothing short of amazing. The helpful staff at the main entrance guided us to sites, restaurants, etc. The staff is friendly. The B&B is historic/chic/eclectic. I love the glass floors to see the beautiful Arabic archeologic findings below the hotel. The breakfast each morning was fabulous. So much food ... everything was delicious!!! Thank you all so much!
於 2023 年 3 月住了 2 晚

10/10 優異

Jo

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quirky Sicilian B & B
We loved this quirky B & B. The staff was so lovely and beyond helpful. The property was well maintained and so rich in history. We were able to secure a driver and tour guide, (thanks to Alessandro, the owner) to take us to a nearby village, where our paternal grandfather was born in 1905. We also walked to shopping, the seaport and other beautiful sights!
於 2023 年 2 月住了 2 晚

10/10 優異

Dawid

於 2023 年 2 月住了 3 晚

10/10 優異

Eric

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hidden Gem
I will stay there again next time. Staff is incredibly helpful. The breakfast they prepare every morning is superb. I love the quirky styling of the place. And it's walking distance to so many sites if interest.
於 2022 年 11 月住了 6 晚

10/10 優異

Rolf

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
10 vin 10
Ein wunderbares Hotel . Sehr nettes Personal. sehr netter Besitzer vor Ort . Stylisches Hotel renoviert mit liebe zum Detail. Fantastisches Frühstück. Müssten uns danach schnell hinlegen. Zu viel und gut. Super Lage 3 Minuten von der Bahnstation entfernt. 2Minuten von der Fussgängerzone. Fühlten uns sehr sicher und wohl. Werde das Hotel wieder buchen
於 2022 年 10 月住了 1 晚

10/10 優異

Rolf

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Top in allem
Vom Check in bis zum Check out ein Traum. Genz nettes Personal.Sehr hilfsbereit. Die Lage top obwohl ich am Anfang etwas skeptisch war. Das Frühstück einfach überwältigend musste mich danach kurz hinlegen. Nur zu empfehlen
於 2022 年 10 月住了 1 晚

10/10 優異

Sherrill

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were beyond helpful and friendly. The owner treated us like relatives, couldn't ask for more.
於 2022 年 9 月住了 21 晚

8/10 不錯

Anthony

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hidden jem, nice location.
Very nice for first time in Palermo. Great staff, great location. I would go back.
於 2022 年 9 月住了 3 晚

10/10 優異

Susan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Small quirky room with a lovely terrace. The bed was comfy, the bathroom clean and the breakfasts amazing!
於 2022 年 9 月住了 2 晚

10/10 優異

Sandra (Greenfield)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a very different and interesting B&B. Renovated 600 year old church with many items preserved within the property. Our junior suite with balcony was perfect for us. Always nice to have a little extra room especially with the very hot weather to siesta in the afternoon. The property is in a neighborhood so there was street noise at all hours, it was very loud at times with fireworks around midnight and motor bikes constantly zooming up and down. But you certainly get a feel for day to day life in Palermo. The breakfast was very good, nice fresh fruit, wonderful pastries and unlimited cappuccino and espresso. Alessandro is an amazing host and even gifted us each a tile from this very beautiful structure. We would highly recommend if you want an authentic experience.
於 2022 年 9 月住了 6 晚

10/10 優異

Sandrine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Une adresse a recommander !
Superbe endroit décoré avec originalité , idealement placé. Un accueil et un service parfait (eau minérale a disposition, conseils personnalisés, adresses, accueil au petit dej...) et un petit dejeuner top , servi à table avec sourire et gentillesse. ..
於 2022 年 8 月住了 2 晚

8/10 不錯

YOUSRI

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 2 晚