若昂·罗查馆

The hotel is really nice in general. We had a Sweet (bigger, nicer, more expensive) but noticed right off the mat, but it felt very hot (lots of windows, but also a lot of radiant heat from the sun. The air conditioner did not seem to be working very well. We asked them to check it on night number three, and they said everything was fine. But when we got back from dinner, it was very very hot. It was definitely cooler outside than inside, so we had to open all of the windows to let a little cool air come in, and threw the blanket on the ground and used only a sheet. It was still super hot all night, and loud as well because of surrounding noises. We hardly slept at all.

空調設備問題頻繁，空調溫度及噪音令人困擾；地點安全安靜，服務尚可，處理危機能力不足；早餐服務很好，員工友善；以五星級飯店來說，整體表現實在令人失望。浴室排水孔有霉味，電器插頭會失效。房間經理對房間妥善的品質管理有嚴重問題。