阿尔克河畔博讷瓦勒沙漠之地附近酒店

“Really warm welcome and a brilliant location. The hotel had everything that I needed for my stay. ”

“Les lits sont terribles ! Les matelas devraient être remplacé au plus vite !”

“Customer service was outstanding. Reception staff were extremely helpful. Very relaxing pool. Very nice steam room and sauna. The spa staff were excellent and the treatments were first rate. The rooms were very comfortable and cosy. The boot room was spacious. The only slight criticism is that the lockers are not ventilated or heated. The breakfast was very good for a 3* hotel. We ate at the restaurant twice and both meals were excellent. The dining room/breakfast room is more like a cosy salon……

“Sejour parfait. Chambres cosy. Buffet du petit dejeuner delicieux. Belle piscine et très bonnes installations du SPA. Et enfin équipe professionnelle, chaleureuse et tres efficace! Je recommande cet hôtel sans aucune réserve!”

“Les Crêtes Blanches is an old, dirty and uncomfortable family run hotel. It claims to offer a savoyard family home experience but to deliver that it needs a major renovation of the entire building and an serious upgrade on bedding and bathroom standards. At 400€/night, it is way below market standards of cleanliness and comfort. It's a good example of an establishment taking advantage of high demand to charge whatever they feel. It isn't worth more than 150€/night, and I'm being generous. And……

“Oui tout”

“This is the 4th year that I have stayed in a Les Etincelles hotel and based on this experience it will be the last. On arrival the room type that I had booked had been changed- significantly smaller bed, different bathroom- plus lipstick stained glasses, no plug for the bathroom sink, a shower curtain that was not connected to the wall and kept falling down and robes and slippers missing. Not what I expect from a 4* hotel. I attempted to resolve this with both the hotel directly and with……

“belle résidence et confortable surtout très bien placée”

“When making the booking, we paid extra for bed linen and towels. Upon arrival, neither bed linen nor towels were present in the apartment, which we immediately reported to you. Unfortunately, it took a long time before we received any response. When you eventually replied, you acknowledged that the ordered bed linen and towels could not be delivered due to problems with your vehicle. We were then asked to solve the problem ourselves by renting linen elsewhere in town, which we find completely……

“la chambre était très simple et surtout très très froide il n'y avait même pas de télé ni de gobelet j'ai demandé un chauffage d'appoint afin de pouvoir me doucher et me réchauffer par contre le personnel est super sympa ce qui attenue ma déception ”

“Apparemment très sale, j’ai fait le ménage moi-même le premier jour, entreprise de ménage pas sérieux.”

“Bellissimo posto. Fate solo attenzione alle descrizioni perché, per esperienza diretta, tra struttura e agenzie di viaggi online fanno confusione e chi ci rimette è il Cliente. Prenotato con Expedia una camera matrimoniale con angolo cottura e salottino. In struttura invece era presente un letto matrimoniale e un bagno. Tutti e due "avevano ragione" e indovinate chi ha avuto le vacanze rovinate? ”