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"Power in bedroom cut out, spent an hour trying to get it back on, female receptionist was not helpful just said she'd tell the cleaner, appeared to find it amusing, this spoilt the overall stay. Poor customer service. Property in need of TLC but the breakfast was good, plenty of options. Close to strip."

"Internet WiFi didn't work. Great location. Rooms clean but no amenities like kettle, iron, ironing board etc but not really a problem. Had a fridge and plenty of shops around. Coffee machine in reception. Watch out for fake emails and WhatsApp messages wanting to "verify your card" these are all fake but there has been a data breach but stick to messages within the app you book with and it will be fine. Overall would definitely stay again."

"Second visit will definitely stay again beautiful hotel "

"Hard mattress one side and soft mattress the other side. A bit noisy from street. Breakfast was not high quality. Staff were excellent very friendly. Location great for Benidorm Palace. "

"A nice hotel very clean near lots of fast food places, 20 mins walk to the beach that has a few bars and places to eat. 10min taxi ride (10/15e) or 1 hour walk into Benidorm. Bus is 2.5e to town. Small clean tidy rooms with powerful shower. Massive supermarket next door. Free coffees. The staff are lovely. I would deffo return. Ideal for a 2/3 day stay. "

"Sea view. Lovely room with balcony."

"WiFi does not work, tv channels are hit and miss If there working"

"Everything about our stay was excellent. Weather was a little iffy so never tried the pool but the facilities looked great. Good location too"

"The room was good except the shower was not good .you had climb into the bath first .it needs updated to a walk in shower.apart from that everything was good.9"