住宿正面

阿姆斯特丹皇家酒店的評價

2 out of 5
阿姆斯特丹皇家酒店
705 East First Street, Pella, IA

評價

9.2

卓越

10 分評分,優異;147 則評價中有 97 則" "
8 分評分,不錯;147 則評價中有 36 則" "
6 分評分,一般;147 則評價中有 10 則" "
4 分評分,欠佳;147 則評價中有 2 則" "
2 分評分,很差;147 則評價中有 2 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

8.4/10 

設施服務

9.2/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Arlen

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Jill

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pampered experience
Beautiful hotel with comfortable beds and bedding. Nice architectural details. Clean and staff was very friendly. Felt pampered staying here.
於 2023 年 12 月住了 1 晚

8/10 不錯

Pamela

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was lovely, clean, and close to everything. The area was gorgeous and woth a Christmastime visit. Make plans for breakfast - the onsite breakfast is awful. The walls between rooms were quite thin.
於 2023 年 11 月住了 1 晚

10/10 優異

Corey

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay in Pella
Nice hotel I'm the heart of Pella. Great bar and restaurant area and really nice rooms.
於 2023 年 11 月住了 1 晚
N. McGee- GM 於 2023年11月13日的回應
Thank you for your kind words. I am so happy that you enjoyed your stay. I do hope to see you again.

10/10 優異

Laurie

於 2023 年 10 月住了 1 晚

10/10 優異

Leigh

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff very friendly and helpful. Gave us an extra half hour for check out.
於 2023 年 10 月住了 3 晚
GM- Noni 於 2023年10月19日的回應
Thank you for your review of our hotel. I'm happy that you enjoyed your stay. We hope to see you again.

10/10 優異

Logan

讚好:整潔度、職員與服務和住宿狀況
👍
於 2023 年 10 月住了 1 晚
N. McGee- GM 於 2023年11月13日的回應
HI Logan, I am so glad you enjoyed your stay. I do hope to see you again.

10/10 優異

Douglas (Pella)

於 2023 年 9 月住了 1 晚

6/10 一般

Cathy

於 2023 年 9 月住了 2 晚

10/10 優異

Leslie

讚好:整潔度、職員與服務和住宿狀況
What a hidden gem! Rooms were beautiful. Bedding was super comfy and cozy. Bath towels were fluffy. Staff was kind and informative. Very quiet at night. 10 out of 10 would stay here again. Absolutely pleasantly surprised♥️♥️♥️
於 2023 年 9 月住了 1 晚
N. McGee- GM 於 2023年9月12日的回應
Thank you Leslie for your kind words. We are so glad that you enjoyed you stay. We hope to see you again.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pella trip.
It was a great hotel. Centrality located. We could walk everywhere. Restaurant was excellent!!
於 2023 年 8 月住了 3 晚
N. McGee- GM 於 2023年9月12日的回應
Thank you for staying with us. I am so happy that you enjoyed your stay.

10/10 優異

William

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best hotel in town
Great hotel. Very nice room. Bathroom was a little “tight”. Bed was very comfy, plenty of pillows! My wife and I will stay again. Pella is amazing!
於 2023 年 8 月住了 1 晚
N. McGee- GM 於 2023年8月21日的回應
Thank you William. I am so happy that you enjoyed, not only our hotel but our town as well. We look forward to you returning.

8/10 不錯

Rob

讚好:整潔度、住宿狀況和客房舒適度
Worthless Reservation
I reserved a king bed room and received a two-queen bed room. As a solo traveler and a 6’-5”, this is annoying. It happens way too frequently. What good is a reservation if it’s swapped out or given away? The rooms are not the same and it’s not what I asked for.
於 2023 年 8 月住了 1 晚
N. McGee- GM 於 2023年8月21日的回應
Hi Rob. I'm sorry that you were unhappy with your reservation. It is never our intention to change any reservation. Since you made your reservation on Hotels.com it is difficult for me to know exactly where the error came from. Unfortunately, the night that you were here we were completely full and could not correct this error by giving you a king room or we certainly would have. My apologies for all of this.

10/10 優異

Paul

於 2023 年 8 月住了 1 晚
N. McGee- GM 於 2023年9月12日的回應
Thank you for your rating. We are so happy that you enjoyed your stay.

10/10 優異

David

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 2 晚

10/10 優異

Robin

讚好:整潔度、職員與服務和住宿狀況
A long, clean night.
The room was very clean. However the air conditioner/combo heat pump was extremely loud all night long.
於 2023 年 7 月住了 1 晚
GM. Noni 於 2023年8月3日的回應
Hi Robin, I am so glad that you enjoyed your stay here, except for our air conditioner in your room. Did you speak to the staff about your AC unit? In those cases we would be happy to move you to another room if possible. I am sorry that it was annoying. We try to make sure each room is completely comfortable for you. My apologies.

10/10 優異

Maria (Bartlett)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The property is in a great location. You can walk easily to shops, restaurants, and museums. The hotel was immaculate and beautiful. Highly suggest staying here when visiting Pella, Iowa.
於 2023 年 6 月住了 1 晚
N. McGee- GM 於 2023年6月19日的回應
I am so happy that you had a great stay. We are hapy that you chose to stay with us and hope that you will return.

10/10 優異

Robin

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
N. McGee- GM 於 2023年6月19日的回應
Thank you so much for staying with us. I am so pleased that you enjoyed your stay. I do hope you will come back.

10/10 優異

Robert

It was our 54th wedding anniversay it was amazing
於 2023 年 6 月住了 1 晚
N. McGee- GM 於 2023年6月9日的回應
Thank you so much for your kind words. I am so happy that you had a great time. We do hope to see you again.

4/10 欠佳

THOMAS (Chanhassen)

於 2023 年 6 月住了 2 晚

2/10 很差

Mary

Disappointed
We didnt get to stay there as the reservation was bogus. Will never use hotel.com again.
於 2023 年 5 月住了 1 晚
N. McGee- GM 於 2023年6月19日的回應
I am equally as sorry that you didn't get to stay with us. That was such a frustrating time. Please let us know if you decide to come back and we will certainly try to make up for this.

10/10 優異

Jennifer

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a great property in Pella. It’s close to everything. The staff and hotel were great. Rooms were large and spacious.
於 2023 年 5 月住了 2 晚
N. McGee- GM 於 2023年6月9日的回應
Thank you Jennifer. I appreciate your kind words. I am sohappy that you enjoyed yourself. Hope to see you again.

10/10 優異

Miki (Milan)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Perfect stay. Clean room with a wonderful view. Location was amazing, walked to food and shopping.
於 2023 年 4 月住了 1 晚
Noni - GM 於 2023年5月2日的回應
Thank you Miki for your review. I am glad that you enjoyed your time here. I understand that our amenities were less than satisfactory for you. Can you tell which amenities you found us lacking in please? I appreciate your time in responding to my questions. I want to do everything I can to make sure we have what our guests want. Thank you for your time.

10/10 優異

Diana

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location of the property was excellent.
於 2023 年 4 月住了 1 晚
N. McGee- GM 於 2023年5月5日的回應
Thank you Diana for your review. We appreciate you staying with us and hope that you will return.

10/10 優異

Sally

多人同遊
讚好:整潔度、職員與服務和住宿狀況
I love this hotel. It has wonderful rooms with thick soft terry towels; and it is within the city center. Many dining options, along with unique shops, makes this hotel within its beautiful environment perfect for families and friends to gather together.
於 2023 年 3 月住了 1 晚
Noni 於 2023年3月24日的回應
Thank you Sally for your kind words. I'm so happy that you enjoyed your stay. I do hope that you return to stay with us at another time. Come see out Tulips in the Spring it's even prettier then.

10/10 優異

Shannon

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Practically perfect in every way.
Noni - GM 於 2022年12月7日的回應
Thanks so much for staying with us. I am so happy that you had a great stay and everything went well while you were here, I do hope that you will return when in the area again.

10/10 優異

Paula

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Pella is a wonderful town. Great shopping and restaurants within walking distance. Love it
於 2022 年 12 月住了 1 晚
Noni - GM 於 2022年12月4日的回應
Thanks so much for staying with us and we are so happy that you loved our town. We hope that you do come back.

10/10 優異

Alexa

商務旅客
讚好:整潔度、設施服務和住宿狀況
Beautiful, the staff was amazing! The dinner was incredible! Loved the corn chowder soup
Noni 於 2022年12月3日的回應
Alexa, thanks so much for staying with us. We are so please that you enjoyed yourself and that everything went well. We do hope that we will see you again. Thanks so much!!

10/10 優異

Arlo

於 2022 年 11 月住了 2 晚
Noni - GM 於 2022年11月29日的回應
Thank you for staying with us and I appreciate your review of our hotel. I am so happy that you enjoyed your stay and hope that you will think of us if you return to Pella.

10/10 優異

Taylor

於 2022 年 9 月住了 3 晚

10/10 優異

John

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 6 晚
GM. Noni 於 2022年9月20日的回應
Thank you for your review. I certainly do appreciate the time you took to leave that review. I am happy that you enjoyed yourself and do hope that you will return.

8/10 不錯

Carol

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a nice stay. Breakfast was not very good, real oatmeal would have been better than the vat of gravy and dried out biscuits.
於 2022 年 8 月住了 3 晚
Noni - GM 於 2022年9月20日的回應
I am so sorry that our breakfast was not to your liking. I have discussed with the staff the condition that you found breakfast in so that no one finds that situation again. Other than breakfast I do hope that you enjoyed your stay here and that you will return.

8/10 不錯

Tinh

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very comfortable and pleasant stay. Beautiful hotel and fun interesting surroundings. Staff was pleasant and helpful. We will definitely recommend your hotel to friends and family!
於 2022 年 6 月住了 1 晚

10/10 優異

Don

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was ready when we arrived. Nice and clean. Breakfast was continental style and included Dutch pastries which were excellent!
於 2022 年 5 月住了 1 晚

10/10 優異

Katherine

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was centrally located amongst many stores. It was clean and the staff was friendly. It wasn't noisy and there was a great view!
於 2022 年 5 月住了 1 晚

10/10 優異

Richard

讚好:整潔度、設施服務和住宿狀況
於 2022 年 4 月住了 1 晚

10/10 優異

Pam

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is right in the heart of downtown Pella. We stayed there for the Christmas Festival. Everything we did we walked to accept one house on the home tour. Downtown has limited dining options. We did have to drive away to eat at a place where we could sit down, relax, and eat. The Peanut Pub in town serves only alcohol. We did see people order pizza from across the street and bring it in to eat while drinking. The hotel has a restaurant but it is a little pricey when you are looking for something like a Cesar salad and a burger. The hotel is clean and quiet. Rooms had plenty of space. They include a fridge, microwave, and a small coffee maker. Pro-tip, I saw someone take down the pot from their coffee maker, fill it with coffee, then return to his room where he kept it warm as he drank a few cups. Clever! Free breakfast included 2 different pastries, 2 cereals, some frozen yogurt. There were also bags of instant oatmeal and hot water. Limited but free. Overall, lovely stay.
於 2021 年 12 月住了 2 晚

8/10 不錯

Todd

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Within walking distance to all the main attractions
於 2021 年 9 月住了 1 晚
GM 於 2021年9月14日的回應
Thank you for staying with us. I do hope that you will return again.

10/10 優異

Leonardo

於 2021 年 9 月住了 1 晚

10/10 優異

Andrew

於 2021 年 9 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 2 晚
General Manager, Noni 於 2021年8月31日的回應
Thank you for your review. I am so happy that you enjoyed your stay. Please think of us in the future when you are in the area.

10/10 優異

Harold

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel was very nice. The morning breakfasts were very poor. Overall the hotel was very over priced
於 2021 年 8 月住了 1 晚
Thank you, GM 於 2021年8月18日的回應
I appreciate that you liked out hotel. I'm sorry that you found the pricing to too high for you. I am sorry that you may not be staying with us in the future but I hope you do reconsider.

6/10 一般

真實旅客

家人同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
The hotel itself was nice but with staying there for a huge event the night before we spoke up super hungry and lokking forward to almost no options for breakfast and not a hot breakfast. Unfortunately it is one of our non negotiables when having to pay 220 for a room. We also heard others complaining about this as well. We booked somewhere else for next year but if the breakfast options changed in the future we would consider coming back.
於 2021 年 8 月住了 1 晚
Thanks you, GM 於 2021年8月18日的回應
I am sorry that you were not aware of the options for breakfast within walking distance from our hotel. I know that our breakfast is not yet back to normal yet due to the items being removed due to Covid. We are struggling with being sure what our guests want us to do about the hot food that was serve yourself so we have chosen to remain safe and not introduce such items back onto our buffet yet. I do hope that you understand.

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, friendly welcoming staff
於 2021 年 8 月住了 1 晚
General Manager, Noni 於 2021年8月15日的回應
Thank you for your review and rating of our hotel. I am so glad that you enjoyed your stay with us and hope that you will return to stay again.

10/10 優異

Michael B

於 2021 年 8 月住了 2 晚

10/10 優異

Krista

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 7 月住了 1 晚
Noni-GM 於 2021年8月3日的回應
Thank you for your review. I appreciate you staying with us and am so glad that you enjoyed your stay. I hope to see you in future.

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location to downtown is awesome, room was very nice. Parking is interesting, no real directions or signs on where to park and where to enter hotel as you are circling the block the building is on.
於 2021 年 7 月住了 1 晚
Noni-GM 於 2021年7月27日的回應
Thank you for your review. I realize that the city parking garage has limited signage, parking options are always the first question we get. We do our best to let our guests know the options at check in but I do understand how confusing it might be. I am, however, happy that you enjoyed your stay, despite the parking. I do hope that you would consider returning. Thanks for your time.

10/10 優異

真實旅客

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean hotel with friendly staff full of great recommendations on things to do and see!!! Located right next to tons of fun activities
於 2021 年 7 月住了 1 晚
Noni-GM 於 2021年7月26日的回應
Thank you for your review. I am so happy that you enjoyed your stay. We certainly hope that you will return.

10/10 優異

Alicia

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 7 月住了 2 晚
Noni-GM 於 2021年7月23日的回應
Hi Alicia, thank you for your review of our hotel. I am so pleased that you had a good stay and like our hotel. I hope that mean you will choose us again if you ever need accommodations in Pella in the future.