外觀

彭布羅克智選假日酒店 (IHG 旗下酒店)的評價

2.5 out of 5

評價

9.2

卓越

10 分評分,優異;899 則評價中有 622 則" "
8 分評分,不錯;899 則評價中有 209 則" "
6 分評分,一般;899 則評價中有 33 則" "
4 分評分,欠佳;899 則評價中有 22 則" "
2 分評分,很差;899 則評價中有 13 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

XIN (中国)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Holiday Inn中的佼佼者
很新的酒店,感觉很舒服,是个不错的中途休息站。

10/10 優異

Margot

伴侶同遊
Always stay here when we visit family. Always a great experience.
於 2024 年 5 月住了 1 晚

8/10 不錯

Alan (Waterloo)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Liked bathroom products. Comfortable bed.
於 2024 年 5 月住了 2 晚

6/10 一般

Harpreet

家人同遊, 商務旅客
讚好:職員與服務和住宿狀況
No Exhaust in washroom and no cold water in washroom, also the AC was not working good.
於 2024 年 5 月住了 1 晚
Lorraine 於 2024年5月23日的回應
We are sorry you had an issue with the water. The fans exhaust fan is automatic and is always on in the room. We have had a plumber in to look at the no cold water issue and hope it has been resolved. Thank you for comments.

10/10 優異

Gerard

讚好:整潔度、設施服務和住宿狀況
Il manque juste un spa sinon tout a été parfait
於 2024 年 5 月住了 2 晚
Lorraine 於 2024年5月23日的回應
Thank you

8/10 不錯

Cher

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Jill

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was clean. Check in was quick and efficient. Loved the snack express. Pool was nice. Rooms were large and the microwave was a great touch. Would return. Loved the dove products in the shower. Laundry facilities was an extra bonus
於 2024 年 5 月住了 1 晚
Lorraine 於 2024年5月22日的回應
Thank you, we are glad you enjoyed your stay. We look forward to welcoming you back in the near future.

10/10 優異

Trevor

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Lorraine 於 2024年5月10日的回應
Thank you Trevor

10/10 優異

Margo

於 2024 年 4 月住了 1 晚
Lorraine 於 2024年5月23日的回應
Thank you.

10/10 優異

Andrew

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Lorraine 於 2024年5月10日的回應
Thank you!

8/10 不錯

Najwa

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This place was clean and quiet, so warm and comfy that we sat in the down stairs lounge to drink tea and coffee. I didn’t use the pool area but we looked in and people looked like they enjoyed the area. Has nice fitness area and snacks available to purchase if need be. Different breakfast for the two mornings that we were there for. I would definitely suggest this location and I’d return anytime.
於 2024 年 4 月住了 2 晚
Lorriane 於 2024年5月10日的回應
Thank you Najwa for your review. We look forward to welcoming you back in the future.

10/10 優異

Delores (Kuwait)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Lorraine 於 2024年5月10日的回應
Thank you Delores

6/10 一般

chris

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Lorraine 於 2024年5月10日的回應
Thank you.

10/10 優異

Margot

讚好:整潔度、職員與服務和住宿狀況
Great stay
於 2024 年 4 月住了 2 晚
Lorraine 於 2024年5月10日的回應
Thank you.

8/10 不錯

Kayge

於 2024 年 4 月住了 1 晚
Lorraine 於 2024年5月10日的回應
Thank you!

8/10 不錯

SAM

讚好:整潔度、職員與服務和住宿狀況
I liked the service both in the room and at the registration desk
於 2024 年 3 月住了 1 晚
Lorraine 於 2024年4月9日的回應
Thank you Sam, we are pleased you enjoyed your stay with us and we look forward to seeing you again.

8/10 不錯

Diann

讚好:整潔度、職員與服務和住宿狀況
So far it has been quiet, clean and friendly staff.
於 2024 年 3 月住了 1 晚
Lorraine 於 2024年4月9日的回應
Thank you for your response. We hope you will have a chance to visit us again in the near future.

8/10 不錯

Denis

於 2024 年 3 月住了 1 晚
Lorraine 於 2024年5月10日的回應
Thank you for your review.

10/10 優異

John

Nice friendly staff, clean hotel Comfortable beds and quiet
於 2024 年 3 月住了 1 晚
Lorraine 於 2024年3月25日的回應
Thank you for your comments. We are pleased you enjoyed your stay, and we look forward to welcoming you back in the near future.

10/10 優異

Andrea

讚好:整潔度、職員與服務和住宿狀況
Great stay
於 2024 年 3 月住了 1 晚
Lorraine 於 2024年3月21日的回應
Thank you for choosing our hotel for your stay. We are pleased you enjoyed your stay and hope to see you again in the near future.

10/10 優異

Christine

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The breakfast was good and was slightly different every day. The rooms were very clean and comfortable. I really liked that each queen size bed had 2 soft and 2 firm pillows. The staff was really friendly and helpful. We would definitely stay here again!
於 2024 年 3 月住了 3 晚
Lorraine 於 2024年3月15日的回應
Thank you Christine, for choosing our hotel. We are pleased you enjoyed your stay, and look forward to welcoming you back in the near future.

10/10 優異

Bonnie

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
I’ve stayed at other hotels but this is the first one that had actual size bottles of shampoo and conditioner. Also the fact that they had a full size of body wash too. I will definitely stay there again 👍👍
於 2024 年 3 月住了 1 晚
Lorraine 於 2024年3月15日的回應
Thank you, we are pleased you enjoyed the bulk amenities. We look forward to welcoming you back in the near future.

10/10 優異

Kevin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel and staff were great. Wonderful experience.
於 2024 年 3 月住了 1 晚
Lorraine 於 2024年3月11日的回應
Thank you for choosing our hotel, and we look forward to welcoming you back.

10/10 優異

Marco

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amenities
於 2024 年 2 月住了 2 晚
Lorraine 於 2024年2月27日的回應
Thank you for choosing us, and we look forward to welcoming you back.

10/10 優異

STEPHEN

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Lorraine 於 2024年3月15日的回應
Thank you, we look forward to seeing you again soon.

8/10 不錯

John

於 2024 年 2 月住了 1 晚
Lorraine 於 2024年3月21日的回應
Thank you, we trust you had a safe trip home.

10/10 優異

Sumit

於 2024 年 2 月住了 1 晚
Lorraine 於 2024年2月13日的回應
Thank you for choosing our hotel. Thank you for taking the time to provide your feedback.

2/10 很差

Julie

讚好:職員與服務
不滿:整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
Lorraine 於 2024年2月13日的回應
I am sorry to hear that you did not enjoy your stay with us. Please feel free to reach out to us so we can learn more details. The feedback from our guests is invaluable to improve our services. Thank you.

8/10 不錯

Jason

於 2024 年 2 月住了 1 晚
Lorraine 於 2024年3月21日的回應
Thank you for staying with us. We trust you had a safe trip home.

10/10 優異

David

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to main highway. Easy check in. Great breakfast. Pool and gym are good too.
於 2024 年 2 月住了 1 晚
Lorraine 於 2024年2月9日的回應
Thank you David. Glad you enjoyed our breakfast, and hope you had a safe trip home. Home to see you again.

10/10 優異

Cynthia

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Lorraine 於 2024年2月8日的回應
Thank you, we are pleased you enjoyed your stay.

10/10 優異

Johanne

於 2023 年 12 月住了 1 晚
Lorraine 於 2024年2月8日的回應
Thank you Johanne, we are pleased you enjoyed your stay.

10/10 優異

Susan

於 2024 年 1 月住了 1 晚
Lorraine 於 2024年1月26日的回應
Thank you for choosing our hotel and thank you for taking the time to do a review.

10/10 優異

Robert

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Lorraine 於 2024年1月16日的回應
Thank you

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Lorraine 於 2024年1月16日的回應
Thank you

10/10 優異

Debby

親子同遊
讚好:設施服務
於 2023 年 12 月住了 1 晚
Lorraine 於 2024年1月4日的回應
Thank you and Happy New Years to you and yours!

10/10 優異

Corey

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Lorraine 於 2024年1月4日的回應
Thank you, and Happy New Years!

10/10 優異

patricia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Lorraine 於 2024年1月4日的回應
Thank you!

10/10 優異

Thomas

讚好:整潔度、職員與服務、設施服務和住宿狀況
A good place to stay during a major snowstorm. lol.
於 2023 年 12 月住了 1 晚
Lorraine 於 2023年12月27日的回應
Thank you for staying, and hope you had an uneventful drive home.

10/10 優異

Robert

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Lorraine 於 2023年12月27日的回應
Thank you for choosing our hotel.

10/10 優異

Cole

於 2023 年 11 月住了 4 晚
Lorraine 於 2024年1月4日的回應
Thank you.

10/10 優異

Carl

讚好:整潔度、職員與服務和住宿狀況
Off the highway. We liked the exercise room, swimming pool and breakfast. The staff was courteous and knowledgeable.
於 2023 年 12 月住了 2 晚
Lorraine 於 2024年1月4日的回應
Thank you.

8/10 不錯

Michael

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property elevator dirty, strong odor in elevator
於 2023 年 11 月住了 3 晚
Lorraine 於 2023年11月22日的回應
Micheal, the odor is not coming from the elevator. It is coming from the air intake value, and we are having a third party come in and investigate to try and solve this issue. Sorry for the inconvenience.

10/10 優異

Michael

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Facilities were excellent. Clean and spotless. The rooms were large and comfortable. Good morning breakfast had an excellent selection of food for our keto type diet. Only wish they would’ve mentioned that EV charging was available.
於 2023 年 11 月住了 2 晚
Lorraine 於 2023年11月22日的回應
Thank you Michael. We have put that we have a Tesla charger on premises on the website. Will look to ensure it is still there. Thank you for staying with us.

10/10 優異

Nigel

於 2023 年 11 月住了 1 晚
Lorraine 於 2023年11月28日的回應
Thank you!

10/10 優異

Shareen

於 2023 年 10 月住了 1 晚
Lorraine 於 2023年11月2日的回應
Thank you. We are pleased you enjoyed your stay with us.

10/10 優異

Nicole

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved that it was a 3 minute drive from my concert venue at the Germania Club. I loved that it was easy to access/leave without having to go deep into the city. It was in a quiet location, elevators, breakfast, a pool, all the good luxuries of a great hotel. Best of all, it was very clean.
於 2023 年 10 月住了 1 晚
Lorraine 於 2023年11月2日的回應
Thank you, we are pleased you enjoyed your stay. We hope you enjoyed the concert.

10/10 優異

Elizabeth

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Check in was super easy and friendly. Room was wonderful and kids lived the pool area! Location to our next destination perfect!
於 2023 年 10 月住了 1 晚
Lorraine 於 2023年10月27日的回應
Thank you for your review and for choosing our hotel for your accommodations.

8/10 不錯

Jennifer

Good clean, staff friendly and helpful
於 2023 年 10 月住了 1 晚
Lorraine 於 2023年10月27日的回應
Thank you for your review and for being our guest.

10/10 優異

Carl

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel. Clean and comfortable rooms.
於 2023 年 10 月住了 1 晚
Lorraine 於 2023年10月20日的回應
Thank you, so happy you enjoyed your stay.