2/10 糟糕
Bella
与家人出行
2025 年 9 月 10 日
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
If I could 0 stars I would , around 7:30 pm I went to the fest and requested a wake up call @ 1:45 am , I was going from Teresopolis to the airport by taxi @ 2:30 am, no wake up call was made, I woke up just by fluke at 2:20 , rushed downstairs at the moment I got to the desk no one was there, to do my check out, the taxi waiting outside, the front electric door totally locked, and a sign at the desk “ please wait I’ll be back soon” I figured out no one was coming I remembered there was an exit by the garage, tye main door was closed but on it I figured out there was a little door, that happened to be open my luck, I run to the cab and left . This incident totally ruined my stay at this place , I definitely will not go back to intercity Teresopolis, total lack of respect and responsibility!!
Bella
2025 年 9 月入住 3 晚