供应早餐、午餐和晚餐,美洲菜

关于费城机场万豪酒店的点评

3.5 out of 5
费城机场万豪酒店
1 Arrivals Rd, Philadelphia, PA

点评

8.8

超赞

10 分 - 超赞。652 条好评,共有 1007 条点评" "
8 分 - 还可以。199 条好评,共有 1007 条点评" "
6 分 - 一般。65 条好评,共有 1007 条点评" "
4 分 - 很差。42 条好评,共有 1007 条点评" "
2 分 - 糟糕。49 条好评,共有 1007 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.4/10

服务设施

8.8/10

住宿条件和设施

8.4/10

环保

点评

6/10 一般

Jinyi

2023 年 10 月入住 1 晚
Sr. Property Coordinator 于 2023年11月19日 的回复
Dear Jinyi, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Melody Motley

10/10 超赞

Andrea

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is really nice, super clean, and conveniently adjacent to the airport.
2024 年 5 月入住 1 晚

10/10 超赞

dawn

满意:清洁度、员工和服务、住宿条件和设施
It was convenient, clean with friendly staff! Didn’t like that the coffee machine in the room did not work!
2024 年 5 月入住 1 晚

10/10 超赞

bm

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

8/10 还可以

Angela,Wilkes Barre

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Its always a safe place with clean rooms. That said there were nonroom darkening curtains, the bathroom vent was inoperative and the hair dryer was old. Gross and cracked. The bed, bedding and other furnishings were good.
2024 年 5 月入住 1 晚

8/10 还可以

Ellen Marie,Reunion

商务旅客
满意:清洁度
Rooms were standard.
2024 年 5 月入住 1 晚
Sr. Property Coordinator 于 2024年05月7日 的回复
Dear Mr. Maire, Thank you for your kind words about our hotel; we are delighted you had an excellent stay. We are exceptionally glad your room provided the comfort you deserve and that you enjoyed our accommodations. Thank you for recommending Philadelphia Airport Marriott to future guests, and we look forward to welcoming you again soon.Melody Motley,Sr. Property Coordinator

6/10 一般

Sherri

与配偶出行
满意:清洁度、员工和服务、服务设施
Dated property but attached to airport but convenient.
2024 年 5 月入住 1 晚
Sr. Property Coordinator 于 2024年05月6日 的回复
Dear Sherri, Thank you for staying with us and for your review. We are glad you enjoyed our convenient location, but we are sorry you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization of our hotel. It would be our pleasure to welcome you back soon. Melody MotleySr. Property Coordinator

10/10 超赞

Doris

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were fantastic as was the hotel itself! Thank you
2024 年 5 月入住 1 晚

10/10 超赞

Caleb

2024 年 5 月入住 1 晚
Sr. Property Coordinator 于 2024年05月5日 的回复
Dear Caleb, Thank you for rating your stay at Philadelphia Airport Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Melody Motley,Sr. Property Coordinator

8/10 还可以

P.

满意:清洁度、员工和服务、住宿条件和设施
Great location
2024 年 4 月入住 1 晚

10/10 超赞

Helen

满意:清洁度、员工和服务、住宿条件和设施
Check in was super easy! Competent staff and very friendly!
2024 年 5 月入住 1 晚

10/10 超赞

Julie

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel is attached to the airport, which makes it easy for early morning flights. Just give yourself lots of extra time if you are parking your vehicle at the hotel while traveling & be prepared to pay for the convenience of parking at the airport.
2024 年 4 月入住 1 晚
Sr. Property Coordinator 于 2024年05月1日 的回复
Dear Julie, Thank you for the great review of your recent stay at the Philadelphia Airport Marriott. We are thrilled our walkway connection to PHL Airport Terminal B was perfect for your plans. We appreciate your business and hope you will come back and stay with us again soon.Melody MotleySr. Property Coordinator

10/10 超赞

Janet

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect for flying out of Philly!
2024 年 3 月入住 1 晚
Sr. Property Coordinator 于 2024年04月28日 的回复
Dear Janet, Thank you for the review of your stay at the Philadelphia Airport Marriott. We are glad you enjoyed our convenient airport location. We look forward to welcoming you again soon.Melody MotleySr. Property Coordinator

10/10 超赞

Michael

满意:员工和服务,清洁度
2024 年 4 月入住 1 晚

10/10 超赞

DIEGO

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location
2024 年 4 月入住 1 晚
Sr. Property Coordinator 于 2024年04月25日 的回复
Dear Valued Guest, Thank you for the excellent review of your stay at Philadelphia Airport Marriott. We appreciate you pointing out how much you loved our location. Our airport hotel makes it easy for our guests to visit downtown Philadelphia's historic landmarks, famous attractions, and lively ballparks! We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience.Melody Motley,Sr. Property Coordinator

10/10 超赞

Juan,Tampa

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Airport area is comfortable for flying out but not much more else
2024 年 4 月入住 1 晚

6/10 一般

George

商务旅客
不满意:住宿条件和设施
Bathroom very outdated.
2024 年 4 月入住 1 晚
Sr. Property Coordinator 于 2024年04月23日 的回复
Dear George, Thank you for the review and for choosing our hotel. We are sorry you felt our bathrooms needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization of our hotel. We hope you will give us a second chance to make a better impression.Melody MotleySr. Property Coordinator

10/10 超赞

Anthony

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s an airport!
2024 年 4 月入住 1 晚
Sr. Property Coordinator 于 2024年04月22日 的回复
Dear Anthony, Thank you for the review of your recent stay at the Philadelphia Airport Marriott. We are thrilled our walkway connection to PHL Airport Terminal B was perfect for your plans. It was a pleasure having you, and we look forward to welcoming you back to the area.Melody MotleySr. Property Coordinator

10/10 超赞

Henry,Bouler

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Tyler

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Parking was a mess but other than that it was a real good stay. And staff helped me out with the parking difficulties so 10/10 for them.
2024 年 4 月入住 6 晚
Sr. Property Coordinator 于 2024年04月20日 的回复
Dear Tyler, Thank you for your review regarding your stay at the Philadelphia Airport Marriott. It is a pleasure to know you enjoyed your overall stay. However, we apologize for any parking inconveniences you encountered and we appreciate you allowing us to resolve this to your satisfaction. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to Philadelphia.Melody MotleySr. Property Coordinator

10/10 超赞

Ian,New York

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
About as perfect as an onsite, airport hotel can be. Great staff! Super welcoming and always with a smile. The gym is well appointed and super clean with modern equipment. Starbucks. A full service restaurant and bar with above average options. Great cocktails and waitstaff. The rooms are clean and updated.
2024 年 3 月入住 1 晚
Sr. Property Coordinator 于 2024年04月18日 的回复
Dear Ian, Thank you for your review regarding your stay at the Philadelphia Airport Marriott. It is a pleasure to know you enjoyed our excellent fitness center and the courteous service provided by our associates. We also appreciate you mentioning our in-house restaurants and spotless accommodations. We look forward to welcoming you back on your next visit to Philadelphia.Melody MotleySr. Property Coordinator

10/10 超赞

Brayan

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Edward

满意:员工和服务,清洁度
2024 年 4 月入住 1 晚

10/10 超赞

Lynn

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient location but call for shuttle
2024 年 4 月入住 1 晚

10/10 超赞

Alex Meier

2024 年 4 月入住 1 晚
Sr. Property Coordinator 于 2024年05月4日 的回复
Dear Mr. Meier, Thank you for the outstanding rating! We are delighted that from check-in through check-out, we were able to provide you with a great stay at Philadelphia Airport Marriott. We look forward to your return and wish you all the best with your future travels.Melody Motley,Sr. Property Coordinator

8/10 还可以

Shikhar

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Sr. Property Coordinator 于 2024年04月19日 的回复
Dear Shikhar, Thank you for your kind rating. We are glad you had such a positive experience during your time at the Philadelphia Airport Marriott, as we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Melody MotleySr. Property Coordinator

10/10 超赞

Mehmet Mican

与家人出行, 商务旅客
满意:员工和服务、服务设施、住宿条件和设施
Cleanliness
2024 年 4 月入住 1 晚
Sr. Property Coordinator 于 2024年04月13日 的回复
Dear Mr. Mican, Thank you for your kind words regarding your recent stay at Philadelphia Airport Marriott. Maintaining a clean and welcoming environment for our guests is a top priority for us, and we are delighted that it contributed to your positive experience. We are thrilled to hear that you appreciated the cleanliness throughout our hotel during your stay. It was a pleasure to have you as our guest, and we hope to welcome you back for another wonderful stay in the future.Melody Motley,Sr. Property Coordinator

10/10 超赞

Antonious

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great stay
2024 年 2 月入住 1 晚

10/10 超赞

Jeffrey

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had an amazing stay at the Marriott. The room was nice, comfy and clean. The staff was so accommodating and helpful with anything. The location is convenient if you need to attend any sports events or concerts. The stadiums and arena are only a 15 min drive away. It's also a short drive to Central Philadelphia with minimal traffic during most parts of the day. Thank you team Marriott Philadelphia Airport.
2024 年 4 月入住 5 晚
GENERAL MANAGER 于 2024年04月11日 的回复
Dear Jeffrey, Thank you for choosing Philadelphia Airport Marriott and for the kind review. Our convenient airport location near downtown provides our guests with an effortless way to enjoy Philadelphia's top attractions. We appreciate you mentioning our attentive associates and well-appointed accommodations. It was our pleasure accommodating you, and we look forward to your return.Melody Motley,Sr. Property Coordinator

10/10 超赞

Zachary

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚

10/10 超赞

Glenda

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was friendly and I appreciate them accommodating my stay after there was a mix up through Expedia where I originally thought I would be at a different hotel. Thank you Airport Marriott Philadelphia Airport !
2024 年 4 月入住 3 晚

10/10 超赞

Beulah

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Sr. Property Coordinator 于 2024年04月10日 的回复
Dear Beulah, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Philadelphia Airport Marriott.Melody Motley,Sr. Property Coordinator

10/10 超赞

Benny

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice accommodations, restaurant very good for dinner and breakfast. Wait staff very friendly. Only downside was expensive parking for our oversized SUV.
2024 年 4 月入住 1 晚
Sr. Property Coordinator 于 2024年04月8日 的回复
Dear Benny, Thank you for choosing to stay at Philadelphia Airport Marriott and sharing your experience. We are thrilled to know you were pleased with our comfortable accommodations, courteous associates, and excellent on-site restaurant. However, we regret your disappointment with our parking charges. Our fees are listed on our website, and we apologize if this was not adequately communicated to you. Thank you again for your feedback, and we look forward to your return visit.Melody Motley,Sr. Property Coordinator

10/10 超赞

Emmanuel

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
This experience at this hotel has been amazing! From the moment we walked in they greeted us and welcomed us. We came from Colorado and the hospitality was beyond amazing! We came for a huge event WRESTLEMANIA, we came early and our hotel wasn’t ready which is understandable because it’s a very busy weekend but they offered to hold our luggage and reassure us that our room will be ready when we came back from the event. We arrived back from the event late and they got in checked in fast! They were friendly and the guest agent Michelle was friendly and beyond nice. Hotels are amazingly clean, beds are super comfortable and the water got hot quickly! This hotel experience was amazing! Thank you to the staff
2024 年 4 月入住 1 晚

2/10 糟糕

David

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Hotel was fine. Food gave my son food poisoning. Don't eat the turkey.
2024 年 4 月入住 1 晚
Sr. Property Coordinator 于 2024年04月6日 的回复
Dear David, Thank you for taking the time to share your review. We first want to say that we hope your son is feeling better. Thank you again for bringing these concerns to our attention. We have had no additional reports of illness related to our dining venues. All food services are properly stored and prepared in a sanitized area; however, we will share your remarks appropriately as we take these types of comments seriously. We are grateful for your patience, and we wish you all the best.Melody Motley,Sr. Property Coordinator

10/10 超赞

Stephen

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close enough to walk indoors from the airport, and also has an excellent shuttle service. Good restaurant on-site with room service.
2024 年 3 月入住 1 晚
Sr. Property Coordinator 于 2024年04月2日 的回复
Dear Stephen, Thank you for choosing to stay at Philadelphia Airport Marriott and sharing your experience. We are delighted to know you were pleased with our ideal location, convenient shuttle service, and excellent on-site restaurant with fantastic room service. It was a pleasure to host you, and we look forward to welcoming you back soon. Melody Motley,Sr. Property Coordinator

10/10 超赞

Stephen

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
You can walk from the airport inside to the hotel. It's long, but doable. They also provide a van shuttle service, which is great. Across the street from all car rental companies. Good restaurant with room service.
2024 年 3 月入住 1 晚

10/10 超赞

Vanessa,Rochester

商务旅客
满意:清洁度、服务设施、住宿条件和设施
Staff is so friendly very nice and clean facility convenient and has a shuttle available
2024 年 3 月入住 1 晚
Sr. Property Coordinator 于 2024年04月1日 的回复
Dear Vanessa, Thank you for your review regarding your stay at the Philadelphia Airport Marriott. It is a pleasure to know that our courteous associates made an excellent impression. We also appreciate your mentioning how our clean property and convenient shuttle service enhanced your time with us. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to Philadelphia.Melody MotleySr. Property Coordinator

8/10 还可以

Jose

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convient location, front desk staff and shuttle driver were amazing. A bit pricey though, but overall positive experience.
2024 年 3 月入住 1 晚

10/10 超赞

Jamie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Directly next to airport. Amazing staff and food. Very clean
2024 年 3 月入住 1 晚
Sr. Property Coordinator 于 2024年03月18日 的回复
Dear Jamie, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations with our clean facilities and dedicated associates. We are also thrilled to read that you were able to enjoy our delicious onsite dining and that our location close to the airport was perfect for your travel plans. It was our pleasure accommodating you, and we hope you will make Philadelphia Airport Marriott your home away from home whenever your travels bring you to our city. We look forward to your next visit.Melody MotleySr. Property Coordinator

10/10 超赞

Ashley

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient to the airport. Check in staff and bartender were very friendly.
2024 年 3 月入住 1 晚

10/10 超赞

Mike

2024 年 3 月入住 1 晚
Sr. Property Coordinator 于 2024年03月17日 的回复
Dear Mike, Thank you for the wonderful rating for Philadelphia Airport Marriott. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Melody MotleySr. Property Coordinator

10/10 超赞

Ian,New York

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Chris and the staff are great!
2024 年 3 月入住 1 晚

8/10 还可以

Anthony,Ocean Pines

满意:住宿条件和设施,员工和服务
2024 年 3 月入住 1 晚
Sr. Property Coordinator 于 2024年03月14日 的回复
Dear Anthony, Thank you for choosing Philadelphia Airport Marriott. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Melody Motley,Sr. Property Coordinator

10/10 超赞

christianne

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Chris the agent at check in was very professional courteous and helpful. Makes such a difference when check in is smooth. Thanks
2024 年 3 月入住 1 晚

10/10 超赞

Jill L

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Professional staff
2024 年 3 月入住 1 晚
Director of Operations 于 2024年03月11日 的回复
Dear Jill, Thank you for the great review of Renaissance Boston Waterfront Hotel. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our devoted staff. Thank you again; we look forward to welcoming you back soon.David ReddickDirector of Operations

10/10 超赞

KC

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Sr. Property Coordinator 于 2024年03月11日 的回复
Dear Guest, Thank you for the wonderful rating for Philadelphia Airport Marriott. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Melody MotleySr. Property Coordinator

10/10 超赞

Michael

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice location for the airport. Very easy.
2024 年 3 月入住 1 晚
Sr. Property Coordinator 于 2024年03月10日 的回复
Dear Michael, Thank you for the great review of your recent stay at the Philadelphia Airport Marriott. We are thrilled our walkway connection to PHL Airport Terminal B was perfect for your plans. We enjoy welcoming travelers to spacious rooms with soundproof windows, flat-screen TVs, and deluxe bath amenities! It was a pleasure having you, and we look forward to welcoming you back to the area.Melody Motley,Sr. Property Coordinator

10/10 超赞

Judy

2024 年 3 月入住 1 晚
Sr. Property Coordinator 于 2024年03月30日 的回复
Dear Judy, Thank you for the wonderful rating for Philadelphia Airport Marriott. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Melody MotleySr. Property Coordinator

6/10 一般

YULIA,HUGO

满意:清洁度、员工和服务、服务设施
Shuttle service was great and getting from airport to the hotel is super easy. Johan was very helpful with that. Room was ok, felt like it smelled when I got there and there were no hand soap. I went downstairs to get dinner and ate the Brussels sprouts salad and had 1 beer and wasn’t feeling the best right away when I came back after dinner. I was so sick from that salad and was puking all night. Barely made it to my flight the next morning. Will never be back to this property.
2024 年 3 月入住 1 晚
Sr. Property Coordinator 于 2024年03月10日 的回复
Dear Yulia, Thank you for your kind comments about our shuttle service and the thoughtful service provided by Johan. However, we are disappointed to hear that you had some issues with your guest room and dinner. We are sorry to learn that you were not feeling well during your stay with us. We appreciate you bringing your concerns to our attention regarding one of our restaurants. We have not received similar comments before and want to assure you that we take the quality of our food and beverage services seriously. We will investigate this matter further. We hope that you are doing well and wish you all the best with your travels.Melody Motley,Sr. Property Coordinator