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鳳凰城愛爾波特 E-Z 8 汽車旅館的評價

2.5 out of 5
鳳凰城愛爾波特 E-Z 8 汽車旅館
1820 South 7th Street, Phoenix, AZ

評價

6.0
10 分評分，優異；1000 則評價中有 242 則" "
8 分評分，不錯；1000 則評價中有 188 則" "
6 分評分，一般；1000 則評價中有 160 則" "
4 分評分，欠佳；1000 則評價中有 123 則" "
2 分評分，很差；1000 則評價中有 287 則" "

6.0/10 

整潔度

6.8/10 

職員與服務

5.2/10 

設施服務

5.8/10 

住宿狀況

5.8/10 

環保程度

評價

4/10 欠佳

Kuan-Min

家人同遊
不滿：住宿狀況
於 2022 年 2 月住了 2 晚
Management 於 2022年2月7日的回應
Thank you for your feedback.

2/10 很差

CHICHENG

不滿：整潔度、設施服務和住宿狀況
於 2021 年 9 月住了 1 晚

8/10 不錯

Jorge

讚好：職員與服務和設施服務
Clogged sink made it inconvenient.
於 2024 年 5 月住了 1 晚
Staff 於 2024年5月16日的回應
We’re sorry that your experience did not match your expectations.

10/10 優異

daniel

於 2024 年 4 月住了 1 晚
Staff 於 2024年5月16日的回應
Thank you for the 5-stars! Hope to see you again soon!

10/10 優異

ibssen

讚好：住宿狀況
於 2024 年 4 月住了 1 晚
Staff 於 2024年4月22日的回應
Hi Ibssen,Thank you for the 5-stars! Hope to see you again soon!

2/10 很差

Carlos

於 2024 年 4 月住了 1 晚
Staff 於 2024年4月11日的回應
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.

6/10 一般

Daiki (Yamagata-shi)

於 2024 年 4 月住了 6 晚
Staff 於 2024年5月1日的回應
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.

4/10 欠佳

James

家人同遊
不滿：設施服務和住宿狀況
Toilet barely worked. Water poured into bathroom from upstairs unit (although it was cleaned up quickly by staff). Didn't like the fact that ID had to be shown for each guest in the room. The whole vibe of the motel was one of unease.
於 2024 年 4 月住了 3 晚
Staff 於 2024年4月11日的回應
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.

4/10 欠佳

Tudo

讚好：職員與服務
不滿：整潔度和住宿狀況
Construction, bad parking, bad characters around
於 2024 年 4 月住了 1 晚
Staff 於 2024年4月9日的回應
Sorry we did not meet your expectations.

10/10 優異

Andi

於 2024 年 4 月住了 1 晚
Staff 於 2024年4月29日的回應
Thank you for the 5-stars! Hope to see you again soon!

4/10 欠佳

DeJanee

不滿：職員與服務
於 2024 年 4 月住了 2 晚
Staff 於 2024年4月9日的回應
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.

2/10 很差

Blake

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Unbelievable that Expedia even does business with a rat hole like this. So crime infested that an armed security guard in a flak jacket patrols the area while the Desk clerk operates behind a thick wall of bullet-proof glass. The first impression of the room they gave us was the smell of urine. Only after recovering from that did we notice that the bathroom has no door, just a curtain, and the shower and toilet are in the same stall like a prison cell. But the last straw was when I found the pair of dirty socks and men's underwear stained with feces on the floor next to the bed. By this time my girlfriend was crying. Needless to say we left the premises.
於 2024 年 4 月住了 1 晚
Staff 於 2024年4月6日的回應
We can’t find any record of you in our system and your review violates Expedia's polices so we have flagged your review for removal. If you have any questions or concerns, feel free to contact us.

2/10 很差

Ethan

不滿：整潔度、職員與服務、設施服務和住宿狀況
Not ok…. What the heck
於 2024 年 4 月住了 1 晚
Staff 於 2024年4月6日的回應
Sorry we didn't meet your expectations.

6/10 一般

Ruben (Henderson)

讚好：職員與服務和設施服務
The room was dirty, they had to change the room
於 2024 年 4 月住了 1 晚
Staff 於 2024年4月5日的回應
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.

10/10 優異

Ismael

讚好：整潔度、職員與服務、設施服務和住宿狀況
They are fixing it up nicely .
於 2024 年 3 月住了 1 晚
Staff 於 2024年4月3日的回應
Hi Ismael,Thank you for the 5-stars! Hope to see you again soon!

2/10 很差

Ben

多人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Place stunk like cigarettes and was very unsafe, planes flying above all night, staff were fine but it’s not the best place to stay
於 2024 年 3 月住了 2 晚
Staff 於 2024年4月3日的回應
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

8/10 不錯

Alan (Mesa)

Simple and clean
於 2024 年 3 月住了 1 晚
Staff 於 2024年4月3日的回應
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 很差

Diane

不滿：住宿狀況
I wasn’t allowed in the lobby and had to sign in at a window in what felt like a dangerous area. The air conditioner can’t turn on. I was told it was on the first floor. It was on the second and faced the freeway. Sink has a hole in it.
於 2024 年 3 月住了 1 晚
Staff 於 2024年3月28日的回應
We’re sorry that your experience did not match your expectations.

4/10 欠佳

Martin H

家人同遊
不滿：整潔度和住宿狀況
Too dirty carpes, furbniture, etc
於 2024 年 3 月住了 1 晚
Staff 於 2024年3月28日的回應
We’re sorry that your experience did not match your expectations.

6/10 一般

Jessika

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Staff 於 2024年3月28日的回應
We’re sorry that your experience did not match your expectations.

8/10 不錯

Alfredo (mexicali)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Staff 於 2024年3月27日的回應
Thank you for taking the time to take the survey about your stay.

2/10 很差

David

讚好：職員與服務、設施服務和住宿狀況
Arived at 8pm, there was a 6 person line waiting outside the lobby, and check process was very slow. Another worker available to expedite check in is needed.
於 2024 年 3 月住了 1 晚
EZ 8 motels 於 2024年3月24日的回應
Hello David, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 很差

Glory

商務旅客
不滿：整潔度、職員與服務和住宿狀況
Drug deals happening all night in front of my door, and prostitutes hanging around every night. It’s also directly in the flight path of planes taking off. Every time I fell asleep I woke up an hour later because some drug dealer was getting in and out of his car or some women were arguing outside. I’m from Cleveland and I’ve lived in Baltimore too. Believe me when I say this is not your average cheap motel, it’s projects bad.
於 2024 年 3 月住了 1 晚
Staff 於 2024年3月27日的回應
Sorry we did not meet your expectations.

2/10 很差

Zaritza (Auburn)

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
After arriving and having paid, the person at the front desk told me that I did not have a reservation and that it had been canceled and I had to look for a hotel, when I had already paid for it... with two small children
於 2024 年 3 月住了 1 晚
EZ 8 motels 於 2024年3月24日的回應
Hello Zaritza, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

6/10 一般

Jeff

不滿：住宿狀況
Rooms are given first come, 1rst serve...regardless of when you booked the room, Construction, mess, i will not book here again
於 2024 年 3 月住了 1 晚
ez 8 motels 於 2024年3月24日的回應
Hello Jeff, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

6/10 一般

Sean

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Run down property, but seems to have good security in a crime-ridden area. The adjacent McDonalds is clean and convenient.
於 2024 年 3 月住了 2 晚
Staff 於 2024年3月22日的回應
Sorry we did not meet your expectations.

6/10 一般

Christian

伴侶同遊
It s average. It doesnt provide free wifi. It has many rules, like you have to show all people s ID to enter a room (whether if they are visiting or staying). The check in hour was at 15:00, we arrived 30 minutes late and the room wasnt ready still, so we have to wait 30 minutes to get it.
於 2024 年 3 月住了 1 晚
Staff 於 2024年3月22日的回應
Sorry we did not meet your expectations.

2/10 很差

Kristina

家人同遊
不滿：整潔度、職員與服務和住宿狀況
One star is too much for this place! It was absolutely filthy and smelled of stale smoke. The sheets had clearly not been changed. When I asked for two sets of clean sheets (we had to beds), all that was available was a fitted sheet. The "office," which was a walk-up window, also had no clean towels (I didn't trust that the ones in the room were clean). The carpet was so stained and disgusting that I couldn't even tell what color it was. The drapes had cigarette burn holes in multiple places. There was no wifi. I barely slept and couldn't wait to get the heck out of there. Also, two detectives were there when I went to ask for sheets...
於 2024 年 3 月住了 1 晚
Staff 於 2024年3月16日的回應
Sorry we did not meet your expectation's.

2/10 很差

Kenneth

寵物同遊
不滿：整潔度、職員與服務和設施服務
They should pay big money for people to stay there.
Staff 於 2024年3月13日的回應
We’re sorry that your experience did not match your expectations.

2/10 很差

Justin

不滿：整潔度和住宿狀況
於 2024 年 2 月住了 3 晚
Staff 於 2024年3月13日的回應
We’re sorry that your experience did not match your expectations.

6/10 一般

HIROBUMI

不滿：設施服務
It’s very convenient for public bus route and minutes to heart of Phoenix downtown.
於 2024 年 3 月住了 2 晚
Staff 於 2024年3月7日的回應
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 很差

Guilherme

於 2024 年 3 月住了 1 晚
Staff 於 2024年3月28日的回應
We’re sorry that your experience did not match your expectations.

4/10 欠佳

Janet

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
I would not stay here again, needs lots of maintenance. The chairs were dirty, shower curtain failing off, no shampoo, no hair dryer, furniture drawers can't open, cracks In mosaic floor in bathroom, tears in carpet, cracks in walls, shower faucet leaking.
於 2024 年 3 月住了 1 晚
Staff 於 2024年3月6日的回應
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon

4/10 欠佳

Elia

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
Las áreas comunes se encuentran en buenas condiciones pero la habitaciones y su equipamiento están deteriorados. El personal es amable, la reglas son claras. El área donde se encuentra es un poco solitaria
於 2024 年 3 月住了 1 晚
Staff 於 2024年3月4日的回應
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

4/10 欠佳

Nicole (Tucson)

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
It was difficult to find, signage is not good, there were crackheads wandering all over the property. The rooms are incredibly outdated (tube TVs), few outlets, and very limited linens (bath towels and blankets). I went in with low expectations and was still surprised and disappointed. If this had been like $60 a night and they advertised rentals by the hour, I might have expected this place. Could have been worse though, and we were only there one night and didn't get bed bugs or anything, so if you're desperate and just need a place to sleep, this gets the job done.
於 2024 年 2 月住了 1 晚
Staff 於 2024年3月4日的回應
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

8/10 不錯

Gerardo (Norwalk)

家人同遊, 親子同遊
讚好：整潔度、職員與服務和設施服務
The property is currently undergoing renovation but if it is very cheap, the only thing is that you must request a non-smoking room otherwise you would end up in a room with a bad smell of cigarettes.
於 2024 年 2 月住了 2 晚
Staff 於 2024年2月29日的回應
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

10/10 優異

Cassandra

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Staff 於 2024年3月1日的回應
Thank you for the 5-stars! Hope to see you again soon!

2/10 很差

Anthony

家人同遊
不滿：整潔度、設施服務和住宿狀況
It was in the ghetto part of town and it was super sketchy also there cockroaches in our room and the tv didn’t work
於 2024 年 2 月住了 4 晚
Staff 於 2024年2月28日的回應
Sorry we did not meet your expectations.

4/10 欠佳

Jeremy

家人同遊
不滿：整潔度、設施服務和住宿狀況
Showed up and room wasn’t ready when told could check in at 3pm. Finally able to check in at 6:30pm. Didn’t offer anything for the inconvenience of waiting an extra 3 1/2 hours. Room key didn’t work next day. Overall not the best for the price paid.
於 2024 年 2 月住了 2 晚
Staff 於 2024年2月26日的回應
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 很差

ELIZABETH (newnan)

家人同遊
不滿：職員與服務和設施服務
I have never written a review before but this one warrants one. Terrible experience, actually worse hotel that I’ve stayed at. Upon arriving in evening, tired and ready to relax, the front door to the lobby was locked. No one was there, sign saying agent went on break. So no one available to check in with??? After a 15 min wait outside in the cold (a line had now formed behind me), the agent returned and was able check in via outside. Upon going inside, a roach and a worm were in the bathtub. The rugs were stained. The sheets rough. The thin blanket had a gross pink substance stuck on it. A toothpick was doing inside one of the sheets. More roaches found. Just disgusting. Shady people outside late at night. Kids running around. Pay more for a decent hotel.
於 2024 年 2 月住了 1 晚
Staff 於 2024年2月23日的回應
We’re sorry that your experience did not match your expectations. Please help us improve by providing more information on your experience. Please feel free to contact us at your earliest convenience.

6/10 一般

karla

伴侶同遊, 商務旅客
不滿：住宿狀況
It’s smelled like smoked
於 2024 年 2 月住了 1 晚
Staff 於 2024年2月23日的回應
We’re sorry that your experience did not match your expectations. Please help us improve by providing more information on your experience. Please feel free to contact us at your earliest convenience.

6/10 一般

真實旅客

Ok for a quick nights sleep
Not the best, not the worst.
於 2024 年 2 月住了 1 晚
Staff 於 2024年2月20日的回應
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 很差

Linda

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
There were bugs. Holes in the blankets. Bad.
於 2024 年 2 月住了 1 晚
Staff 於 2024年2月20日的回應
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

6/10 一般

Aaron

於 2024 年 2 月住了 1 晚
Ez 8 motels 於 2024年3月24日的回應
Hello Aaron, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

8/10 不錯

Khawaja nadeem

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Money valued
It was nice & comfortable
於 2024 年 2 月住了 1 晚
Staff 於 2024年2月20日的回應
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 3 晚
Staff 於 2024年2月20日的回應
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 很差

Chelsea

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Spend the money - stay else where. Rooms are not as pictured on the website and there were busy, sketchy activity nearby and sticky carpet. Walls were stained, fun on the headboard. The worst motel we’ve ever stayed in.
於 2024 年 2 月住了 1 晚
Staff 於 2024年2月20日的回應
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 很差

scott

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Gross motel
I checked in and they gave me a dirty room with trash and bed slept in. They were very unacommidating. 6 nights there never cleaned the room once place was filthy.
於 2024 年 2 月住了 6 晚
Staff 於 2024年2月20日的回應
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

4/10 欠佳

Xi

讚好：職員與服務
不滿：整潔度和住宿狀況
One star for the nice staff... Terrible smell, stain on the floor, prepaid wifi... No quilt...
於 2024 年 2 月住了 1 晚
Staff 於 2024年2月20日的回應
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

10/10 優異

Monica

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Good price for what you get
於 2024 年 2 月住了 1 晚
Staff 於 2024年2月20日的回應
Thank you for the 5-stars! Hope to see you again soon!