My "non-smoking" room smelled like a lit cigarette!
Cara S
2024 年 4 月入住 1 晚
2/10 糟糕
Cameron
2024年04月15日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The front desk staff were not personable at all. After walking into the room there was a very strong smell of weed. I went back to the front desk to see if they could transfer me to another room or get a refund. They said there were no available rooms and that security would have to go up to the room to see if I was eligible for a refund. That was fine with me and I said I was going to call my girlfriend who was in the room at the time and let her know someone was coming up. After not getting a refund and leaving, my girlfriend told me that security walked into the room with no warning. No knock, nothing. They barely inspected the room, and treated my girlfriend like she was an animal. Never going back to this hotel.
Cameron
2024 年 4 月入住 1 晚
10/10 超赞
Matthew
2024年04月15日
满意:清洁度、员工和服务、住宿条件和设施
Matthew
2024 年 4 月入住 3 晚
2/10 糟糕
jeremy
团体旅客, 商务旅客
2024年04月14日
不满意:清洁度、员工和服务、住宿条件和设施
Horrible place to stay
jeremy
2024 年 4 月入住 1 晚
2/10 糟糕
Walter
2024年04月8日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were complete pricks
Walter
2024 年 4 月入住 3 晚
2/10 糟糕
Woodee
团体旅客, 商务旅客
2024年04月8日
不满意:清洁度、服务设施、住宿条件和设施
Not worth the price
Woodee
2024 年 4 月入住 1 晚
6/10 一般
Leslie
商务旅客
2024年04月7日
满意:员工和服务,清洁度
It was quiet - the staff was pleasant. They cleaned the room. It’s not the Ritz but there was a night guard so felt very safe as a single person.
Leslie
2024 年 4 月入住 3 晚
2/10 糟糕
Diana
2024年03月29日
不满意:住宿条件和设施,清洁度
The room came with crawling guests.... There was roaches and room had really strong cigarette scent although it was supposed to be a non-smoking room. Immediately went back to the lobby and requested a refund, called expedia which was the site I had booked the room with and explained what had happened, requested refund, and was refunded within a couple of days.