Salt Lake City Pioneer Park Hotels

"Don’t stay here if you can help it. I stayed in what they call a “deluxe room”, but the walls were nasty, the baseboards had gunk all over them, the bathroom door had a hole in it like somebody punched it, paint was chipping on the walls, the glass plate inside the microwave didn’t even fit properly, and the closet light didn’t work. I was only staying for the night so I dealt with it. Upon arriving they charged me a $100 security deposit, said it was refundable and that I would get my money back within 3-7 business days after check out. It’s been well over 7 business days and I have yet to get my money back!!!! TOTAL SCAM!!!"

"Clean"

"Staff was so nice. The hotel was gorgeous an classy. Everything was so clean. Fresh baked cookies which my kids loved and on the last day they each got a toy plush which they loved. The cleaning services daily was also amazing. They did such a good job which made our stay so comfortable. The lobby was also great downstairs to unwind and grab a cocktail. Fantastic stay. "

"Lola at the front desk is a gem! She’s very customer focused. "

"I love this hotel but some of the garden rooms really need updating. "

"I had no hot water in the room. I was there for one night and really could of used a shower but could not because the hot water heater wasn't working. "

"I remember staying at this hotel roughly four years ago, and then it was amazing. The staff was amazing, the room quality was perfect, no issues. This year was different. The gentleman at the front desk was not very friendly or approachable, the bathroom in our room was not tiled properly and felt like it was going to break, the fridge in the room was not great (it had dents and the freezer part of the fridge did not work), and there was mold in the windows. I hate leaving a negative review to a hotel franchise I really enjoy, but I will not be coming back here in the future."

"Room was amazing. We werent allowed to play music past 10 due to “noise” but it says they have noise cancellation rooms ? Staff was very unprofessional, rude, and disturbing. "

"Close to Delta Center"