Hotel is understaffed . Staff was friendly and courteous. But it took three hours to get a roll of toulet paper, individual that came up to make up the pull out couch had no clue what he was doing and to get out car from valet we had to wait 30 minutes. For what we paid the service was not up to par. Rooms were adequate but nothing spectacular.
Elena
於 2025 年 7 月住了 2 晚
10/10 優異
Gayla
2025 年 7 月 24 日
讚好:整潔度、職員與服務和住宿狀況
Nice suite, very nice breakfast!
Gayla
於 2025 年 7 月住了 1 晚
2/10 很差
Anwesha
2025 年 7 月 22 日
不滿:整潔度和職員與服務
Hi- I stayed in Embassy Suits on July 19, and it was horrible, the check in took so long, because there was only one person on the desk, the bathroom shower made sounds as if the shower head is going to fall off and also there was poop stain in the toilet. The food area was smelly.
Anwesha
於 2025 年 7 月住了 1 晚
10/10 優異
Rochelle
家人同遊
2025 年 7 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A great location downtown, with lots of restaurants and shopping in walking distance. Room was clean, comfortable, and spacious.
Rochelle
於 2025 年 7 月住了 1 晚
4/10 欠佳
Enrique
2025 年 7 月 20 日
不滿:職員與服務和住宿狀況
No room service available with poor excuse. Having the reception at the 25th floor is really inconvenient. The rooms are very noisy because of the air conditioning fron the buildings around. Homeless and drug people all around.
Enrique
於 2025 年 7 月住了 2 晚
8/10 不錯
Melissa
2025 年 7 月 19 日
讚好:整潔度、職員與服務和住宿狀況
Nice if looking for downtown stay. Awkward trying to find front desk as it’s in the top floor of building shared with an office building. So that was a little confusing at first. You can tell it’s been a while since they have updated things. While still modern, several things in room was showing wear and tear and shower could use a deeper scrub at grout areas and re-grouted and seemed a bit scummy. Staff were super friendly though and fun views of the city.
Melissa
於 2025 年 7 月住了 1 晚
10/10 優異
John
家人同遊
2025 年 7 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient to PNC Park, clean and updated 1909 historic landmark
John
於 2025 年 7 月住了 1 晚
10/10 優異
Debbie (Shelton)
家人同遊, 寵物同遊
2025 年 7 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A lot of homeless people
Debbie
於 2025 年 7 月住了 1 晚
4/10 欠佳
Charles
2025 年 7 月 6 日
Charles
於 2025 年 3 月住了 1 晚
10/10 優異
Angelica
家人同遊, 寵物同遊
2025 年 7 月 4 日
讚好:整潔度、設施服務和住宿狀況
I like that the staff was friendly and polite. I also like the size of the room as well as the buffet breakfast. Something I did not like was that the air conditioner filter was a little dirty. Another thing that I like is that the Hotel is pet-friendly.
Angelica
於 2025 年 6 月住了 2 晚
2/10 很差
Joel
家人同遊
2025 年 7 月 1 日
不滿:整潔度、設施服務和住宿狀況
If you like a hotel where the staff doesn’t give a crap, half the items in your room don’t work, the ac will not turn down far enough to keep the humidity out of the room and you can watch homeless people and drug deals right outside the entrance then this is your place. And all for $300 a night. If not then a super 8 would be better.
Joel
於 2025 年 6 月住了 3 晚
10/10 優異
jack kent
2025 年 6 月 26 日
讚好:住宿狀況
jack kent
於 2025 年 6 月住了 5 晚
10/10 優異
Margaret
家人同遊
2025 年 6 月 26 日
讚好:整潔度、設施服務和住宿狀況
Nice hotel. Lobby on 25th floor - somewhat strange but otherwise good stay
Margaret
於 2025 年 6 月住了 1 晚
10/10 優異
Robert
2025 年 6 月 25 日
Robert
於 2025 年 5 月住了 1 晚
10/10 優異
Darnielle
伴侶同遊
2025 年 6 月 20 日
讚好:整潔度、設施服務和住宿狀況
I had a great stay nice rooms!! Plus I could watch apps like Netflix Disney plus and Tubi. Comfort beds!
Darnielle
於 2025 年 6 月住了 2 晚
10/10 優異
Mike
2025 年 6 月 19 日
As advertised
Mike
於 2025 年 6 月住了 2 晚
10/10 優異
Tengis
2025 年 6 月 15 日
讚好:整潔度、職員與服務和住宿狀況
Tengis
於 2025 年 6 月住了 1 晚
10/10 優異
Marianne
2025 年 6 月 9 日
讚好:整潔度和住宿狀況
Marianne
於 2025 年 6 月住了 2 晚
8/10 不錯
Jakki
家人同遊
2025 年 6 月 9 日
讚好:整潔度、設施服務和住宿狀況
Liked they were very accommdating with early check in and room was very spacious.
Jakki
於 2025 年 6 月住了 1 晚
10/10 優異
brian
2025 年 6 月 8 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice room. Comfortable bed. Nice breakfast
brian
於 2025 年 6 月住了 1 晚
4/10 欠佳
Walter
家人同遊
2025 年 6 月 8 日
The couch in our room was broke down, slide downhill when sat on. They finally brought us a chair to sit on but one of us was suppose to sleep on sofa bed (in couch). The 2 beds were lumpy and also uncomfortable. The air conditioner was loud, it rattled, banged ect… They wouldn’t even give us another room. We stayed for 6 days and was so uncomfortable, not 1 good nights sleep. The hotel itself was ok but furnishings/air conditioner in room were ready for the garbage. Never again.
Walter
於 2025 年 6 月住了 6 晚
2/10 很差
Ashley
多人同遊
2025 年 6 月 2 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
We arrived at the hotel and was told to go to the 25th floor for check in. We went up to the 25th floor where we were told that there was no room us there. Something about a flood or something. They sent us down the street to a Westin hotel where we only got a 2 queen bed room not the large suite like i had reserved at the Embassy hotel. I expect to get a full refund for my stay? All of this also made us late to the concert that we drove 4 hours away to go to? Please advise who i need to reach our with future information to get my reimbursement??
Ashley
於 2025 年 5 月住了 1 晚
10/10 優異
Laura
多人同遊
2025 年 6 月 2 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The check in was easy the breakfast was great only problem was it took about an hour to get our car from valet