6/10 一般
Mazin
与家人出行
2025 年 11 月 1 日
The room was in good condition but the night staff lady at the front desk was horrendous. Unhelpful, not at her desk, lying on the couches while drinking a beer. She was rude and even threatened to call the police on us to kick us out for asking for bottles of water. She was intimidating my wife and son at the front desk. I have never experienced anything so terrible in all of my years travelling all over the world and staying at hotels. This was the worst experience we’ve ever had and not to mention our room was not ready for us when we tried checking in at 3 we had to wait several hours as did all of the other customers. I would never recommend your hotel to anyone I know and I certainly would never stay at your hotel when I visit Pittsburgh again. Thank you
Mazin
2025 年 10 月入住 1 晚