普拉森提亚希尔顿酒店

“Gold”

“room was clean and view from there was good. I checked in late and the receptionist came out from a room (may be he is in sleep mode). He checked me in a room for handicapped so I had to go back and asked for another one. He forgot to give me breakfast vouchers. Hotel is old and maintenance work is being done. Noise from work, and carpark exit was changed without clear guide.”

“房間地氈非常污糟需要清洗 每天保潔員 及職員態度 非常惡劣 每天早上8時30分就敲門叫開門清潔 房間電視遙控設備 落後非常難找頻道沒有清晰指示要自己慢慢學習怎樣找到 找尋向職員前台反映房間的問題 沒有完善的解決 拒絕呼叫房間客戶服務部經理過嚟接受我的投訴 和諮詢服務劣質態度劣質 切勿推介任何人 入住這間酒店 美國加州 San Gabriel hilton酒店 very terrible service and very dirty carpets”

“very clean, large room, convenient ”