Pontons Spa Hotel

"Rooms were clean, resort is well laid out, views are lovely, pool and games room was great for the kids. Beds were comfortable. Despite all this the hotel hasn’t really understood that people need coffee in the morning. The resort is off the beaten path so you can’t just pop out and get one. The kitchenette is equipped with a coffee maker but only two pods (for four guests) are provided. After using those we asked if we could get/pay for more pods and we could not. We asked if we could buy coffees from the restaurant/breakfast buffet, and again we could not. This is something that should be addressed by the hotel - modern hotels should have some access to coffee for guests. Front staff told us there was nothing she could do for us (even though there are clearly pods and fresh coffee on site). Disappointing to say the least. "

"This was a WOW experience that exceeded our expectations in every way. We got a king bed room with a balconey - no great view but it was a very roomy comfortable bed, nice to have the outside space and the WC was good. Also nice to have a good sized closet as we stayed 5 nights. Staff were outstanding from reception to housekeeping to rooftop bar to breakfast room. Always cheeful and friendly. The WOW parts: right across from the beach in the Old Town of Sitges - perfect location. Breakfast buffet was outstanding - super variety, always fresh and constantly kept tidy, replenished. We def over-indulged! You can eat inside the main dining room, in the room overlooking the patio, or out on the patio. The hydro massage pool was super warm with lots of massage options - a real treat! The rooftop bar has a fanastic views of the beach, the Med, and the main waterfront street. Drinks are very reasonable and since it's limited to guests we always found a spot. We also took advantage of their luggage storage after checking out. Convenient: tons of great bars, restaurants, cafes all around, an easy walk to the museums, and less than a 10 minute walk from either the train station or the Airporter express bus (30 min from terminal to Sitges!) Absolutely will return! Thank you to everyone at Platjador! "

"Clean, very good location, very good breakfast"

"Perfect for a business trip to barcelona"

"Everything was good except they really are tough on late check out. They couldn’t even consider even a half an hour extension."

"Room very poor, staff not courteous property infected by mosquitoes. Terrible experience "

"DO NOT BOOK THROUGH EXPEDIA! They are liars, I booked this hotel very far in advance with enough time to modify but neither expedia or the hotel would modify the reservation. They kept blaming each other until I eventually had to pay for the entire stay and was no longer allowed to modify. The hotel let me know this was a common occurence via expedia. The hotel was subpar and I would not stay there again."

"Beautiful scenery/ocean views, professional and friendly staff and very helpful. Many restaurants in the areas. "

"Oh my goodness this was an amazing night with lots of traditional food to taste and the staff and especially the owner was amazing. The room was fantastic and soo clean. We stumbled on this quaint hotel and would most definitely stay again if ever in this part of the world. "