8/10 不錯
Couson
2019年7月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
There has bit conflict with hotel when we check in, we through Hotel.com booking 1 room 3 adults 2 nights but the hotel tell us the room is for 2 adults & 1 child under 12, we need tp pay extra 30P fro 1 night. I spend more than1 hours with IDD, email to contact Hotel.com hotline ask for assistant but he reply me to pay extra 60P to hotel, I don't agree & the Hotel.com staff need to seek for Manager advice but finally no reply from Hotel.com. Last we talk to hotel senior staff & finally no need to pay extra to stay.
Couson
於 2019 年 7 月住了 2 晚