「I waa almost denied accommodation with an unusual excuse that they are repairing the room i was suppose to be in. The receptionist Chigozie wanted to find an alternative hotel for me. I have to stand and argue with him for about an hour before all of a sudden, there was a room for me. I think I got a lower room than i paid for!」
「This place is a great, fun, hip place. Great location. Clean rooms , pool is lovely and lovely, friendly staff. Great view of the River near the pool at night. The reason I have 4 out of 5 is because the dining service needs to improve. There was not a proper menu to order dinner from the vip lounge upstairs at night. Waiter did not know enough about the cuisine to help tell us what the ingredients were in the dishes. My cousin order Egusi soup with protein just beef. Unfortunately, the chef put...
「Large spacious room. The lightning needs improvement as no dim lights. Clean all round. Not soundproof as could hear voices and loud music.
Helpful staff at reception,bar ( miracle) and eating 2 separate dinning areas were ideal for local dishes and continental」
「My stay started on a frustrating note when I was moved to a newly opened wing of the hotel without prior notice, and unfortunately, the staff at the new wing had not been informed of the transfer. Since my reservation was still tied to the original building, the check-in process became unnecessarily confusing and time-consuming. That said, the staff remained warm, courteous, and genuinely apologetic throughout the ordeal. Once the communication issues were resolved, everything was sorted out...