「YOUR SHOWERS ARE SLIPPERY. YOU SHOULD COAT THEM WITH AN ABRASIVE OR SUPPLY A RUBBER MAT.
ALSO YOUR SHOWERS SHOULD ALL HAVE A GRAB BAR FOR DISABLED OR UNSTEADY GUESTS.
YOU ARE RISKING INJURY OF YOUR GUESTS IN THE SHOWER!!!」
「My room was the first room in the corridor. The corridor was having a door which was heavy. Each time people came in or went out through the corridor, the door slamming loudly. One morning, other guests might need to catch a very early morning flight, and woke me up. Other than the door all other things were good. Staff were friendly.」