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Portland Inn & Suites

2.5 star property
Hotel in Portland with 24-hour fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Portland Inn & Suites

Exterior
1 bedroom, desk, laptop workspace, iron/ironing board
Lobby
1 bedroom, desk, laptop workspace, iron/ironing board
Lobby
SureStay Plus Hotel By Best Western Portland Route 52 West welcomes guests with complimentary breakfast, a cozy bar for evening relaxation, and WiFi in public spaces. Attentive staff ensures visitors have everything they need during their stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
The current price is HK$449
HK$524 total
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed
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About the area

Map
9239 Highway 52, Portland, TN, 37148

What's nearby

  • Sumner Crest WInery - 3 min walk - 0.3 km
  • Kentucky Downs - 6 min drive - 7.5 km
  • Kenny Perry's Country Creek Golf Course - 9 min drive - 14.3 km
  • Cold Springs Museum - 11 min drive - 11.6 km
  • Grand Ole Opry - 41 min drive - 64.4 km

Getting around

  • Nashville International Airport (BNA) - 42 min drive

Restaurants

  • ‪Portland Pizza & Pub - ‬8 min drive
  • ‪KD Cafe - ‬6 min drive
  • ‪Flying J Travel Center - ‬7 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Taco Bell - ‬7 min drive

About this property

Portland Inn & Suites

Property highlights
At Portland Inn & Suites, you can look forward to laundry facilities, a bar and a 24-hour gym. In addition to a 24-hour business centre and a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Express check-in, multilingual staff and a 24-hour front desk
  • ATM/banking services, a lift and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 60 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 42-inch Smart TVs with cable channels
  • Separate sitting areas, mini fridges and microwaves

Similar properties

Fitness facility

Baymont by Wyndham Franklin

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very good, 1,029 reviews
The price is HK$436
HK$481 total
includes taxes & fees
1 Dec - 2 Dec
Baymont by Wyndham Franklin

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Property is also known as

SureStay Plus Hotel By Best Western Portland Route 52 West Hotel

Frequently asked questions

Does Portland Inn & Suites have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Portland Inn & Suites?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Portland Inn & Suites on 3 Nov 2025 start from HK$449.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Portland Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Portland Inn & Suites?

Self-parking is free at this property.

What time is check-in at Portland Inn & Suites?

Check-in begins at 3:00 PM.

What time is check-out at Portland Inn & Suites?

Checkout is at 11:00 AM.

Where is Portland Inn & Suites located?

Situated in Portland, this hotel is steps from Sumner Crest WInery and within 6 mi (10 km) of Kentucky Downs and Cold Springs Museum. Kenny Perry's Country Creek Golf Course and Cross Plains City Hall are also within 9 miles (15 km).

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Reviews

Portland Inn & Suites Reviews

7.4

Good

7.4

Cleanliness

7.2

Amenities

8.2

Staff & service

7.6

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 133 out of 313 reviews
Rating 8 - Good. 57 out of 313 reviews
Rating 6 - Okay. 43 out of 313 reviews
Rating 4 - Poor. 25 out of 313 reviews
Rating 2 - Terrible. 55 out of 313 reviews

Reviews

10/10 Excellent

Swapnil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place to stay
Stayed 2 nights in Sep 2025

10/10 Excellent

darrin

Liked: Cleanliness, staff & service, property conditions & facilities
Just what you need Owners are nice to work with
Stayed 5 nights in Sep 2025

10/10 Excellent

ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Place To Stay....
Stayed 1 night in Mar 2025

2/10 Terrible

Zachary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room had bed bugs had to get my daughters up and out of bed at 2 am
Stayed 1 night in Sep 2025

10/10 Excellent

salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Met our needs.
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and clean and staff was very friendly, breakfast was amazing I never been to a hotel that served such good breakfast. the poor was down and business area and some areas and bathrooms where out of order but overall very decent and I enjoyed my stay
Stayed 2 nights in Mar 2025

4/10 Poor

marvin

Liked: Property conditions & facilities
Didn't like smell, at night grill was so busy we couldn't find a parking spot. Says it has a pool and we were told the pool has been out of service for a long time with no intentions of repairing it. Third floor carpet stained and dirty. Room was nice in general. If you come back to room at night good luck finding parking.
Stayed 4 nights in Jun 2025

8/10 Good

Kyleene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay here again

We booked 2 rooms for the night while traveling home from vacation. The rooms were clean and comfortable, if a bit worn. The breakfast was what I'd call a Continental breakfast, as there were no waffles, or hot items. For that reason we didn't eat breakfast there. The staff was great. We wanted to make a change in one of the rooms and it wasn’t a problem at all. They were accommodating and very friendly!
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lady at checkin was very pleasant. Room was clean, bathroom was clean, beds are comfortable. This was large room, temperature was perfect. Hotel is easy off highway, restaurant next to hotel. Nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant next door to the property was convenient.
Stayed 1 night in Jun 2023

8/10 Good

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities
The room was fine. when the sofabed was pulled out, you could not walk through the room, which was inconvenient. Otherwise the room was fine.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Will absolutely stay again!! No complaints
Stayed 1 night in May 2024

10/10 Excellent

Danielle

New property. Very clean
Stayed 12 nights in Nov 2024

8/10 Good

John

Liked: Staff & service, property conditions & facilities, room comfort
Nice clean room and comfortable bed.
Stayed 1 night in Jul 2023

8/10 Good

Amber

Liked: Staff & service, amenities, property conditions & facilities
We needed a place for some shut eye on our way to vacation. Rooms were big, hotel was quiet and beds were comfortable. Biscuits and gravy for breakfast were a plus, too.
Stayed 1 night in Oct 2023

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Front desk staff was fabulous. Very informative about attractions in the area. Bathrooms are in desperate need of upgrades, but beds were very comfortable!
Stayed 2 nights in Sep 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Just typing to get the minimum.
Stayed 1 night in Nov 2024

2/10 Terrible

Kristy

Disliked: Cleanliness, amenities, property conditions & facilities
Believe the bad reviews - We gave this hotel the benefit of the dought. POOL IS CLOSED. 0 up keep on this hotel. Went up to the room - just GROSS - cob webbs in the coner, gross stain on the couch (blood or poop), beds looked messy, had prints on the wall behind the bed, refrigerator was gross and sticky. The entire hotel smelled bad.... the room smelled moldy. We just could not stay and feel good about it.... we checked out and left waiting for a refund. - the guy who check us in was friendly.
Stayed 1 night in Mar 2025

4/10 Poor

Chelsea

Disliked: Cleanliness, amenities, property conditions & facilities
There was no microwave in the room but the room description stated there would be. The pool was closed. There was toilet paper or tissue stuffed in the eyehole of the door. They ran out of breakfast. The couch in the room was so dirty it looked like some type of reddish brown stains all over it, with a ton of crumbs between the cushions. The mini fridge had a hole in it. The whole building inside smelled awful. Sounded like the guests above us were bowling all night.
Stayed 1 night in Mar 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very good, polite and friendly. Breakfast was decent. However the bathroom door frame in our room was moving 2” in and out. And the door itself didn’t latch. The bathroom sink barely drained, and the hair dryer was throwing sparks out.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our one night stop halftime way between our departure and destination points. I thought the hotel was clean and staff was very friendly. We enjoyed the hot breakfast as well. The room we stayed in didn’t seem to be renovated as the main areas are f the hotel, but it wasn’t a deal breaker. We were happy they were able to accommodate 6 people in one room with a sleeping sofa. Will stay again if traveling that way.
Stayed 1 night in Aug 2022

8/10 Good

debbie

Liked: Cleanliness, staff & service, property conditions & facilities
rooms were a bit outdated.
Stayed 1 night in Jul 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could have been better options for breakfast. Biscuits and gravy only hot food. Missing TV remote.
Stayed 1 night in Apr 2023

4/10 Poor

Dolores

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor communication by staff regarding carpet cleaning the morning of check-out. The air in room was turned off at check-in despite it being 90 degrees outside.
Stayed 1 night in Sep 2024