外觀

貝斯特韋斯特斯普拉斯樸茨茅斯套房酒店的評價

2.5 out of 5
貝斯特韋斯特斯普拉斯樸茨茅斯套房酒店
580 US Highway 1 Bypass, Portsmouth, NH

評價

7.4

不錯

10 分評分,優異;1001 則評價中有 277 則" "
8 分評分,不錯;1001 則評價中有 357 則" "
6 分評分,一般;1001 則評價中有 205 則" "
4 分評分,欠佳;1001 則評價中有 93 則" "
2 分評分,很差;1001 則評價中有 69 則" "

7.8/10 

整潔度

7.8/10 

職員與服務

7.2/10 

設施服務

7.2/10 

住宿狀況

7.0/10 

環保程度

評價

8/10 不錯

Hai

讚好:整潔度和職員與服務
於 2022 年 3 月住了 5 晚

8/10 不錯

PINGLIANG (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pretty good overall
very convenient located, close to Portsmouth with a pretty nice restaurant next door. Free coffee every morning to midnight. Overall is good, but the fitness center is not so well equipment - only two running machines.

2/10 很差

EON ELECTRICAL

不滿:職員與服務、設施服務和住宿狀況
No hot water and no help at all from management when issue was reported. Not a good place to stay!! We will never utilize this hotel again.
於 2024 年 5 月住了 2 晚
Mark W.-GM 於 2024年5月11日的回應
We are so sorry your stay did not goes as smoothly as it should have for your work in Portsmouth. All of us are sorry the city was doing work on the water lines during your visit. Everyone of us wishes things never need replacing or repairs but unfortunately our city does need to take out old lines and update the infrastructure. Our team would have tried to relocate you but the city work turned off water to the entire building. The workers from the town did feel badly for affecting our guests but they thought by doing the replacement during the middle of the day they would effect the least amount of people. Again, we apologize for the inconvenience.

10/10 優異

Carolyn L

讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect location
於 2024 年 4 月住了 3 晚
Mark W.-GM 於 2024年5月3日的回應
We appreciate you letting everyone know about your terrific experience at our hotel. Our team is grateful you choose our hotel for your visit to Portsmouth. A lot of our guest enjoy the wonderful values and services we offer for our guests. Everyone of us hopes to see you again soon. Safe travels.

10/10 優異

Jesse

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Easy check in. Clean room. Thumbs up.
於 2024 年 4 月住了 1 晚
Mark W.-GM 於 2024年4月28日的回應
Thank you for taking the time to let everyone know about your great experience at our hotel. Our entire team appreciates you mentioning the easy check-in and clean room. Everyone of us works hard to try to make sure each and every guest has an enjoyable stay. Please come back soon.

8/10 不錯

Monique

多人同遊
讚好:職員與服務和設施服務
Staff was great
於 2024 年 4 月住了 1 晚
Mark W-GM 於 2024年4月25日的回應
Our team is thrilled you enjoyed your stay at our hotel. Everyone one of us appreciates you taking the time to mention we were great. We all hope you will come back to see us again soon. Safe travels.

8/10 不錯

Robert

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very convenient location easy on/off I95. Clean no frills hotel. Friendly and helpful staff.
於 2024 年 4 月住了 1 晚
Mark W-GM 於 2024年4月23日的回應
Thank you for taking the time to let everyone know about your stay. Our team really appreciates you giving them a shout out for their friendly and helpful attitude. Please come back and see us again soon. Safe travels.

6/10 一般

candace

伴侶同遊
讚好:職員與服務和設施服務
不滿:整潔度
Decent location but very limited parking. Room was not ready when we arrived to check-in at 1700 the first night; had to wait two hours. Ants were in our bathroom the entire four day stay. Beds were comfy as well as a lot of assorted bed pillows. Toiletries were good as well as the kcups for the Keurig coffee pot in the room. The AC unit and small refrigerator in the room were quiet, unlike some really loud ones I've encountered in the past. Staff was friendly but the motel itself is very old and needs some updating. I would recommend if you are looking for a decent and comfortable stay for a few nights but if you're looking for a fancy stay, this is not it. Room could've been cleaned a bit better for my taste. I found a vitamin on the floor by the bed and as I said the bathroom had ants which I did mention to the desk clerk. Lastly, I prefer hard flooring versus carpet in rooms as I only imagine how dirty it is.
於 2024 年 4 月住了 3 晚
Mark W-GM 於 2024年4月16日的回應
Thank you for staying with us for your visit to Portsmouth. We appreciate you choosing our hotel. Unfortunately, your trip did occur a natural disaster that caused power outages for thousands and thousands of people in the New Hampshire and Maine area. Our team worked diligently to provide housing to both the workers trying to restore power and the people that were without power. Thank you for sharing your thorough thoughts and concerns. Everyone of us appreciates you mentioning our friendliness.

6/10 一般

John

親子同遊
不滿:整潔度和住宿狀況
Found a lot trash under the beds
於 2024 年 4 月住了 1 晚
Mark W-GM 於 2024年4月15日的回應
Thank you for staying with us. We appreciate you choosing our hotel for your visit to Portsmouth. A lot of our guests appreciate the value we offer being close to downtown but not having to pay the downtown rates and additional charges for parking.

10/10 優異

Helen

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Mark W-GM 於 2024年4月3日的回應
Thank you for taking the time to share your experience staying with us. Our team is thrilled you had a great visit. A lot of our guests enjoy our larger, clean and comfortable guest rooms. We all hope you that you will come back to see us again soon.

10/10 優異

Sheena

讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
Staff was amazing, properly itself was run down. My room had broken pieces of furniture and the wallpaper was visibly peeling off of the walls
於 2024 年 3 月住了 1 晚
Mark W-GM 於 2024年3月29日的回應
Our team appreciates your kind words. All of us are thrilled with your comments. We are grateful you choose our hotel for your visit to Portsmouth. We hope you will come back and see us once we have completed our remodel. Safe travels.

10/10 優異

Hailey

讚好:整潔度、職員與服務、設施服務和住宿狀況
Front desk worker was so friendly and helpful
於 2024 年 3 月住了 1 晚
Mark W-GM 於 2024年3月22日的回應
Our entire team appreciates your kind words but especially our Front Desk associates. Everyone of us enjoy welcoming guests to our lovely part of New England. Please come back to see us again soon. Safe travels.

10/10 優異

Amanda M

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Mark W-GM 於 2024年3月12日的回應
We appreciate you choosing our hotel for your visit to the area. Our entire team thanks you for taking the time to let everyone know about your wonderful experience. Please come back to see us again soon.

6/10 一般

Martin

伴侶同遊
Very dated, wallpaper falling of the walls
於 2024 年 3 月住了 1 晚
Mark W-GM 於 2024年3月12日的回應
Thank you for your feedback. Our team works hard to make sure each and every guest has a clean and comfortable visit to our area. We all hope to see you again in the near future after we have completed our remodel.

8/10 不錯

Eugene

多人同遊
讚好:整潔度、設施服務和住宿狀況
Good
於 2024 年 2 月住了 1 晚
Mark W-GM 於 2024年2月27日的回應
Thank you for taking the time to let us know you enjoyed staying with us for your visit to the New Hampshire Seacoast. A lot of guests enjoy our area for the terrific sights and fine dining in the downtown district. We hope to see you again soon. Safe travels.

10/10 優異

Angela

讚好:整潔度、職員與服務、設施服務和住宿狀況
Pool was clean and warm
於 2024 年 2 月住了 1 晚
Mark W-GM 於 2024年2月20日的回應
We are all thrilled you enjoyed our pool for your get away. Our team enjoys hosting guests that can take advantage of our amenities. A lot of our guests also love being to eat at The Roundabout Diner and Lounge right next door. Everyone of us hopes to see you again soon. Safe travels.

4/10 欠佳

Christopher

不滿:整潔度和住宿狀況
The sheets were yellowed and not very clean. The hotel room reeked of pot smoke, and the sink and the shower were dirty. Wouldn't recommend it.
於 2024 年 2 月住了 1 晚
Mark W-GM 於 2024年2月22日的回應
I am so sorry you did not enjoy your stay with us. If anything is not meeting your expectations please let us know. We want to make it right while you are staying with us.

10/10 優異

Katty

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Rooms very clean and put together
於 2024 年 2 月住了 1 晚
Mark W-GM 於 2024年2月20日的回應
Our team appreciates your kind words regarding our clean rooms and hotel. Everyone of us works to make sure each and every guest has a clean and comfortable visit. Please come back to soon to explore more of our fantastic area. Safe travels.

8/10 不錯

Heather

讚好:整潔度和住宿狀況
Pleasantly surprised with the room. Only downside was that parking near our room was difficult.
於 2024 年 2 月住了 1 晚
Mark W-GM 於 2024年2月20日的回應
We all appreciate you choosing our hotel for your visit to Portsmouth. Our team was excited to hear you were pleasantly surprised by the room. I apologize you felt parking was not a convenient as you would have liked for your room. Our parking lot can definitely get crowded between the hotel and the award winning local diner.

10/10 優異

Mark

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to highway, simple clean easy
於 2024 年 2 月住了 1 晚
Mark W-GM 於 2024年2月17日的回應
We all appreciate you choosing our hotel and taking the time to let everyone know about your terrific experience. Our team truly enjoys welcoming our guests to the New Hampshire Seacoast. Everyone of us feels like the area has so many wonderful sights and activities.

8/10 不錯

Nicole

讚好:整潔度和職員與服務
The receptionist was helpful and welcoming. Most facilities were excellent with the exception of the back door which doesn’t lock…
於 2024 年 2 月住了 1 晚
Mark W-GM 於 2024年2月15日的回應
Thank you for your kind words about our staff. Everyone of us appreciates you taking the time to mention you enjoyable experience. We all hope you will come back soon. Safe travels.

8/10 不錯

Jason

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Solid place
於 2024 年 1 月住了 2 晚
Mark W-GM 於 2024年2月12日的回應
Thank you for staying with us. We appreciate you choosing our hotel for your visit to Portsmouth. A lot of our guests enjoy our wonderful location just outside of the downtown area of Portsmouth. Everyone of us hopes you will come back soon, maybe when the weather is warmer.

10/10 優異

Liborio

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Mark W-GM 於 2024年1月29日的回應
Thank you for staying with us. We appreciate you taking the time to let us know about your visit to our hotel. A lot of guests enjoy the cleanliness and comfort our team works hard everyday to provide them. Everyone of us hopes you can return soon, our town is even better in the warm weather.

10/10 優異

Christian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Mark W-GM 於 2024年1月27日的回應
Our entire team thanks you for sharing your enjoyable visit to our hotel. We appreciate you choosing us while visiting the New Hampshire Seacoast. Please come back and see us again soon.

10/10 優異

patricia

於 2024 年 1 月住了 1 晚
Mark W-GM 於 2024年1月26日的回應
We appreciate you choosing our hotel and taking the time to let us know you enjoyed your stay. A lot of our guest find our convenient location a great benefit to them. Everyone of us hopes you can return again real soon. Safe travels.

4/10 欠佳

Nathan

讚好:客房舒適度
不滿:整潔度和住宿狀況
Chose another place
The room was not cleaned. There was old recycling in the bin, tissue in the door's peep hole, and hair in the tub and on the walls of the shower. The coffee maker was covered in dust. The chair in the room smelled of a stale ashtray and cheap fruity body spray. Pretty gross. The next morning I could smell gas. I would not recommend.
於 2024 年 1 月住了 1 晚
Mark W-GM 於 2024年1月26日的回應
We are so sorry you did not enjoy your stay. If there is anything not meeting your expectations please let us know. We want to make it right. Our team works hard to make sure every guest has a clean and comfortable stay. If we are unaware of a concern it is harder to address.

4/10 欠佳

Carolyn

於 2024 年 1 月住了 2 晚
Mark W-GM 於 2024年1月23日的回應
We are sorry you did not completely enjoy your stay. If something is not meeting your expectations, please let us know. We want to make it right. Our team is able to assist during your stay but it is hard for us resolve concerns we are not aware of after the fact.

6/10 一般

Mark

伴侶同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
I had to switch to another room because the heater in the first room didnt work and the room was very cold. We had a king size bed and four small twin size pillows. The tv had a remote control that was difficult to use with no instructions.
於 2023 年 12 月住了 1 晚
Mark W-GM 於 2024年1月5日的回應
Thank you for staying with us for your visit to Portsmouth. We are all glad we were able to find you a room that matched your temperature needs. Our team feels bad you had any difficulties with the television remote. Please come back and see us again soon.

10/10 優異

Nathan

讚好:整潔度、職員與服務和住宿狀況
Comfortable
於 2023 年 12 月住了 1 晚
Mark W-GM 於 2024年1月23日的回應
Thank you for staying with us. We appreciate your taking the time to share your opinion of your stay. Our entire team hopes to see you again soon. Safe travels.

10/10 優異

Charles

讚好:整潔度、職員與服務和住宿狀況
.
於 2023 年 12 月住了 1 晚
Mark W-GM 於 2023年12月29日的回應
We are all glad you enjoyed your stay with us. Thank you for sharing your opinion. Our team works hard to make sure each and every guest has a clean comfortable visit to our beautiful area.

6/10 一般

Bernadette

伴侶同遊
讚好:職員與服務和設施服務
於 2023 年 12 月住了 1 晚
Mark W-GM 於 2023年12月26日的回應
Thank you for staying with us for your visit to Portsmouth. We appreciate you choosing our hotel and hope we can see you again soon. Safe travels!!

8/10 不錯

James

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Mark W=GM 於 2023年12月26日的回應
We appreciate your kind review of our hotel and staff. Our entire team enjoys welcoming guests to the beautiful New Hampshire Seacoast. A lot of our guest truly enjoy the wonderful fall weather and colors in the area. Please come back and see us again soon. Safe travels!

10/10 優異

Lori (Chester)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Property could use a bit of update/refresh
於 2023 年 12 月住了 1 晚
Mark W=GM 於 2023年12月26日的回應
We appreciate your kind review of our hotel and staff. Our entire team enjoys welcoming guests to the beautiful New Hampshire Seacoast. A lot of our guest truly enjoy the wonderful fall weather and colors in the area. Please come back and see us again soon. Safe travels!

6/10 一般

Nicole

家人同遊
不滿:住宿狀況
於 2023 年 12 月住了 1 晚
Mark W-GM 於 2023年12月6日的回應
We appreciate you choosing our hotel. Our team tries to make sure all of our guests have a clean and comfortable visit to the wonderful Portsmouth area. If something is not meeting your expectations please let us know. We hope to address any concerns while you are still staying with us.

4/10 欠佳

william

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
Something greasy spilled in the floor in the room making it dangerously slippery Tv not working
於 2023 年 12 月住了 1 晚
Mark W-GM 於 2023年12月6日的回應
Thank you for choosing our hotel. I apologize something spilled on the floor making it slippery. If something is not meeting your expectations please let us know. We want to make it right.

2/10 很差

Hamza

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
No hot water ice machine not working
於 2023 年 12 月住了 1 晚
Mark W-GM 於 2023年12月6日的回應
We do appreciate your insight and opinions. I do apologize the water did not get to a temperature you want quickly enough. As a hotel with 168 rooms we do offer 5 different ice machines in various locations. I'm sorry you were unable to quick ice quickly enough for your needs.

6/10 一般

wayne

notthing great about the stay. I was charged $23 for early check-in which I think is criminal and I am contesting it. Won't stay in a BW again
於 2023 年 10 月住了 1 晚
Mark W-GM 於 2023年10月31日的回應
Thank you for staying with us. We appreciate you choosing our hotel. Our team is sadden to hear you do not wish to stay with us again. Everyone of us works hard to welcome people to the area. Unfortunately, even with well established and documented time frames guest will request additional services for no additional cost. For instance, if you arrive the night before your reservation do you believe you should not have to pay for the extra 16 hours since no one else is using the room you reserved before you arrive. I am glad we were able to accommodate your request for more than 20% extra service. Safe travels.

10/10 優異

Aisling

於 2023 年 9 月住了 1 晚
Mark W=GM 於 2023年10月25日的回應
We appreciate your kind review of our hotel and staff. Our entire team enjoys welcoming guests to the beautiful New Hampshire Seacoast. A lot of our guest truly enjoy the wonderful fall weather and colors in the area. Please come back and see us again soon. Safe travels!

6/10 一般

Cheryl

伴侶同遊
Sliding glass door not very secure
於 2023 年 10 月住了 1 晚
Mark W=GM 於 2023年10月16日的回應
We appreciate you choosing our hotel for your visit to Portsmouth. Our entire is glad you had a clean, comfortable and safe visit with us. The sliding doors at our hotel have a three point system of locking. I apologize if you did not feel like that was very secure. Please let us know on your next visit if you would like to stay on a higher floor.

4/10 欠佳

David & Rachael

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Very outdated and an odd design to the hotel inside. Staff wasnt overly friendly and the fitness center needs a renovation and new equipment that safely runs.
於 2023 年 10 月住了 3 晚
Mark W-GM 於 2023年11月8日的回應
We appreciate your insight and opinions. Our team agrees the design might seem odd because we are a classic New England building that has been added to and expanded over the years due to the fact we are in a terrific location. Everyone of us will enjoy when we complete our remodel as we are constantly trying to improve for our guests.

10/10 優異

Meg

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚
Mark W-GM 於 2023年10月15日的回應
Our entire team is glad you enjoyed your stay at our hotel. We appreciate you letting people know about your positive experience. A lot of guests appreciate our location and value. Please come back soon.

10/10 優異

Amelia

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Mark W=GM 於 2023年10月9日的回應
We appreciate you taking the time to review your stay at or hotel. Everyone of us is glad you had such an enjoyable stay. Our team works hard to make sure everyone has a clean and comfortable stay. Please come back and see us soon. Portsmouth has a lot of great place to explore. Safe travels.

10/10 優異

Renee

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚
Mark W-GM 於 2023年10月7日的回應
We are so glad you had an enjoyable stay. Our entire team has fun welcoming guests to our beautiful area.

6/10 一般

Paul

不滿:職員與服務和住宿狀況
Felt old and outdated. I arrived at 2 and thought maybe I would check in a little early. Check in is at 4pm. They offered to check me in early for a $23 fee. Not worth it so came back at 4. It’s a good one night stop hotel on budget.
於 2023 年 9 月住了 1 晚
Mark W-GM 於 2023年10月4日的回應
Thank you for staying with us. We appreciate you choosing our hotel for your visit to Portsmouth. Our team is always working to improve our facilities and make the hotel better for our guests. Everyone of us appreciates your insights. We certainly understand your request for additional services for free. I am sorry we were unable to change just one part of our agreement.

8/10 不錯

Katharine

讚好:整潔度和職員與服務
The staff was excellent. The diner attached to the hotel was also excellent.
於 2023 年 9 月住了 4 晚
Debbie 於 2023年9月26日的回應
So glad you enjoyed your stay us!Thank you for being our guest!

2/10 很差

Jenny

家人同遊
不滿:設施服務
The worse hotels I’ve ever stayed at. Wish I could give it negative stars. Very old, dirty, and smelly. I did not stay. Even after changing rooms. There’s no way I was going to stay at that dirty place with my 1yr old. That hotel needs serious renovations.
於 2023 年 9 月住了 2 晚
Mark W-GM 於 2023年9月27日的回應
We are so sorry you did not like our facilities. Our team works hard everyday to make sure all of our guests have a clean and comfortable visit. If something is not meeting your expectations please let us know. We want to make it right.

4/10 欠佳

Victoria (Mt. Sinai)

伴侶同遊
讚好:整潔度
不滿:設施服務和住宿狀況
need a renovation
於 2023 年 9 月住了 2 晚
Mark W-GM 於 2023年9月10日的回應
Thank you for staying with us for 2 nights during your visit to Portsmouth. We appreciate you choosing our hotel. If anything is not meeting your expectations, please let us know. We want to make it right.

4/10 欠佳

Jonathan

家人同遊
讚好:整潔度、職員與服務和設施服務
The person at the front desk was polite about it but I was very disappointed when I showed up at 1pm to see when the room would be ready. To my surprise it was already to check in and the key were paper clipped to my folio but I was told that I’d have to pay an additional $23 to check in before 3pm. This was on top of the already exorbitant rate of $340/night. It was a holiday weekend and I understand that the market rate is going to be higher than normal but the room clearly states that the maximum rate for that room is $300, and then to be asked for an additional $23, seemed absurd.
於 2023 年 9 月住了 1 晚
Mark W-GM 於 2023年9月4日的回應
We appreciate you choosing our hotel for your visit to Portsmouth. I am sorry you were very disappointed in the additional charges for altering your original reservation. Our hotel policies on the website do state there may be a fee for an early arrival. The entire travel industry does charge fees for changes to reservations. We appreciate your opinion but we are unaware of businesses that do not charge for additional services upon request. Our team has no problem selling you extra services and/or but they are not complimentary.

8/10 不錯

Susan

於 2023 年 9 月住了 1 晚
Mark W-GM 於 2023年9月27日的回應
We are all so glad you enjoyed your stay. Everyone of us appreciates you choosing our hotel for your visit to Portsmouth. Our team is working hard to make improvements everyday. Please visit us again soon.

10/10 優異

Michael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Mark W-GM 於 2023年9月1日的回應
Our entire team is so glad you enjoyed your stay with us. Everyone of us enjoys welcoming guests to the New Hampshire Seacoast. A lot of our guests enjoy our convenient location and the value of not being downtown gives them. We hope to see you again soon. Safe travels.