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Hotel Puerto Azul

2.0 star property
Hotel with full-service spa, near Lago Martianez Swimming Pools

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Puerto Azul

View from property
Front of property
Down duvets, minibar, in-room safe, desk
Daily buffet breakfast (EUR 10 per person)
View from room
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Spa
    SpaSpa
  • Housekeeping
    HousekeepingHousekeeping
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Free WiFi
    Free WiFiFree WiFi

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Del Lomo, 24, Puerto de la Cruz, Santa Cruz de Tenerife, 38400
  • Popular LocationPlaza del Charco3 min walk
  • Popular LocationLago Martianez Swimming Pools15 min walk
  • Popular LocationLoro Park17 min walk
  • AirportTenerife (TFS-Tenerife South)78 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Exceptionnel! Chambre très agréable et fonctionnelle. Situation idéale en ville mais proche des plages. Mon meilleur poi...
Helene
Jun 15, 2024
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Room options

View all photos for Club Double Room

Down duvets, minibar, in-room safe, desk

Club Double Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Double Room

Down duvets, minibar, in-room safe, desk

City Double Room

  • 269 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Down duvets, minibar, in-room safe, desk

Family Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Single Room

Down duvets, minibar, in-room safe, desk

Standard Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Elite Double Room

Down duvets, minibar, in-room safe, desk

Elite Double Room

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double Room

Down duvets, minibar, in-room safe, desk

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the area

Puerto de la Cruz

Hotel Puerto Azul is located in Puerto de la Cruz. San Telmo Promenade and Dock of Puerto de la Cruz are worth checking out if an activity is on the agenda, while those looking for area attractions can visit La Vola and Jardin Aquatico. Botanical Gardens and Pueblo Chico Theme Park are also worth visiting. With snorkelling and windsurfing nearby, you'll find plenty of adventures in the water.
Visit our Puerto de la Cruz travel guideOpens in a new window

What's nearby

  • Plaza del Charco - 3 min walk
  • Puerto de la Cruz Town Hall - 6 min walk
  • Lago Martianez Swimming Pools - 15 min walk
  • Loro Park - 17 min walk
  • Taoro Park - 17 min walk

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 36 min drive

Restaurants

  • ‪Compostelana Plaza - ‬4 min walk
  • ‪Hannen Barril - ‬5 min walk
  • ‪Compostelana - ‬5 min walk
  • ‪Slow Coffee Tenerife - ‬3 min walk
  • ‪Mazaroco - ‬4 min walk

About this property

Hotel Puerto Azul

Property highlights
Close to Lago Martianez Swimming Pools, Hotel Puerto Azul provides a rooftop terrace, a full-service spa and a hot tub. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Multilingual staff, a front desk safe and beach towels
  • Smoke-free property, a vending machine and outdoor furniture
Room features
All guest rooms at Hotel Puerto Azul offer amenities, such as free WiFi and safes, as well as sound-insulated walls and minibars.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, tablet computers and electric kettles

Languages

Dutch, English, French, German, Greek, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 9:00 AM–11:30 AM: EUR 10 for adults and EUR 10 for children
  • Coffee/tea in a common area

Things to do

  • Full-service spa

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Mobile key entry
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - midnight
Guests will receive smart lock details
This property doesn't offer after-hours check-in
Guests are required to download the property's TTLOCK mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Puerto Azul Hotel
Hotel Puerto Azul Puerto de la Cruz
Hotel Puerto Azul Hotel Puerto de la Cruz

Frequently asked questions

Is Hotel Puerto Azul pet-friendly?

Yes, this property allows cats and dogs (limit 1 total).

How much is parking at Hotel Puerto Azul?

This hotel doesn't offer parking.

What time is check-in at Hotel Puerto Azul?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Puerto Azul?

Checkout is at noon.

Where is Hotel Puerto Azul located?

Situated in Puerto de la Cruz, this spa hotel is within a 15-minute walk of Puerto de la Cruz Archaeological Museum and Lago Martianez Swimming Pools. Plaza del Charco and Playa del Muelle are also within 5 minutes.

Hotel Puerto Azul Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 11 out of 14 reviews" "
Rating 8 - Good. 1 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.0/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arpan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Helene, NANTES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionnel! Chambre très agréable et fonctionnelle. Situation idéale en ville mais proche des plages. Mon meilleur point de chute à Puerto. La gentillesse de tout le personnel est géniale
Stayed 4 nights in Jun 2024

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the jacuzzi on the terrace
Stayed 7 nights in Apr 2024

10/10 Excellent

Nauzet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel en calle peatonal. Muy cerca de todo.
Stayed 3 nights in Mar 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

4/10 Poor

Francine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Zimmer waren nicht sauber und das Hotel hat generell keinen sauberen Eindruck gemacht. Bett viel zu kurz, grade wenn man 1,85 ist. Lage war super und das Personal super nett.
Stayed 1 night in Feb 2024

10/10 Excellent

José Ramón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Simo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacuzzi on top floor and sun deck were nice and the staff was very helpful
Stayed 8 nights in Jan 2024

10/10 Excellent

Pascal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr modern renoviert und ausgestattet. Die Dachterasse ist schön gestaltet. In der Lobby gibt es Kaffee und Getränke kostenlos. Das Frühstück ist einfach, aber für den Preis mehr als angemessen. Das Personal ist sehr motiviert und stets hilfsbereit. Man bekommt täglich tips zu Ausflügen, die nicht im Reiseführer stehen und die Zimmer sowie das gesamte Hotel werden jeden Tag perfekt gereinigt. Bei jedem Anliegen stehen die Mitarbeiter sofort helfend zur Seite. Die Zimmer sind etwas speziell, da es kein Standardhotel ist. Das Zimmer mit Terrasse fiel etwas klein aus und es gab wenig Stauraum. Dennoch war alles sauber, es gab ein tolles Badezimmer mit Regendusche und ein sehr gutes WLAN. Parken kann man nicht vorm Hotel, jedoch am alten Hafen kostenlos. Dafür bekommt man eine sehr gute Lage und ist in 2 Minuten am Plaza Charco. Die Lage des Hotels ist ruhig aber zentral.

6/10 Okay

Julisa Judit

Travelled with partner
Liked: Property conditions & facilities
Me gustó mucho la decoración, habitaciones pequeñas y sin vistas hacia afuera del hotel, el jacuzzi estaba muy bien pero siempre ocupado aunque estupendas vistas desde el jacuzzi personal atento y profesional la unica pega es que no habia nadie en recepción desde las 11 de la noche hasta las 7 de la mañana
Stayed 2 nights in Oct 2023