London Queen Mary Hotels

"Very clean would stay there again "

"Everything was excellent! "

"Nice fresh clean room, comfortable bed air con was very loud. Breakfast was goods lots of choice. Bar was great the woman that served us was fabulous she knew her stuff, she was very pleasant and helpful."

"The breakfast choices were plentiful to cater for everyone. The layout was impressive and the food was delicious, well done! "

"friendly staff and clean room. Perfect for 1 night stay. "

"I feel like this hotel has the potential to be lovely but let itself down in the lack of attention to details. If they put as much effort into the customer experience as they did into the slick website and promotional photos it could be really nice. We stayed in a studio and it was average but nothing special. There was a concrete pillar separating the living area and sleeping area but because of still trying to squeeze a corner sofa in there was a very small gap between sofa and wall to squeeze through to get to the sleeping area. This made it a bit hazardous going to the bathroom in the night. The top shelf in the sleeping area for storing clothes, etc. was very dusty. And, only a small thing but the rug was too big for the space. We were only provided with 1 bath towel and half a toilet roll between the 2 of us. When I contacted reception in the morning to ask for more I was told housekeeping weren't in until 10am (check out was at 11am). I was told if I needed them before then I could go down to reception to get some. We had also had issues contacting the hotel in advance of our stay to arrange early check-in (which is abailable for an extra £30) as nobody ever answered the phone and emails went unanswered also. And another irritant, it was a 22-storey building with only 1 smalle (and very slow) working lift, which made just getting up to our room a faff! Overall, it didn't feel great value for money and I wouldn't stay again. "

"Welcoming staff, very good breakfast. However, sourdough bread would have been welcome."

"Room was immaculate, the staff are exceptional. Live music when we arrived which wasn’t expected the staff were helpful and the check in was so quick station is literally next door. Will definitely be back "

"Check it was completed and got stuff in the lift trying to find our room "