「The management was as friendly as they come. The rooms are kinda small and the bathrooms are extremely small. The bed was very hard. Parking is kinda tough when they have trucks with trailers. They were doing some updating so I would like to see it when they finish.」
「The person I talked to on phone to help with my reservations was just the sweetest person ever. Did every thing she could to accommodate my evolving plans. Truly the best customer service ever!」
「We had a great stay! All the staff were friendly and helpful. Check in and check out were easy. All information was provided at check in by a very knowledgeable employee. It was a quiet and peaceful stay.」
「This lodge was very expensive and had beautiful photos online, so I expected a nice, relaxing place to stay while attending a wedding in Taos.
Unfortunately, I was immediately disappointed when I found live roaches in the bathroom of my “Deluxe” room, along with dead roaches underneath the furniture. I requested a full refund, but they explained that because I booked through Expedia, they were unable to issue one. They offered to refund me for one night but told me that if I accepted the refund,...
「We had an amazing stay. All around wonderful service. Wonderful staff that made our stay comfortable and enjoyable.
The food at the Hotel was amazing.」
「Great accomodations, fantastic food, helpful and friendly staff, beautiful property that's close to downtown Taos. I had the Sagrado High Desert spa treatment, which was wonderful. I would highly recommend this resort.」
「The room was clean and all the facilities worked. There was maid service every other day. The included breakfast was pretty standard but decent. No frills, but a good place to stay for the money.」
「We checked in late evening to just have an overnight staycation since we actually live in Ranchos de Taos nearby. The staff member was great at check in. We enjoyed our dinner in the restaurant. Unfortunately, the air conditioner in the room made alot of noise throughout the night & kicked on & off so much we did not get a good night’s rest. We ended up checking out before 6 am the next morning so we could go home & rest. We informed the front desk & she said she would speak to management...