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Chez Elena Guesthouse

2.5 star property
A family-friendly retreat where guests can enjoy spa treatments, rooftop relaxation, and on-site dining while children have their own playground space

Choose dates to view prices

Chez Elena Guesthouse in Hacienda Monjas offers relaxation and family convenience. Unwind in the spa tub, book massages and facials, and enjoy meals at the restaurant. The property features a rooftop terrace, on-site shopping, a coffee shop, and a kids' playground.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for City Studio Suite, 1 Queen Bed

A hotel room with a bed, a TV mounted on the wall, a desk with a telephone, and a window with red curtains.

City Studio Suite, 1 Queen Bed

  • 249 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Single Room

A bedroom with a bed, a nightstand, and a wall-mounted lamp.

Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for City Triple Room, 1 Bedroom, Ensuite

Premium bedding, down duvets, in-room safe, laptop workspace

City Triple Room, 1 Bedroom, Ensuite

  • 193 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi
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About the area

Located in Quito, Chez Elena Guesthouse is in the historical district. Atahualpa Olympic Stadium is a notable landmark, and travellers looking to shop may want to visit Quicentro Shopping and Quicentro Sur Mall. Travelling with kids? Consider Nayon Xtreme Valley and Pasillo Museum. Relax and indulge in the area's hot springs, or seek out an adventure with ecotours and hiking/biking trails nearby. Visit our Quito travel guide
View more Guest houses in Quito
Map
Calle Gonzalo Escudero S1-412, Urbanización Las Orquídeas, Quito, Pichincha

What's nearby

  • A densely populated cityscape with numerous high-rise buildings, a prominent train station, and a mountainous backdrop.
    Parque La Carolina
    20 min drive - 9.3 km
  • Concentración Deportiva de Pichincha
    10 min drive - 5.6 km
  • National Polytechnic School
    12 min drive - 6.0 km
  • General Rumiñahui Coliseum
    12 min drive - 6.0 km
  • Quicentro Shopping
    23 min drive - 23.5 km

Getting around

  • Chimbacalle Station
    10 min drive
  • Cardenal de la Torre Station
    11 min drive
  • Quito (UIO-Mariscal Sucre Intl.)
    62 min drive

Restaurants

  • Las Famosas Tripas De Doña Fabiolita
    7 min drive
  • Vista hermosa 2
    6 min drive
  • Café Mosaico
    7 min drive
  • La Tablita del Tartaro (Av. 12 de Octubre)
    7 min drive
  • Cafeteria
    8 min drive

About this property

Chez Elena Guesthouse

  • Family-friendly guest house near Parque La Carolina
  • A rooftop terrace, shopping on-site and a coffee shop/cafe are just a few of the amenities provided at Chez Elena Guesthouse. For some rest and relaxation, visit the hot tub, and indulge in a facial, a manicure/pedicure or a massage. The on-site restaurant, Chez Elena Restaurant, offers breakfast, lunch and dinner. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking and valet parking
    • Breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
    • Express check-in, supervised childcare (surcharge) and a front desk safe
  • Room features
  • All guest rooms at Chez Elena Guesthouse feature comforts, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Children's books and childcare services
    • Bathrooms with showers and hairdryers
    • TVs with premium channels
    • Stovetops, cookware/dishes/utensils and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 5 km
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: USD 3.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chez Elena Restaurant

Things to do

  • Arcade/game room
  • Children's club
  • Gym
  • Hot tub
  • Library
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's books
  • Children's club (surcharge)
  • Children's toys
  • In-room babysitting
  • In-room washing machine/dryer
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Rooftop terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 1 building
  • 6 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Limited room service

More

  • Access via exterior corridors
  • Dryer
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 5, per pet, per night (maximum of USD 60 per stay), plus a deposit of USD 5 per night
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: from approximately USD 3.50 per person
  • Airport shuttle fee: USD 39 per room (one way)
  • Pet deposit: USD 5 per night
  • Pet fee: USD 5 per pet, per night (maximum USD60 per stay)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not permitted at this property
Parking height restrictions apply

Frequently asked questions

Is Chez Elena Guesthouse pet-friendly?

Yes, Chez Elena Guesthouse allows cats and dogs (limit 2 total). There's a deposit of USD 5 per night and a fee of USD 5 per pet, per night.

How much is parking at Chez Elena Guesthouse?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Chez Elena Guesthouse?

Check-in begins at noon.

What time is check-out at Chez Elena Guesthouse?

Checkout is at noon.

Does Chez Elena Guesthouse provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 39 per room applies.

Where is Chez Elena Guesthouse located?

This family-friendly Quito guesthouse is located in the historical district, within 2 mi (3 km) of Concentración Deportiva de Pichincha, University Andina Simón Bolívar and National Polytechnic School. House of Ecuadorian Culture and Nayon Xtreme Valley are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chez Elena Guesthouse Reviews

8.2

Very good

8.8

Cleanliness

6.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 11 out of 22 reviews
Rating 8 - Good. 5 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

Reviews