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羅利凱瑞假日套房酒店 (IHG 旗下酒店)的評價

3 out of 5
羅利凱瑞假日套房酒店 (IHG 旗下酒店)
5630 Dillard Drive, Cary, NC

評價

8.4

很好

10 分評分，優異；706 則評價中有 335 則" "
8 分評分，不錯；706 則評價中有 230 則" "
6 分評分，一般；706 則評價中有 87 則" "
4 分評分，欠佳；706 則評價中有 33 則" "
2 分評分，很差；706 則評價中有 21 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.4/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

真實旅客

於 2019 年 4 月住了 2 晚

2/10 很差

Mary

讚好：職員與服務
不滿：整潔度和住宿狀況
This property was not great.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月20日的回應
Not sure what the 1 was for?

6/10 一般

Francis (New York)

伴侶同遊
讚好：職員與服務
It was a nice enough hotel for the price, but there were a few maintenance issues: the bathroom faucet was missing an aerator so the water would come flying out of the spout and splash all over, the toilet wouldn't refill with water about 1/2 of the time after it was flushed so you had to remove the tank cover to fix it each time, the shower door didn't close all the way, there was no water in the workout room, one of the elevators broke down during our two week stay. Overall, a decent hotel for the price, but they could do a better job with maintenance.
於 2024 年 5 月住了 2 晚
GM 於 2024年5月20日的回應
Sorry your stay was not that great. We would have moved your room, I'm not sure if you told someone or not.

10/10 優異

Cynthia

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
GM 於 2024年5月15日的回應
Thank you for your review. Please come back and see us soon.

10/10 優異

Anthony Henry

讚好：整潔度、職員與服務、設施服務和住宿狀況
Efficient helpful staff. Cooked food at breakfast was cold
於 2024 年 4 月住了 7 晚
GM 於 2024年4月30日的回應
Thank you for your review. Please come back and see us soon.

4/10 欠佳

dan

於 2024 年 4 月住了 2 晚
GM 於 2024年5月20日的回應
Not sure what the 2 out of 5 was for?

10/10 優異

NAKIA

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was friendly and the room was clean. Will stay here again if I am in the area.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月22日的回應
Thank you for your review. Please come back and see us soon.

8/10 不錯

Tiana

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Overall the stay went very well. The wallpaper was stating to peel in the bathroom, but otherwise it was a comfortable stay.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月3日的回應
Thank you for your review. Come back and stay with us soon.

6/10 一般

Brian

商務旅客
The staff was kind and professional
於 2024 年 3 月住了 2 晚
GM 於 2024年3月24日的回應
Thank you for your review. Please come back and see us soon.

10/10 優異

James

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
GM 於 2024年3月24日的回應
Thank you for your review. Please come back and see us soon.

8/10 不錯

Isamar

讚好：整潔度、職員與服務和住宿狀況
GM 於 2024年3月21日的回應
Thank you for your review. Please come back and see us soon.

10/10 優異

Tracey (Bath)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great check in process. Very friendly and efficient clerk. Breakfast was also good. Pricing is excellent for stay.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月20日的回應
Thank you for your review. Please come back and see us soon.

10/10 優異

Christopher

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice location. Staff was friendly. Bar tender was a lot of fun. Would stay again.
於 2024 年 3 月住了 3 晚
GM 於 2024年3月21日的回應
Thank you for your review. Please come back and see us soon.

10/10 優異

Roy

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
GM 於 2024年3月12日的回應
Thank you for your review. Please come back and see us soon.

10/10 優異

Tabatha

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Hotel was clean staff was friendly
於 2024 年 3 月住了 2 晚
GM 於 2024年3月11日的回應
Thank you for your review. Please come back and see us soon.

6/10 一般

Cameron

伴侶同遊
讚好：整潔度
Room was nice and big, parts of the window unit were taken apart but that wasn’t a make or break for us. The paid breakfast was lack luster and not worth the price point and the only time we were present for the restaurant to be open we were told they’d have to call to see if it was open or not.
於 2024 年 3 月住了 2 晚
GM 於 2024年3月11日的回應
Sorry your stay was not up to standards. I will be sure and find out what happen to the restaurant in the morning.

10/10 優異

Jackie

讚好：整潔度、職員與服務和住宿狀況
GM 於 2024年3月9日的回應
Thank you for your review. Please come back and see us soon.

10/10 優異

April

讚好：整潔度和職員與服務
於 2024 年 2 月住了 1 晚
GM 於 2024年2月28日的回應
Thank you for your review. Please come back and see us soon.

10/10 優異

Lateshia (Apex, NC)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cleanliness was of importance
於 2024 年 2 月住了 1 晚
GM 於 2024年2月26日的回應
Thank you for your review. Please come back and see us soon.

10/10 優異

Gary

讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect! Staff, cleanliness, location, breakfast were all excellent!
於 2024 年 2 月住了 1 晚
GM 於 2024年2月25日的回應
Thank you for your review. Please come back and see us soon.

10/10 優異

Bohdana

讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was quiet, clean, and safe for a solo traveler with dining options available within a 5-minute drive. The hotel is conveniently located near PNC Arena.
於 2024 年 2 月住了 1 晚
GM 於 2024年2月22日的回應
Thank you for your review, please come back and see us soon.

10/10 優異

Stacy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bang for your buck
Beautiful hotel is nice part of town. Close to anything you need but nestled in a quiet area. Rooms were clean. Bed is super comfortable. Pillows were perfect. Indoor pool looked lovely!
於 2024 年 2 月住了 1 晚
GM 於 2024年2月19日的回應
Thank you for your review. Please come back and see us soon.

10/10 優異

Milton

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great friendly staff and professional.
於 2024 年 2 月住了 1 晚
GM 於 2024年2月19日的回應
Thank you for your review. Please come back and see us soon.

10/10 優異

Raymond

於 2024 年 2 月住了 1 晚
GM 於 2024年3月20日的回應
Thak you for your review. Please come back and see us soon.

6/10 一般

Rick

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
They did not show reservation and had to wait over an hour and a half with confirmation # and no call to 3rd party service
於 2024 年 2 月住了 3 晚
GM 於 2024年2月16日的回應
Thank you for your review. Please come back and see us soon.

10/10 優異

Shala

讚好：整潔度、設施服務和住宿狀況
Every thing was great about the hotel, been coming here for years!
於 2024 年 2 月住了 1 晚
GM 於 2024年2月16日的回應
Thank you for your review. Please come back and see us soon.

10/10 優異

Jose

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room and bathrooms were clean. and very good service, I recommend this hotel
於 2024 年 2 月住了 1 晚
GM 於 2024年2月16日的回應
Thank you for your review. Please come back and see us soon.

8/10 不錯

Tommy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location affordable and clean
於 2024 年 2 月住了 2 晚
GM 於 2024年2月5日的回應
Thank you for your review. Please come back and see us soon.

6/10 一般

Desteny

讚好：整潔度、職員與服務和住宿狀況
it was nice and clean around. i didn’t like how it was so noisy and everyone around us was slamming doors and talking loud while the housekeeping was going around cleaning
於 2024 年 1 月住了 1 晚
GM 於 2024年2月3日的回應
Sorry for the noise but normally our ladies are very quiet. Very surprised to hear they were noisy.

10/10 優異

Janet

家人同遊
讚好：設施服務
Great hotel overall Breakfast buffet fair and was not included in reservation
於 2023 年 12 月住了 1 晚
GM 於 2024年1月30日的回應
Thank you for your review.

10/10 優異

Shawn

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very friendly the rooms was very clean They had a bar which I thought opened a lil late but it's all good experience I well book here again when I'm back in the area
於 2024 年 1 月住了 2 晚
SE 於 2024年1月29日的回應
Thank you for staying with us.

4/10 欠佳

Mokom

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
GM 於 2024年3月5日的回應
Thank you for your review.

10/10 優異

Odyle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very friendly staff, rooms were comfortable
於 2024 年 1 月住了 2 晚
SE 於 2024年1月29日的回應
Thank you for stay with us

10/10 優異

Lin

於 2024 年 1 月住了 1 晚
GM 於 2024年2月5日的回應
Thank you for your review please come back and see us soon.

10/10 優異

Kristen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Stay
Beautiful hotel with excellent hospitality from the staff. Everything was extremely clean from the front lobby to the room.
於 2024 年 1 月住了 1 晚
GM 於 2024年1月17日的回應
Thank you for your review. Please come back and see us soon.

10/10 優異

Jamie

於 2024 年 1 月住了 1 晚
GM 於 2024年1月17日的回應
Thank you for your review. Please come back and see us soon.

2/10 很差

Mayur

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Horrible stay
The room we were in at 12 am the air conditioner started making a loud noise. When we asked to be moved they gave us a key card but the door wouldn't unlock.we cane back they told us to try ot again at 12 am not cool if there is an issue get off your butt and inspect. Come to find out someone was in the room. So after the third time they gave us a room that had two queens when the entire reason we selected this hotel over the other was because it had a king. The room bed also smelled like cheap perfume like the sheets were never washed. When i expressed that I wanted a king they told me we could either have the queen, our room woth the loud ac or leave. We just drove 12 hours and it was 12 am. The guy never apologized for the inconvenience. Also when we first came in they told us thier printer was down and to fill the paperwork in the am. After breakfast I tried to fill the paperwork they told me they were busy and to coem back in 5 minutes. Like I got things to do not track you down for paperwork. The waitress in the morning was the only pleasant experience here. Also they moved us right next to the dumpster the garage trucks woke us up at 630 am. The experience was horrible, im not sure how they have a 9 for review, they must be paying people to leave a nove review.
於 2023 年 12 月住了 1 晚
Hospitably Yours, Sabrina Parrish General Manager 於 2023年12月7日的回應
Hi,Good afternoon, thank you so much for your feedback and for taking the time to fill out our online survey. I would like to greatly apologize for any and all inconveniences during your recent visit. If you would like to call me personally to help, get a better understanding of what happened. I look forward to hearing from you. Have a great evening!

10/10 優異

Alexandra

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Hospitably Yours, Sabrina Parrish General Manager 於 2023年12月7日的回應
Hi,Good afternoon, thank you so very much for your amazing review. We greatly appreciate your feedback and taking the time to fill out our survey. We hope to see you again soon!

8/10 不錯

Mike

讚好：整潔度
於 2023 年 11 月住了 1 晚
Hospitably Yours, Sabrina Parrish General Manager 於 2023年12月4日的回應
Hi,Good afternoon, thank you so much for choosing Holiday Inn & Suites for your recent visit and for taking the time to fill out our online survey. We love having you here and hope to see you again soon!

10/10 優異

Chad

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice room we had, and the staff was friendly. Opted to not have breakfast since it was an extra charge.
於 2023 年 11 月住了 1 晚
Hospitably Yours, Sabrina Parrish General Manager 於 2023年12月4日的回應
Hi,Good afternoon, thank you so much for choosing Holiday Inn & Suites for your recent visit and for taking the time to fill out our online survey. We love having you here and hope to see you again soon!

10/10 優異

Bennett

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
$15 breakfast ! Not worth the cost Otherwise great
於 2023 年 11 月住了 1 晚
Hospitably Yours, Sabrina Parrish General Manager 於 2023年11月13日的回應
Hi,Good afternoon, thank you so much for choosing Holiday Inn for your recent visit and for your feedback. We love having you here and hope to see you again soon!

6/10 一般

Sharon

於 2023 年 11 月住了 2 晚
Hospitably Yours, Sabrina Parrish General Manager 於 2023年11月13日的回應
Hi,Good afternoon, thank you so much for choosing Holiday Inn for your recent visit. We love having you here and hope to see you again soon!

10/10 優異

Heidi

於 2023 年 11 月住了 1 晚
Hospitably Yours, Sabrina Parrish General Manager 於 2023年12月4日的回應
Hi,Good afternoon, thank you so much for choosing Holiday Inn & Suites for your recent visit and for taking the time to fill out our online survey. We love having you here and hope to see you again soon!

10/10 優異

Yibing

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel staffs are helpful and polite.
於 2023 年 10 月住了 4 晚
Hospitably Yours, Sabrina Parrish General Manager 於 2023年11月2日的回應
Hi, good afternoon. Thank you so much for taking time to fill out our online survey. We love having you here and hope to see you again soon!

4/10 欠佳

David

商務旅客
讚好：整潔度、職員與服務和客房舒適度
Business trip to Raleigh
Carpet was very dated and price of hotel in addition to paying for breakfast was not worth price of stay.
於 2023 年 10 月住了 1 晚
Hospitably Yours, Sabrina Parrish General Manager 於 2023年10月18日的回應
Mr. David,I greatly appreciate your feedback and would like to greatly apologize for any and all inconveniences during your recent stay. Please give us another try if in the area again. We would love to see you again soon, Have a wonderful day!

6/10 一般

Lauren

讚好：職員與服務
The room/facility were not that clean. We had opened coffee wrappers on our counter and the lobby was very dirty.
於 2023 年 9 月住了 1 晚
Hospitably Yours, Sabrina Parrish General Manager 於 2023年11月2日的回應
Hi, good afternoon. Thank you so much for taking the time to fill out our online survey and for your feedback. I would like to greatly apologize for any and all inconveniences during your visit. I hope this doesn't detour you from staying with us again. Have a great evening and we hope to see you again soon!

10/10 優異

Sara

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel! Would have been great to have free breakfast, but that’s OK I get it. Felt comfortable and safe for my one night stay. The front desk person who checked me in was so incredibly kind and joyful.
於 2023 年 9 月住了 1 晚
Hospitably Yours, Sabrina Parrish General Manager 於 2023年9月28日的回應
Hi,Good afternoon. Thank you so much for such an amazing survey. We love having you here and hope to see you again soon!

10/10 優異

Richard

於 2023 年 9 月住了 1 晚
Hospitably Yours, Sabrina Parrish General Manager 於 2023年10月10日的回應
Hi,Good afternoon, thank you so much for your amazing review. We take pride in going above and beyond for our guest! Have a great day and we hope to see you again soon!

6/10 一般

Virginia

家人同遊
Room was clean enough. It wasn't 5 star, but it was not dirty. Bed was comfortable and fluffed pillows. Our TV quit working, and it took a little while to get someone to come up and fix the situation. I figured it out on my own and someone brought me a fresh remote and we were able to make things function. Quality of the paid breakfast was not great. It was fine, but not a huge variety of foods, and the food was mushy when we came down at 8:00am to eat. (Breakfast ended at 10:00am). Staff was very polite and accommodating.
於 2023 年 9 月住了 1 晚
Hospitably Yours, Sabrina Parrish General Manager 於 2023年9月28日的回應
Hi,Good afternoon, I would like to greatly apologize for any and all inconveniences during your stay. I hope you will give us another chance if in the area again! Have a great evening!

2/10 很差

Laurel

不滿：整潔度、職員與服務和客房舒適度
於 2023 年 9 月住了 3 晚
Hospitably Yours, Sabrina Parrish General Manager 於 2023年9月13日的回應
Hi,Good afternoon, thank you so much for taking the time to fill out our online survey and for choosing Holiday Inn for your recent travels. I would like to greatly apologize for any and all inconveniences you may have experienced during your recent visit. If you have any feedback, it would be greatly appreciated. We hope you give us another chance; have a great day and we hope to see you again soon!