2/10 糟糕
Taliyaha
商务旅客
2026 年 1 月 29 日
不满意：清洁度、服务设施、住宿条件和设施
I checked in and was assigned three different rooms, all of which were unsanitary. Towels were visibly dirty and brown, bedding had hair on it, surfaces had dried residue, and the toilet was unclean. The conditions were not safe or fit for occupancy.
I left within minutes and did not stay. A manager verbally confirmed I would receive a full refund, but the hotel later refused to honor it and contradicted themselves when speaking to Expedia. The hotel and Expedia then passed responsibility back and forth.
This property does not reflect its online ratings at all. The cleanliness issues alone are alarming, and the lack of accountability afterward made the situation worse. I would strongly advise others to stay elsewhere.
Taliyaha
2026 年 1 月入住 3 晚
