Ramón Santana Holiday Rentals

"Upon our arrival and check-in, I proceeded to my room and intended to take a shower; however, there was no hot water. I contacted the front desk, and a maintenance person arrived, informing me that they could not address the issue until the following day. I requested that they please resolve it in the morning, as I wished to shower due to the humidity. At 10 AM, no one had come to my room, so I returned to the front desk to notify them again. The concierge informed me that the issue had been resolved, but I explained that it had not been fixed, as I had remained in my room the entire time. He accompanied me to my room to verify that there was still no hot water, and he mentioned that he needed to consult his supervisor, which would take some time, leaving me without hot water at 1 PM. Since I had a spa appointment, I opted to take a shower there. Later in the afternoon, the hot water issue was resolved. Afterward, I went to enjoy a couple of beers, only to discover that the all-inclusive package offered only one type of Jamaican beer. I returned to the concierge and explained that I had communicated with the hotel via chat, where I was informed that several different beers, including Corona, were included. However, at the hotel, I was told otherwise. I then visited the Takara restaurant, which had a fantastic atmosphere. When we ordered our food, I explicitly stated that we do not consume beef or pork, yet every time the food was served, it included beef or pork. After becomi"

"Fue una experiencia maravillosa, las habitaciones súper limpias y el servicio espectacular de parte de todo el equipo del hotel, me encantó ♥️ "

"This is a very nice, new hotels but it is very far away from the main area of La Romana requiring you to take a taxi everywhere. The taxi and Uber in this city are quite corrupt and will charge ridiculously exorbitant prices to drive very short distances. DO NOT stay in this hotel if you are white unless you have rented a car. We had some truly terrible experiences fighting with taxi drivers. "

"Awesome"

"Excellent!"

"Such an amazing time, great deal for price!"

"Great hoapitality and service"

"Si , pwro la bebida es mala barata."

"That was one of the best spas"