Persico Dosimo Relais Convento Srl Hotels

"New hotel in Piacenza has excellent staff and clean/well appointed rooms. I few things that I noticed that have room for improvement. To enter the hotel requires a flight of stairs - which is cumbersome with luggage. I'm certain that a smoother entry could have been included in the major renovation that they completed to turn a civil building into a hotel. Also, the breakfast while welcome is poorly staffed. One person to check people in, clean up, stock food, and generally keep things in order. When I arrived multiple items were absent from the buffet and the poor girl running it seemed as if she was on the verge of tears. There needs to be another person to clear tables and deliver food. Lastly, and I guess I am an outlier here - but I find it dangerous to have the name of the hotel, the room number, and the code on a slip of paper. If the paper is misplace, or even just viewed by another person, they have full access to your room. I took a photo and destroyed the paper but it feels like a very peculiar way to keep guests safe. I would still recommend the property. It's easy to find, has free parking and the staff was lovely. "

"Big room with a comfortable bed. Kettle but no tea or coffee bags. Clean and new feeling. Great location. Breakfast was ok."

"Wonderful stay. Clean, comfortable room, nice bedding, wonderful staff. The only thing I would have is a proper fridge in the room. There is one but it is set up for the mini bar. The air conditioning was not working while I was there in April. It was rather hot in my room but I could open the window. Not sure if they turn it on later in the season. "

"Exellent hotel. Recommendations "

"My stay at this hotel was absolutely horrible. The room was not properly cleaned, and the bed was dirty, which is completely unacceptable. The customer service made things even worse — the staff were extremely rude and unprofessional, and I felt very poorly treated throughout my stay. To top it off, the breakfast was the worst I’ve ever experienced, very low quality and not worth it at all. Overall, a very disappointing experience. I would not recommend this hotel to anyone. "

"The staff were all 15/10. I spent 8 nights there with a collegue for work. Each shift was attentive, kind, and professional. They all are doing wonderful jobs. No complaints on the rooms or the bathrooms. Great overall experience and value. "

"Staff was great, facilities amazing. Literally amazing, not a single complaint possible. 100% would stay again. Just book the stay, you will be happy you did! "

"Perfect place to spend some days in Crema! In the heart of the historic district, very closed to restaurant but quiet and calm neighborhood. We really enjoyed our stay here. Special mention for the host Valeria, she is amazing, she’s incredibly kind and friendly. THANK YOU SO MUCH! The suite is huge, spacious, luminous, well decorated with elegant classic furniture. We appreciated the amenities like fridge, kettle, coffee machine. Comfortable king size bed. Big shower and free toiletries. Extremely clean. Breakfast was delicious, served every morning in the room. We will come back again for sure! Really recommended! "

"Didn't have it"